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Flow Subaru of Charlottesville
Charlottesville, VA
1,827 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,827 reviews
December 07, 2020
Scheduling is easy. Very efficient service & friendly staff. I appreciated the inside being wiped down before I got in the car. Pricing is a little high for replacement parts like windshield wipers. staff. I appreciated the inside being wiped down before I got in the car. Pricing is a little high for replacement parts like windshield wipers. More
by SHERRYKRAFT
Verified CustomerEmployees Worked With
Chase Koehler
December 06, 2020
Rick McCormack deserves a reward for educating lifelong Toyota customers so well that we bought a 2021 Forester! He was patient, kind and answered all of our questions. Everyone at the dealership was exemp Toyota customers so well that we bought a 2021 Forester! He was patient, kind and answered all of our questions. Everyone at the dealership was exemplary. Highly recommend. George & Jane Haro More
by jtharo108
Employees Worked With
Larry Mitchell, Kendrick Hawkins, Rick McCormack
December 05, 2020
I purchased a Subaru 5 years ago and was happy with the service I got from David Harner. This year, I started thinking about replacing it and called David in January just to talk about it. He discussed o service I got from David Harner. This year, I started thinking about replacing it and called David in January just to talk about it. He discussed options, but respected my desire not to be pushed and was always available for a call but never nagged me. Finally in November I was ready and David let me test drive three Subaru models before I settled on an Outback. He is knowledgeable about all the options and the advantages of each model, but he never imposed his preferences. I trust David Harner and recommend him to anyone who just wants a straight-talker and pleasant man to work with when buying a Subaru. More
by brad brown
Employees Worked With
David Harner
December 04, 2020
They respond in a timely manner, and offer excellent customer service. They are courteous, respectful, knowledgeable and are not patronizing of the women customers. Superb service customer service. They are courteous, respectful, knowledgeable and are not patronizing of the women customers. Superb service More
by dzrae
Employees Worked With
Tom Zito, Rick McCormack
December 04, 2020
Chad and Josue were awesome, kept me informed on the progress of the repair and very courteous. Explained the whole process and completed the service in a timely manner progress of the repair and very courteous. Explained the whole process and completed the service in a timely manner More
by BAJAJ.SUNIL
Employees Worked With
Josue Bonilla
December 03, 2020
My service advisor, Josue Boilla, was very helpful. And, I was out of there in a hour and a half. Thanks. However, the wait rooms are not really Covid friendly. (No space.) Either use their shutte service o I was out of there in a hour and a half. Thanks. However, the wait rooms are not really Covid friendly. (No space.) Either use their shutte service or do what I did - sat in my lawn chair in the showroom. More
by BELLH
Employees Worked With
Darcey Serio, Josue Bonilla, Brianne Royston
December 03, 2020
Service was done well! Advisor was great ! Will continue to get service and possible purchase upgrade in the future! The service seems to have significantly improved!!! continue to get service and possible purchase upgrade in the future! The service seems to have significantly improved!!! More
by JPS226
Employees Worked With
Josue Bonilla
December 03, 2020
The service team went out of its way to accommodate my needs. The loaner car that was provided was interesting to drive, especially when it shut off at stop lights! needs. The loaner car that was provided was interesting to drive, especially when it shut off at stop lights! More
by LCMCKENZIE
Employees Worked With
Gail Wyatt, Aaron Childs, Chase Koehler
December 02, 2020
I've purchased two Subarus here and always had a good experience at this dealership, back when it was Brown and now that it's Umansky. Everyone is very courteous and accommodating. I've never felt that t experience at this dealership, back when it was Brown and now that it's Umansky. Everyone is very courteous and accommodating. I've never felt that they sold me on some part or service I didn't need, and that they always do their utmost for my car and for me. More
by DDMCLEOD121
Employees Worked With
Darcey Serio, Gail Wyatt
December 02, 2020
Great team here at Umansky Subaru. I went in already knowing I was going to leave with a vehicle but the employees here have a great energy and are very personable. Best dealer experience I’ve had knowing I was going to leave with a vehicle but the employees here have a great energy and are very personable. Best dealer experience I’ve had More
by n_billings
Employees Worked With
Kendrick Hawkins, Tony Buck
