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Flow Subaru of Charlottesville
Charlottesville, VA
1,826 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,826 reviews
November 13, 2020
The airbag recall was handled quickly and professionally with little wait time. The service was as scheduled and without any inconvenience or added expense to me. with little wait time. The service was as scheduled and without any inconvenience or added expense to me. More
by RLEESQ63
Verified CustomerEmployees Worked With
David Harner, Darcey Serio
November 13, 2020
Rick McCormack and Kendrick Hawkins made the entire Subaru test drive, purchase, and financing smooth, quick and painless. Would purchase from them again in a heartbeat. A+ all the way around. Subaru test drive, purchase, and financing smooth, quick and painless. Would purchase from them again in a heartbeat. A+ all the way around. More
by EDDOFAMILY
Employees Worked With
Kendrick Hawkins, Rick McCormack
November 12, 2020
My entire experience with Umansky was great . Never once did I feel pressured into buying a car. All of my questions and concerns were answered immediately. Kevin Chisholm was fantastic and explained the wh did I feel pressured into buying a car. All of my questions and concerns were answered immediately. Kevin Chisholm was fantastic and explained the whole sale process. He also sat in the passengers seat and explained all of the functions on the dash. He genuinely cares. More
by KMTimberlake
Employees Worked With
Larry Mitchell, Kevin Chisholm
November 12, 2020
When I bought my car they said they did an oil change but less than 6 weeks later it said I had no oil. They said I had a major oil leak and wanted to take care of me telling me not to worry about down payme less than 6 weeks later it said I had no oil. They said I had a major oil leak and wanted to take care of me telling me not to worry about down payments or selling my car back to them that I would be "taken care of" since I was sold a car with a $3000 problem. They only had suggestions for high milage and dirty cars then wanted another $1000-5000 down payment and on top of all that they would only buy the car back significantly less than what I bought it for. A few months later I go to top off my oil at their dealership to find out it didn't have an oil leak. I don't know if it was a scam to get me into another car or if their mechanics just don't know what they are doing. Either way I was sold a car with basically no oil in it which also means they didn't do a proper inspection and I spent months worrying over an oil leak that wasn't there. I'll never buy another car from any umansky dealership. More
by User 123
Employees Worked With
Tom Zito, Kendrick Hawkins, Tony Buck
November 11, 2020
Umansky Dealership was very prompt in receiving my vehicle for service. Service staff was very friendly and efficient. I got a ride home and got a ride back to the umansky to pick up my car later th vehicle for service. Service staff was very friendly and efficient. I got a ride home and got a ride back to the umansky to pick up my car later that day. the driver of the shuttle was also very cordial and friendly. More
by PIMLITTLE
Employees Worked With
courtesy van driver. , Darcey Serio, Gail Wyatt
November 11, 2020
Umansky Dealership was very prompt in Checking in my vehicle for service. Service staff was very friendly and efficient. I waited in the comfortable waiting room. Service staff ran though the results o vehicle for service. Service staff was very friendly and efficient. I waited in the comfortable waiting room. Service staff ran though the results of my 10,000 check up. I was out of there faster then I expected More
by Mothersheart
Employees Worked With
Tony Buck, Chase Koehler
November 10, 2020
My car was in for the air bag recall and detailing. The car came out looking super - thanks so much. I would like to make the detailing an annual event! Gail Wyatt is a real asset to your company. She is car came out looking super - thanks so much. I would like to make the detailing an annual event! Gail Wyatt is a real asset to your company. She is efficient, professional and pleasant to work with - I felt very heard by her when explaining what my car needed. Thank you very much. More
by KKNIGHT5
Employees Worked With
Gail Wyatt
November 10, 2020
Dealership was prompt in arranging the service appointment. They found the problem and fixed it. Picking the car up was quick and easy. No complaints! appointment. They found the problem and fixed it. Picking the car up was quick and easy. No complaints! More
by JAMPEI
Employees Worked With
Bobby Childs
November 10, 2020
It is a pleasure to put our Subaru Forester in the hands of the Umansky Subaru Maintenance Department because we are assured of professional, timely and excellent work. It is a relief to be able to rely on of the Umansky Subaru Maintenance Department because we are assured of professional, timely and excellent work. It is a relief to be able to rely on our dealership, already a known quantity. More
by BARBARAMANOLACHE
Employees Worked With
Josue Bonilla, Josh Kegley, Michael Gill, Rae Morris, David Breeden, Will Browning, Anne-Marie Lawhorn, Chase Koehler
