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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,828 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,828 reviews

November 16, 2020

As always it was a pleasure to work with Darcey. Thank you also to the mechanic who replaced the condenser in the A/C unit. More

by MELMERBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Nov 18, 2020 -

Flow Subaru of Charlottesville responded

Hi, thanks for your praise and kind comments about our team. We're glad you chose Umansky Subaru of Charlottesville as your first choice for service! Take care!

November 16, 2020

Excellent service and prompt turn around time in this busy world... safety precautions were taken and followed ...will continue to take my Subaru for service More

by FGRB52VA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 18, 2020 -

Flow Subaru of Charlottesville responded

Hello, Thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service! We hope you continue to choose us for all your automotive needs! Take care!

November 16, 2020

The people at Umansky are great - always a pleasure! And the service was excellent, particularly when I drove in on my spare tire one evening. My leaving off a star is because I had an appointment at 9:15 b More

by Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla, Chase Koehler
Nov 18, 2020 -

Flow Subaru of Charlottesville responded

Hi Louise, thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Safe travels!

November 16, 2020

Wonderful service, and Darcey was responsive, knowledgeable, and kind! They finished the work quickly and well and wiped down the steering wheel and door handles before I left. More

by ELIZABETH.LEVERAGE.HILLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Nov 18, 2020 -

Flow Subaru of Charlottesville responded

Hello Elizabeth, we're happy to hear you had such a positive experience with our team. We hope you continue to choose us for all your automotive needs! Thank you so much!

November 15, 2020

First time buyer from Umansky Subaru. No high pressure sales and every financial detail was explained. Rick McCormack was great and very patient with me as I decided on what to buy. Overall a great car More

by michaelw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Rick McCormack
Nov 16, 2020 -

Flow Subaru of Charlottesville responded

Michaelw, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Umansky Subaru of Charlottesville. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 14, 2020

Good quality service very cooperative would recommend to others in the future and will look back when considering a future purchase. Pricing is reasonable on most cars. More

by trentak00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Kendrick Hawkins, Tony Buck
Nov 16, 2020 -

Flow Subaru of Charlottesville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received. We look forward to your next visit! Take care!

November 13, 2020

Jeremy is the best! Well done young man.Darcey always Jeremy is the best! Well done young man. Darcey always very nice and pleasant. Anne-Marie here again very nice. Thank you all for for making me f More

by ASHFAMILY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Jeremy Williams , Anne-Marie Lawhorn
Nov 13, 2020 -

Flow Subaru of Charlottesville responded

Hello, thanks a lot! Our team takes reviews seriously and are delighted to hear about your visit. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 13, 2020

It is always a pleasure to work with the service department. They are always courteous and the service is both reliable and prompt. I've never had a problem with your work and I'm driving Subaru nu More

by BAFARME
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 13, 2020 -

Flow Subaru of Charlottesville responded

Hi, we really value your great feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Take care!

November 13, 2020

Great super friendly customer service! Darcy patiently explained service details. Appreciated communications by text with detailed service updates. I recommend Umansky for servicing your Subaru! More

by VRGOODMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Nov 13, 2020 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 13, 2020

Only 4 stars cause there is ALWAYS room for improvement! lol Rick and Kendrick were very knowledgeable, helpful and friendly. Would definitely recommend both gentlemen to my friends and family. A very sat More

by graz60
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack
Nov 13, 2020 -

Flow Subaru of Charlottesville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. Please let us know if you have any additional questions about services you received and thank you for choosing Umansky Subaru of Charlottesville!

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