Flow Subaru of Charlottesville
Charlottesville, VA
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the service was done efficiently and proficiently. I was happy with the customer service and the maintenance work. have a safe and happy Thanksgiving. bye happy with the customer service and the maintenance work. have a safe and happy Thanksgiving. bye More
Great service and professional people! I felt Josue understood exactly what needed to be done and he saw to it! Also his openness and communication skills were exceptional. understood exactly what needed to be done and he saw to it! Also his openness and communication skills were exceptional. More
Exceptional no pressure service. I walked in Thursday to get a KBB valuation. Liked that so on Friday went back to look at Subarus. Lucky to get Nick Pearce. Stayed with me for 2 days. Even let me take the get a KBB valuation. Liked that so on Friday went back to look at Subarus. Lucky to get Nick Pearce. Stayed with me for 2 days. Even let me take the car overnight not just a loop to the airport and back. From Nick my salesperson, to Larry the pricing guru and finally to JC to sign...I was always treated with respect and knew the decision I would make would be an educated one. I am very happy with my 2021 Subaru XT. More
They are always friendly and professional the service is excellent I’ve always enjoyed whenever I have to get service at this location thank you excellent I’ve always enjoyed whenever I have to get service at this location thank you More
David is the Sales Dept. was very helpful. This is the second time we are dealing with him in the last 2-3 years One week after purchase, he helped us with the Service Dept. to rectify a small issue. second time we are dealing with him in the last 2-3 years One week after purchase, he helped us with the Service Dept. to rectify a small issue. More
Excellent service and prompt turn around time in this busy world... safety precautions were taken and followed ...will continue to take my Subaru for service busy world... safety precautions were taken and followed ...will continue to take my Subaru for service More
The people at Umansky are great - always a pleasure! And the service was excellent, particularly when I drove in on my spare tire one evening. My leaving off a star is because I had an appointment at 9:15 b the service was excellent, particularly when I drove in on my spare tire one evening. My leaving off a star is because I had an appointment at 9:15 but my car wasn't taken back for at least 30 minutes. So it was a lot longer appointment just to put a tire on than I expected. (Unrelated, another appt to get my a/c fixed was handled great with Josue.) More
Wonderful service, and Darcey was responsive, knowledgeable, and kind! They finished the work quickly and well and wiped down the steering wheel and door handles before I left. knowledgeable, and kind! They finished the work quickly and well and wiped down the steering wheel and door handles before I left. More
First time buyer from Umansky Subaru. No high pressure sales and every financial detail was explained. Rick McCormack was great and very patient with me as I decided on what to buy. Overall a great car sales and every financial detail was explained. Rick McCormack was great and very patient with me as I decided on what to buy. Overall a great car buying experience. More