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Flow Subaru of Charlottesville
Charlottesville, VA
1,824 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 29, 2020
Umansky was unwilling to patch my car tire (a screw was found). and recommended 4 new tires. My longtime mechanic patched it with no problems. found). and recommended 4 new tires. My longtime mechanic patched it with no problems. More
by ANDREW.ZAPANTA
Verified CustomerEmployees Worked With
Darcey Serio
November 29, 2020
well, hello. thought I had already filled this out?yes, well, hello. thought I had already filled this out? yes, it was prompt , courteous, a simple checkup, thanks to all. keep believing in yourselves. well, hello. thought I had already filled this out? yes, it was prompt , courteous, a simple checkup, thanks to all. keep believing in yourselves. bless you. More
by CAROLJOHND
Employees Worked With
not sure
November 27, 2020
As a first time customer and Suburu owner, I was pleasantly surprised with the level of service, professionalism and friendliness of everyone in your service department, especially Gail. pleasantly surprised with the level of service, professionalism and friendliness of everyone in your service department, especially Gail. More
by JEANNEMCKEE
Employees Worked With
Gail Wyatt
November 26, 2020
Darcie and Josh were great, as always. Really like Umansky Subaru. Have been dealing with them since 2007, have only had one issue with them and it was fixed after I complained. GREAT JOB!!! Be safe Umansky Subaru. Have been dealing with them since 2007, have only had one issue with them and it was fixed after I complained. GREAT JOB!!! Be safe. More
by KTWEMAIL1953
Employees Worked With
Darcey Serio, Josh Kegley
November 25, 2020
Do to past experiences at this dealer, I do not trust this dealer to do major recommended service, such as fluid and flush changes, timing belt changes, spark plugs, etc. I have found through past experi this dealer to do major recommended service, such as fluid and flush changes, timing belt changes, spark plugs, etc. I have found through past experience that new problems have developed while the car had been in for service. Getting text message reminders for service, etc. while I am at the dealer waiting for the service to be completed on my outback is unprofessional and annoying. More
by LITAYLORFAMILY
Employees Worked With
Morgan Payn, Tina Gillespie
November 25, 2020
Truly contactless, thank you! I’m also impressed at level of communication provided through the entire service process. The “sanitized by” card and mint were a lovely touch! of communication provided through the entire service process. The “sanitized by” card and mint were a lovely touch! More
by BROOKEUH
Employees Worked With
Chase Koehler
November 25, 2020
The service was excellent. We appreciate the staff getting the correct replacement parts from another dealer in spite of the difficulty and time problems. The car works so much better since your staff getting the correct replacement parts from another dealer in spite of the difficulty and time problems. The car works so much better since your staff fixed it. More
by CAROL3057
Employees Worked With
Darcey Serio, Gail Wyatt, Chase Koehler
November 25, 2020
Great friendly people and very helpful with everything on my new ride. Things have come long way scene may last new car. Could have any better service. my new ride. Things have come long way scene may last new car. Could have any better service. More
by marknash815
Employees Worked With
Kendrick Hawkins, David Harner
November 25, 2020
Great experience with Rick. Can't thank him enough for his help with my purchase. Would recommend him to future Subaru buyers. Thank you for your expertise and friendliness his help with my purchase. Would recommend him to future Subaru buyers. Thank you for your expertise and friendliness More
by LANGEILEEN
Employees Worked With
Rick McCormack
