Flow Subaru of Charlottesville

well, hello. thought I had already filled this out?yes, well, hello. thought I had already filled this out? yes, it was prompt , courteous, a simple checkup, thanks to all. keep believing in yourselves. well, hello. thought I had already filled this out? yes, it was prompt , courteous, a simple checkup, thanks to all. keep believing in yourselves. bless you. More

As a first time customer and Suburu owner, I was pleasantly surprised with the level of service, professionalism and friendliness of everyone in your service department, especially Gail. pleasantly surprised with the level of service, professionalism and friendliness of everyone in your service department, especially Gail. More

Darcie and Josh were great, as always. Really like Umansky Subaru. Have been dealing with them since 2007, have only had one issue with them and it was fixed after I complained. GREAT JOB!!! Be safe Umansky Subaru. Have been dealing with them since 2007, have only had one issue with them and it was fixed after I complained. GREAT JOB!!! Be safe. More

Do to past experiences at this dealer, I do not trust this dealer to do major recommended service, such as fluid and flush changes, timing belt changes, spark plugs, etc. I have found through past experi this dealer to do major recommended service, such as fluid and flush changes, timing belt changes, spark plugs, etc. I have found through past experience that new problems have developed while the car had been in for service. Getting text message reminders for service, etc. while I am at the dealer waiting for the service to be completed on my outback is unprofessional and annoying. More

The service was excellent. We appreciate the staff getting the correct replacement parts from another dealer in spite of the difficulty and time problems. The car works so much better since your staff getting the correct replacement parts from another dealer in spite of the difficulty and time problems. The car works so much better since your staff fixed it. More

Great friendly people and very helpful with everything on my new ride. Things have come long way scene may last new car. Could have any better service. my new ride. Things have come long way scene may last new car. Could have any better service. More

It is always a pleasant experience when I have any work to have done on my Subaru. Thank you Gale and Darcy ! Happy Holidays! Be safe to have done on my Subaru. Thank you Gale and Darcy ! Happy Holidays! Be safe More

Great experience with Rick. Can't thank him enough for his help with my purchase. Would recommend him to future Subaru buyers. Thank you for your expertise and friendliness his help with my purchase. Would recommend him to future Subaru buyers. Thank you for your expertise and friendliness More

They were ready for ready for me when I arrived, and everybody was masked and extremely polite and eager to please. My car was in the bay for 30 minutes when Chase came out and found me while I was si everybody was masked and extremely polite and eager to please. My car was in the bay for 30 minutes when Chase came out and found me while I was sitting outside to tell me they had found a leak from the transmission casing and that this would be repaired under warranty, but would take longer than previously planned. He offered to reschedule or to give me a loaner car. I opted for the latter and within 15 minutes I was in the car and on my way. I was texted/emailed/called that evening that my car was ready to be picked up. I returned the following morning and it was ready. The only reason I'm not giving five stars is that at check in I gave the service rep a coupon for a free inspection sticker, and that was not applied to my final bill, but when I pointed it out, they quickly applied it More