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Flow Subaru of Charlottesville

Charlottesville, VA

Overview
Reviews
4.6
1,823 Reviews
Call Dealership (434) 443-4814
View Awards

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,823 reviews

August 09, 2022

The people I dealt with were very friendly and took time to answer all my question. It was a great experience, all around. More

by KFORD200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Aug 12, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 09, 2022

Helpful, courteous, friendly and knowledgeable! Josh and everyone made the purchase experience easy and streamlined. More

by SANDJHARTSOE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shields, Josh Musselman
Report | Print
Aug 11, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 09, 2022

The service department is like a well oiled machine. The employees seems friendly and polite. More

by POPDOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Report | Print
Aug 12, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 07, 2022

Always courteous and efficient. Good communication and high quality workmanship as usual. Highly recommend this dealership. More

by DICK7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Report | Print
Aug 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 06, 2022

I really don’t have anything to say that my sales person was a very good person More

by georgeadillardjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Kendrick Hawkins, Patrick Gehman
Report | Print
Aug 08, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 06, 2022

Great experience, no hard sell or gimmicks. Car was ready on time and spotless. I would highly recommend Umansky Subaru of Charlottesville. More

by dcarta100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, David Harner, Patrick Gehman
Report | Print
Aug 08, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 04, 2022

Responsive and informative as to service provided and future issues that are at risk of needing attention More

by mlwhite4209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Aug 05, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

August 04, 2022

Car not ready on time,too much up selling and just after I left haven’t gotten my oil changed and a few other minor things the oil light came on in my car only to find out they had done it incorrectly. Had More

by DEBORAH_MCDONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darcey Serio
Report | Print
Aug 05, 2022 -

Flow Subaru of Charlottesville responded

Hello there! We appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out to us at (434) 327-1141 when you can so we can address this situation directly. Thank you and have a great day.

August 03, 2022

Umansky Service has always been excellent. All of the service advisors I have dealt with have been great. I primarily work with Gail and she is wonderful! Professional, responsible and extrem More

by JILLANDBRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
Aug 05, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 03, 2022

This was my first experience with the Service Department after purchasing my Ascent in June. The staff was very friendly and did wonderful work. More

by erincplatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Report | Print
Aug 05, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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