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Flow Subaru of Charlottesville
Charlottesville, VA
1,823 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,823 reviews
December 04, 2020
Chad and Josue were awesome, kept me informed on the progress of the repair and very courteous. Explained the whole process and completed the service in a timely manner progress of the repair and very courteous. Explained the whole process and completed the service in a timely manner More
by BAJAJ.SUNIL
Verified CustomerEmployees Worked With
Josue Bonilla
December 03, 2020
My service advisor, Josue Boilla, was very helpful. And, I was out of there in a hour and a half. Thanks. However, the wait rooms are not really Covid friendly. (No space.) Either use their shutte service o I was out of there in a hour and a half. Thanks. However, the wait rooms are not really Covid friendly. (No space.) Either use their shutte service or do what I did - sat in my lawn chair in the showroom. More
by BELLH
Employees Worked With
Darcey Serio, Josue Bonilla, Brianne Royston
December 03, 2020
Service was done well! Advisor was great ! Will continue to get service and possible purchase upgrade in the future! The service seems to have significantly improved!!! continue to get service and possible purchase upgrade in the future! The service seems to have significantly improved!!! More
by JPS226
Employees Worked With
Josue Bonilla
December 03, 2020
The service team went out of its way to accommodate my needs. The loaner car that was provided was interesting to drive, especially when it shut off at stop lights! needs. The loaner car that was provided was interesting to drive, especially when it shut off at stop lights! More
by LCMCKENZIE
Employees Worked With
Gail Wyatt, Aaron Childs, Chase Koehler
December 02, 2020
I've purchased two Subarus here and always had a good experience at this dealership, back when it was Brown and now that it's Umansky. Everyone is very courteous and accommodating. I've never felt that t experience at this dealership, back when it was Brown and now that it's Umansky. Everyone is very courteous and accommodating. I've never felt that they sold me on some part or service I didn't need, and that they always do their utmost for my car and for me. More
by DDMCLEOD121
Employees Worked With
Darcey Serio, Gail Wyatt
December 02, 2020
Great team here at Umansky Subaru. I went in already knowing I was going to leave with a vehicle but the employees here have a great energy and are very personable. Best dealer experience I’ve had knowing I was going to leave with a vehicle but the employees here have a great energy and are very personable. Best dealer experience I’ve had More
by n_billings
Employees Worked With
Kendrick Hawkins, Tony Buck
December 02, 2020
I appreciate the excellent service - Umansky was able to schedule me quickly, address my problem completely, and not overcharge me! They even rotated my tires as a bonus! Rare to find a car dealership you schedule me quickly, address my problem completely, and not overcharge me! They even rotated my tires as a bonus! Rare to find a car dealership you feel good about - but this is that rare case. Thanks, Umansky1 More
by NelsonCountyDriver
Employees Worked With
Chase Koehler
December 01, 2020
Very good service, friendly and kept their word on the timing of the delivery of the car. The car arrived and was exactly what I had ordered. Tony Buck is a great guy and a true professional! timing of the delivery of the car. The car arrived and was exactly what I had ordered. Tony Buck is a great guy and a true professional! More
by rickpreve1
Employees Worked With
Kendrick Hawkins, Tony Buck
December 01, 2020
Thankful that my Outback was oil-change/tire-rotation done without appointment and was fast. Ummansky has serviced this car since bought there. A compliant though, each timr the tires are not inflated done without appointment and was fast. Ummansky has serviced this car since bought there. A compliant though, each timr the tires are not inflated correctly and different pressures per some tires. Other than the tire pressure issue very pleased with their prompt and friendly service. More
by JLOVE20
Employees Worked With
Chase Koehler
