Flow Subaru of Charlottesville

Great sales experience. No pressure at all, gave me all the information that I needed. Rick was flexible and the overnight test drive was a huge help towards making a decision. the information that I needed. Rick was flexible and the overnight test drive was a huge help towards making a decision. More

I am happy with the whole experience on the recall on my 2015 Subaru. Thanks for making it so easy. Judy Brown Everyone was really friendly. 2015 Subaru. Thanks for making it so easy. Judy Brown Everyone was really friendly. More

It was the best car purchase experience I have for all my 4 new cars in the last 20 years. Rick is patient and accommodated my busy schedule and discussed/explained everything in detail. We are definitely su 4 new cars in the last 20 years. Rick is patient and accommodated my busy schedule and discussed/explained everything in detail. We are definitely sure to recommend to others. More

The woman who initially helped me came off condescending and short. She spoke about me to her coworker while I was standing right there. I have not had this kind of experience before. I heard her specifical and short. She spoke about me to her coworker while I was standing right there. I have not had this kind of experience before. I heard her specifically discuss trying to upsell me on maintenance that my vehicle did not need. More

My visit was to view and gather information. Great reception and assistance resulting in a good deal and purchase. Very satisfied! Will recommend to others. reception and assistance resulting in a good deal and purchase. Very satisfied! Will recommend to others. More

Scheduling was easy. The outoor waiting area allowed me to work on my computer in a safe environment. Service took less time then I had been told to expect. to work on my computer in a safe environment. Service took less time then I had been told to expect. More

had an appointment, pulled right in, 1 hour 20 minutes later (usually is only or around 45 minutes) I was out. They even put a very nice touch of a mint and the message that my car was sanitized (which I later (usually is only or around 45 minutes) I was out. They even put a very nice touch of a mint and the message that my car was sanitized (which I very much appreciated.) Thanks a lot and keep up with the good work! More

Attentive, competent, excellent service, and good communications. I've never had a problem with employees. I feel that it is not fair for the employees to feel pressured to achieve the highest rati communications. I've never had a problem with employees. I feel that it is not fair for the employees to feel pressured to achieve the highest ratings; it therefore follows that the customers are gently encouraged (pressured) to give the highest ratings and that anything less will not do. That turns the whole rating process into a sham, which has been going on since I bought my first car from this dealership over twenty years ago. That's the only thing I don't like about the dealership. More

We just moved to the area (two Outback family) and got exactly the quality service everyone wants! Gail took time to review the maintenance records from The dealer we used in Florida to make sure everyth exactly the quality service everyone wants! Gail took time to review the maintenance records from The dealer we used in Florida to make sure everything was up to date. She even called the next day to make sure the car was just right. More

Great job! I really do not need to write more, and Great job! I really do not need to write more, and would appreciate not being made to do so. I do not have 25 words worth to say.. this is the most Great job! I really do not need to write more, and would appreciate not being made to do so. I do not have 25 words worth to say.. this is the most frustrating part of the experience... I have tried at least 5 times to submit this form and I have to write 25 words! Please make it optional to write.. I would write if I had a complaint. Enough. More