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Flow Subaru of Charlottesville

Charlottesville, VA

4.6
1,823 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,823 reviews

November 08, 2020

I have been very pleased with the service at Umansky. I love how easy it is to schedule appointments with my phone. I love my Crosstrek and the service at Umansky! More

by Jacqueline Humphrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Nov 09, 2020 -

Flow Subaru of Charlottesville responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Jacqueline. Thank you and we hope to see you again! We hope to be of service to you again! Take care!

November 07, 2020

I had a great experience with selling my car to the dealership. I appreciated how smoothly the KBB instant cash offer process worked and the offer was significantly better than Carmax & another online More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pearce
Nov 09, 2020 -

Flow Subaru of Charlottesville responded

Dave, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 07, 2020

Great service and great communication throughout the process! I really enjoyed working with Umansky Subaru’s customer service staff and they kept me posted on the status by text. More

by DEUCE07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Nov 09, 2020 -

Flow Subaru of Charlottesville responded

Deuce07, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

November 06, 2020

Gail was such a great help. She stayed in contact with me throught my car service. I appreciate the costomer service she gave. She was thoughtful and considerate of my needs. More

by MESHELTON999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 09, 2020 -

Flow Subaru of Charlottesville responded

Hello! We're happy you found Gail and our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. Until the next time we meet, take care!

November 06, 2020

You guys are great. Gail does a fine job. Give her raise. In fact give everyone raises and a bonus. That's all I ha More

by 3LAMBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Josue Bonilla, Aaron Childs, Josh Kegley, Michael Gill, Bobby Childs, David Breeden, Will Browning, Anne-Marie Lawhorn, Chase Koehler
Nov 09, 2020 -

Flow Subaru of Charlottesville responded

Hello! Thank you for taking the time to leave a review for us at Umansky Subaru of Charlottesville. We're happy Gail and the staff could meet your expectations! If you're ever in need of more help, please let us know!

November 06, 2020

The service team was great. The resolved our issue sooner than expected and the communication was clear and right on target. We have purchased out last three vehicles here and have continued using the servic More

by JCW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Nov 09, 2020 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

November 06, 2020

I have always felt that I received quality maintneance work and good service at Umansky. Darcy has always taken good care of our vehicles. Thanks! More

by 2356TERVIEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack, Darcey Serio
Nov 09, 2020 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

November 06, 2020

Great service as usual! Easy to schedule, and the safety protocols gave me peace of mind. Like the option of being able to wait outside, too. More

by JFJ199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Nov 09, 2020 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 06, 2020

Chase was Friendly and easy to work with. He gave Polite, efficient service and explained services and offered options. I had a good experience and have confidence in the work that was done. More

by MARCAMARIA53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Nov 09, 2020 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 05, 2020

My experience at Umansky Subaru pre-Covid had always been excellent. They still continue to show that excellence and even more now with easy to follow and efficient safety protocols in place. More

by LAURENGUERRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Nov 09, 2020 -

Flow Subaru of Charlottesville responded

Laurenguerra, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

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