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Flow Subaru of Charlottesville

Charlottesville, VA

4.6
1,823 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,823 reviews

November 17, 2020

the service was done efficiently and proficiently. I was happy with the customer service and the maintenance work. have a safe and happy Thanksgiving. bye More

by BUDDYD0807
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Nov 18, 2020 -

Flow Subaru of Charlottesville responded

Hey, thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service. Our team is available should you require any extra help. Have an awesome day!

November 17, 2020

Great service and professional people! I felt Josue understood exactly what needed to be done and he saw to it! Also his openness and communication skills were exceptional. More

by JPS226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Nov 19, 2020 -

Flow Subaru of Charlottesville responded

Hello, we're so happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

November 17, 2020

Exceptional no pressure service. I walked in Thursday to get a KBB valuation. Liked that so on Friday went back to look at Subarus. Lucky to get Nick Pearce. Stayed with me for 2 days. Even let me take the More

by vicky.thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC IN Finance, Tom Zito, Troy Darnell, Larry Mitchell, Nick Pearce
Nov 19, 2020 -

Flow Subaru of Charlottesville responded

Hello Vicky, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Take care!

November 17, 2020

They are always friendly and professional the service is excellent I’ve always enjoyed whenever I have to get service at this location thank you More

by TKH.LAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 19, 2020 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service. We're glad to hear you enjoyed your visit. Have a great day!

November 16, 2020

David is the Sales Dept. was very helpful. This is the second time we are dealing with him in the last 2-3 years One week after purchase, he helped us with the Service Dept. to rectify a small issue. More

by Codin.andrei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Breeden
Nov 18, 2020 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team will be very happy to hear about your kind words and high star rating. Thank you so much!

November 16, 2020

As always it was a pleasure to work with Darcey. Thank you also to the mechanic who replaced the condenser in the A/C unit. More

by MELMERBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Nov 18, 2020 -

Flow Subaru of Charlottesville responded

Hi, thanks for your praise and kind comments about our team. We're glad you chose Umansky Subaru of Charlottesville as your first choice for service! Take care!

November 16, 2020

Excellent service and prompt turn around time in this busy world... safety precautions were taken and followed ...will continue to take my Subaru for service More

by FGRB52VA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 18, 2020 -

Flow Subaru of Charlottesville responded

Hello, Thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service! We hope you continue to choose us for all your automotive needs! Take care!

November 16, 2020

The people at Umansky are great - always a pleasure! And the service was excellent, particularly when I drove in on my spare tire one evening. My leaving off a star is because I had an appointment at 9:15 b More

by Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla, Chase Koehler
Nov 18, 2020 -

Flow Subaru of Charlottesville responded

Hi Louise, thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Safe travels!

November 16, 2020

Wonderful service, and Darcey was responsive, knowledgeable, and kind! They finished the work quickly and well and wiped down the steering wheel and door handles before I left. More

by ELIZABETH.LEVERAGE.HILLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Nov 18, 2020 -

Flow Subaru of Charlottesville responded

Hello Elizabeth, we're happy to hear you had such a positive experience with our team. We hope you continue to choose us for all your automotive needs! Thank you so much!

November 15, 2020

First time buyer from Umansky Subaru. No high pressure sales and every financial detail was explained. Rick McCormack was great and very patient with me as I decided on what to buy. Overall a great car More

by michaelw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Rick McCormack
Nov 16, 2020 -

Flow Subaru of Charlottesville responded

Michaelw, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Umansky Subaru of Charlottesville. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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