Flow Subaru of Charlottesville

Great care and service, all the way around!!!Friendly Great care and service, all the way around!!! Friendly Staff - Efficient Service - No Unnecessary Wait Time! Love the technology additions! Review Great care and service, all the way around!!! Friendly Staff - Efficient Service - No Unnecessary Wait Time! Love the technology additions! Review is too too long More

Gail was awesome. Easy check in. Good Communication. My car was also done sooner than I expected. Thank you very much for a good experience! car was also done sooner than I expected. Thank you very much for a good experience! More

Easy check in. I had a great experience. All were very professional. I dropped my car off that morning, caught the shuttle home and was contacted that afternoon that my car was ready. The shuttle driver w professional. I dropped my car off that morning, caught the shuttle home and was contacted that afternoon that my car was ready. The shuttle driver was very friendly and professional. More

Darcey and Gail go out of there way to make your Darcey and Gail go out of there way to make your experience a great one. I tat meds that give me know immune system. They get me in out as fast the Darcey and Gail go out of there way to make your experience a great one. I tat meds that give me know immune system. They get me in out as fast the can. And this has been going on as long as I have been coming there More

Fast, friendly service. I was able to drop my car off on Sunday evening and pick up Monday evening contactless (I live over an hour away so this was perfect for my schedule). Sunday evening and pick up Monday evening contactless (I live over an hour away so this was perfect for my schedule). More

The service advisor I worked with was excellent, very friendly and explained everything very well. The reason for the 4 star rating instead of 5 was the wait time. I believe I was the 2nd car dropped off friendly and explained everything very well. The reason for the 4 star rating instead of 5 was the wait time. I believe I was the 2nd car dropped off for service at opening and it took nearly 2 hours for the LOFR. To the service advisor's credit, she did pop in to me a couple times to update and apologize for the long wait but taking that long for routine basic maintenance when I was one of the first customers to drop off of the day is quite long. More

Great sales experience. No pressure at all, gave me all the information that I needed. Rick was flexible and the overnight test drive was a huge help towards making a decision. the information that I needed. Rick was flexible and the overnight test drive was a huge help towards making a decision. More

I am happy with the whole experience on the recall on my 2015 Subaru. Thanks for making it so easy. Judy Brown Everyone was really friendly. 2015 Subaru. Thanks for making it so easy. Judy Brown Everyone was really friendly. More

It was the best car purchase experience I have for all my 4 new cars in the last 20 years. Rick is patient and accommodated my busy schedule and discussed/explained everything in detail. We are definitely su 4 new cars in the last 20 years. Rick is patient and accommodated my busy schedule and discussed/explained everything in detail. We are definitely sure to recommend to others. More

The woman who initially helped me came off condescending and short. She spoke about me to her coworker while I was standing right there. I have not had this kind of experience before. I heard her specifical and short. She spoke about me to her coworker while I was standing right there. I have not had this kind of experience before. I heard her specifically discuss trying to upsell me on maintenance that my vehicle did not need. More