Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Flow Subaru of Charlottesville
Charlottesville, VA
1,823 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,823 reviews
November 12, 2020
When I bought my car they said they did an oil change but less than 6 weeks later it said I had no oil. They said I had a major oil leak and wanted to take care of me telling me not to worry about down payme less than 6 weeks later it said I had no oil. They said I had a major oil leak and wanted to take care of me telling me not to worry about down payments or selling my car back to them that I would be "taken care of" since I was sold a car with a $3000 problem. They only had suggestions for high milage and dirty cars then wanted another $1000-5000 down payment and on top of all that they would only buy the car back significantly less than what I bought it for. A few months later I go to top off my oil at their dealership to find out it didn't have an oil leak. I don't know if it was a scam to get me into another car or if their mechanics just don't know what they are doing. Either way I was sold a car with basically no oil in it which also means they didn't do a proper inspection and I spent months worrying over an oil leak that wasn't there. I'll never buy another car from any umansky dealership. More
by User 123
Verified CustomerEmployees Worked With
Tom Zito, Kendrick Hawkins, Tony Buck
November 11, 2020
Umansky Dealership was very prompt in receiving my vehicle for service. Service staff was very friendly and efficient. I got a ride home and got a ride back to the umansky to pick up my car later th vehicle for service. Service staff was very friendly and efficient. I got a ride home and got a ride back to the umansky to pick up my car later that day. the driver of the shuttle was also very cordial and friendly. More
by PIMLITTLE
Employees Worked With
courtesy van driver. , Darcey Serio, Gail Wyatt
November 11, 2020
Umansky Dealership was very prompt in Checking in my vehicle for service. Service staff was very friendly and efficient. I waited in the comfortable waiting room. Service staff ran though the results o vehicle for service. Service staff was very friendly and efficient. I waited in the comfortable waiting room. Service staff ran though the results of my 10,000 check up. I was out of there faster then I expected More
by Mothersheart
Employees Worked With
Tony Buck, Chase Koehler
November 10, 2020
My car was in for the air bag recall and detailing. The car came out looking super - thanks so much. I would like to make the detailing an annual event! Gail Wyatt is a real asset to your company. She is car came out looking super - thanks so much. I would like to make the detailing an annual event! Gail Wyatt is a real asset to your company. She is efficient, professional and pleasant to work with - I felt very heard by her when explaining what my car needed. Thank you very much. More
by KKNIGHT5
Employees Worked With
Gail Wyatt
November 10, 2020
Dealership was prompt in arranging the service appointment. They found the problem and fixed it. Picking the car up was quick and easy. No complaints! appointment. They found the problem and fixed it. Picking the car up was quick and easy. No complaints! More
by JAMPEI
Employees Worked With
Bobby Childs
November 10, 2020
It is a pleasure to put our Subaru Forester in the hands of the Umansky Subaru Maintenance Department because we are assured of professional, timely and excellent work. It is a relief to be able to rely on of the Umansky Subaru Maintenance Department because we are assured of professional, timely and excellent work. It is a relief to be able to rely on our dealership, already a known quantity. More
by BARBARAMANOLACHE
Employees Worked With
Josue Bonilla, Josh Kegley, Michael Gill, Rae Morris, David Breeden, Will Browning, Anne-Marie Lawhorn, Chase Koehler
November 10, 2020
We love Umansky Subaru. I always get my crosstrek serviced here. Darcy is absolutely amazing. I have always enjoyed everyone in the service department. Look forward to seeing you soon serviced here. Darcy is absolutely amazing. I have always enjoyed everyone in the service department. Look forward to seeing you soon More
by DJSTORM929
Employees Worked With
Darcey Serio
November 09, 2020
The total experience was uneventful accept for the fact that i left my phone in the car. My associate was kind enough to look for it for me. Loved that I was able to schedule an appointment through the that i left my phone in the car. My associate was kind enough to look for it for me. Loved that I was able to schedule an appointment through the dashboard! More
by JUDY25
Employees Worked With
Gail Wyatt
November 09, 2020
I took my car in for a routine oil change and service. The service manager was polite, helpful, and they got the work finished in the promised amount of time, with reasonable cost. Because of Covid-19 f The service manager was polite, helpful, and they got the work finished in the promised amount of time, with reasonable cost. Because of Covid-19 fears, they provided a lovely outdoor space in the shade of trees and with comfortable chairs safely-spaced for waiting. I had no issues, it was a good experience. More
by MURPHY2
Employees Worked With
Darcey Serio
