Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Flow Subaru of Charlottesville
Charlottesville, VA
1,827 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,827 reviews
November 10, 2020
It is a pleasure to put our Subaru Forester in the hands of the Umansky Subaru Maintenance Department because we are assured of professional, timely and excellent work. It is a relief to be able to rely on of the Umansky Subaru Maintenance Department because we are assured of professional, timely and excellent work. It is a relief to be able to rely on our dealership, already a known quantity. More
by BARBARAMANOLACHE
Verified CustomerEmployees Worked With
Josue Bonilla, Josh Kegley, Michael Gill, Rae Morris, David Breeden, Will Browning, Anne-Marie Lawhorn, Chase Koehler
November 10, 2020
We love Umansky Subaru. I always get my crosstrek serviced here. Darcy is absolutely amazing. I have always enjoyed everyone in the service department. Look forward to seeing you soon serviced here. Darcy is absolutely amazing. I have always enjoyed everyone in the service department. Look forward to seeing you soon More
by DJSTORM929
Employees Worked With
Darcey Serio
November 09, 2020
The total experience was uneventful accept for the fact that i left my phone in the car. My associate was kind enough to look for it for me. Loved that I was able to schedule an appointment through the that i left my phone in the car. My associate was kind enough to look for it for me. Loved that I was able to schedule an appointment through the dashboard! More
by JUDY25
Employees Worked With
Gail Wyatt
November 09, 2020
I took my car in for a routine oil change and service. The service manager was polite, helpful, and they got the work finished in the promised amount of time, with reasonable cost. Because of Covid-19 f The service manager was polite, helpful, and they got the work finished in the promised amount of time, with reasonable cost. Because of Covid-19 fears, they provided a lovely outdoor space in the shade of trees and with comfortable chairs safely-spaced for waiting. I had no issues, it was a good experience. More
by MURPHY2
Employees Worked With
Darcey Serio
November 08, 2020
I have been very pleased with the service at Umansky. I love how easy it is to schedule appointments with my phone. I love my Crosstrek and the service at Umansky! love how easy it is to schedule appointments with my phone. I love my Crosstrek and the service at Umansky! More
by Jacqueline Humphrey
Employees Worked With
Chase Koehler
November 07, 2020
I had a great experience with selling my car to the dealership. I appreciated how smoothly the KBB instant cash offer process worked and the offer was significantly better than Carmax & another online dealership. I appreciated how smoothly the KBB instant cash offer process worked and the offer was significantly better than Carmax & another online service. I would also like to take this opportunity to give a thumbs up to the service department for the service work completed on my Jeep while I owned it. More
by Dave
Employees Worked With
Nick Pearce
November 07, 2020
Great service and great communication throughout the process! I really enjoyed working with Umansky Subaru’s customer service staff and they kept me posted on the status by text. process! I really enjoyed working with Umansky Subaru’s customer service staff and they kept me posted on the status by text. More
by DEUCE07
Employees Worked With
Josue Bonilla
November 06, 2020
Gail was such a great help. She stayed in contact with me throught my car service. I appreciate the costomer service she gave. She was thoughtful and considerate of my needs. throught my car service. I appreciate the costomer service she gave. She was thoughtful and considerate of my needs. More
by MESHELTON999
Employees Worked With
Gail Wyatt
November 06, 2020
You guys are great. Gail does a fine job. Give her raise. In fact give everyone raises and a bonus. That's all I ha raise. In fact give everyone raises and a bonus. That's all I ha More
by 3LAMBERT
Employees Worked With
Gail Wyatt, Josue Bonilla, Aaron Childs, Josh Kegley, Michael Gill, Bobby Childs, David Breeden, Will Browning, Anne-Marie Lawhorn, Chase Koehler
November 06, 2020
The service team was great. The resolved our issue sooner than expected and the communication was clear and right on target. We have purchased out last three vehicles here and have continued using the servic than expected and the communication was clear and right on target. We have purchased out last three vehicles here and have continued using the service department due to the high quality of workmanship and very professional management. Thank you. More
by JCW
Employees Worked With
Darcey Serio
