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Flow Subaru of Charlottesville

Charlottesville, VA

Overview
Reviews
4.6
1,823 Reviews
Call Dealership (434) 443-4814
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960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,823 reviews

December 08, 2020

They're easy to deal with and they work with you to satisfy you and fix any problems that was wrong everyone was also very nice and courteous. More

by jmaxnunc
Recommend Dealer
Yes
Employees Worked With
Tom Zito
Report | Print
Dec 19, 2020 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

December 07, 2020

As always, great service and easy from drop off to pick up. They found an issue with one of my tire and gave me two solid choices. More

by GSEARLY911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
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Dec 19, 2020 -

Flow Subaru of Charlottesville responded

Hello, we really appreciate your great feedback! Our team is available should you require any extra help.

December 07, 2020

My wife is a busy physician and the dealership picked up and dropped off her Subaru Cross trek at our home. Super easy service appointment. More

by ELUND78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey
Report | Print
Dec 19, 2020 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided her with such a positive experience! We hope to be of service to you again! Take care!

December 07, 2020

Great service! Darcy helped get the part I needed same day from a different town, so I wouldn't have to come back for service another day. More

by MEDIATOR2866
Customer Service
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Dec 19, 2020 -

Flow Subaru of Charlottesville responded

Hello, we are glad Darcy could help! Please don't hesitate to reach out if there's anything additional we can do for you.

December 07, 2020

The service was great! Went in for a routine check up and they went ahead and performed an Audio Update for me that I was unaware of! Everyone there was friendly and helpful! More

by teebaby2386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Quick, Tina Gillespie, Darcey Serio, Aaron Childs, Chase Koehler
Report | Print
Dec 19, 2020 -

Flow Subaru of Charlottesville responded

Hello, thank you for your kind words! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

December 07, 2020

All good---efficient, fast, no issues whatsoever. the car was ready before i expected, which i appreciated. i like the new system of receiving a text More

by LISAFARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Report | Print
Dec 19, 2020 -

Flow Subaru of Charlottesville responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

December 07, 2020

Scheduling is easy. Very efficient service & friendly staff. I appreciated the inside being wiped down before I got in the car. Pricing is a little high for replacement parts like windshield wipers. More

by SHERRYKRAFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Report | Print
Dec 19, 2020 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2020

Rick McCormack deserves a reward for educating lifelong Toyota customers so well that we bought a 2021 Forester! He was patient, kind and answered all of our questions. Everyone at the dealership was exemp More

by jtharo108
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Mitchell, Kendrick Hawkins, Rick McCormack
Report | Print
Dec 14, 2020 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rick here at Umansky Subaru of Charlottesville! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 05, 2020

I purchased a Subaru 5 years ago and was happy with the service I got from David Harner. This year, I started thinking about replacing it and called David in January just to talk about it. He discussed o More

by brad brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harner
Report | Print
December 04, 2020

They respond in a timely manner, and offer excellent customer service. They are courteous, respectful, knowledgeable and are not patronizing of the women customers. Superb service More

by dzrae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Rick McCormack
Report | Print
Dec 09, 2020 -

Flow Subaru of Charlottesville responded

Dzrae, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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