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Flow Subaru of Charlottesville

Charlottesville, VA

4.6
1,823 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,823 reviews

November 14, 2020

Good quality service very cooperative would recommend to others in the future and will look back when considering a future purchase. Pricing is reasonable on most cars. More

by trentak00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Kendrick Hawkins, Tony Buck
Nov 16, 2020 -

Flow Subaru of Charlottesville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received. We look forward to your next visit! Take care!

November 13, 2020

Jeremy is the best! Well done young man.Darcey always Jeremy is the best! Well done young man. Darcey always very nice and pleasant. Anne-Marie here again very nice. Thank you all for for making me f More

by ASHFAMILY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Jeremy Williams , Anne-Marie Lawhorn
Nov 13, 2020 -

Flow Subaru of Charlottesville responded

Hello, thanks a lot! Our team takes reviews seriously and are delighted to hear about your visit. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 13, 2020

It is always a pleasure to work with the service department. They are always courteous and the service is both reliable and prompt. I've never had a problem with your work and I'm driving Subaru nu More

by BAFARME
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 13, 2020 -

Flow Subaru of Charlottesville responded

Hi, we really value your great feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Take care!

November 13, 2020

Great super friendly customer service! Darcy patiently explained service details. Appreciated communications by text with detailed service updates. I recommend Umansky for servicing your Subaru! More

by VRGOODMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Nov 13, 2020 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 13, 2020

Only 4 stars cause there is ALWAYS room for improvement! lol Rick and Kendrick were very knowledgeable, helpful and friendly. Would definitely recommend both gentlemen to my friends and family. A very sat More

by graz60
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack
Nov 13, 2020 -

Flow Subaru of Charlottesville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. Please let us know if you have any additional questions about services you received and thank you for choosing Umansky Subaru of Charlottesville!

November 13, 2020

Tony was wonderful to work with. He was professional but also friendly and made the whole process enjoyable. We will most definitely recommend Tony to friends and family looking for a quality vehicle with a More

by LakeMom2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Tom Zito, Tony Buck
Nov 16, 2020 -

Flow Subaru of Charlottesville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Take care!

November 13, 2020

It was a pleasure to work with Tony Buck and Kendrick Hawkins. I would gladly recommend Umansky Subaru to any one. I am enjoying the car. Set out next week on a trip that will take me to GA, TX, AZ and More

by art.borden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Buck
Nov 16, 2020 -

Flow Subaru of Charlottesville responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

November 13, 2020

The airbag recall was handled quickly and professionally with little wait time. The service was as scheduled and without any inconvenience or added expense to me. More

by RLEESQ63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harner, Darcey Serio
Nov 16, 2020 -

Flow Subaru of Charlottesville responded

Hello, we really appreciate your great feedback! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 13, 2020

Rick McCormack and Kendrick Hawkins made the entire Subaru test drive, purchase, and financing smooth, quick and painless. Would purchase from them again in a heartbeat. A+ all the way around. More

by EDDOFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack
Nov 16, 2020 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

November 12, 2020

My entire experience with Umansky was great . Never once did I feel pressured into buying a car. All of my questions and concerns were answered immediately. Kevin Chisholm was fantastic and explained the wh More

by KMTimberlake
Customer Service
Recommend Dealer
Yes
Employees Worked With
Larry Mitchell, Kevin Chisholm
Nov 13, 2020 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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