Flow Subaru of Charlottesville

Everything is on time, and all personnel was helpful and polite. I shall return. The waiting area with the coffee bar was excellent. Need more literature in the waiting lounge. polite. I shall return. The waiting area with the coffee bar was excellent. Need more literature in the waiting lounge. More

Everything went smoothly from check-in to check-out. The price for an oil change is less than at most independent places and they take appointments throughout the day so I can schedule it when it's convenie price for an oil change is less than at most independent places and they take appointments throughout the day so I can schedule it when it's convenient for me. More

Fast, professional and courteous service. Nice waiting rooms. Clean entrance. Very mindful of covid safety protocols. I'm not excited about the prices they charge. rooms. Clean entrance. Very mindful of covid safety protocols. I'm not excited about the prices they charge. More

Fast and Friendly Service...I was early for my appointment, but they accommodated me very nicely. I always look forward to dropping in for my service! appointment, but they accommodated me very nicely. I always look forward to dropping in for my service! More

Fantastic customer service! Appreciated the car wash and the flexible scheduling. I have nothing further to say say say say say say say say say. the flexible scheduling. I have nothing further to say say say say say say say say say. More

As usual, the service was prompt and competent. Several issues were identified with estimates given for parts replacement and recommendations for new tires. Followup phone call requesting more information issues were identified with estimates given for parts replacement and recommendations for new tires. Followup phone call requesting more information comparing tire choices was very helpful. More

I appreciated the car loan for the hours it took to have the 72,000 mile work and new tires done. Didn't want to sit in the waiting room or outside, and I don't have another driver in my bubble. The loane the 72,000 mile work and new tires done. Didn't want to sit in the waiting room or outside, and I don't have another driver in my bubble. The loaner made it possible for me to have the work done. I would have left 5 stars, but the staff at the counter are so busy that my car was sitting outside when I ran out of errands and I hadn't been called that it was ready. More

Great experience! Wasn’t sure what to expect from a dealership, always thought it would be too expensive but was pleasantly surprised to with coast and service. dealership, always thought it would be too expensive but was pleasantly surprised to with coast and service. More

I'm not sure if my other 2 reviews got through?? Perhaps look into that?? I have previously rated the service department with 5 stars. Josue was SO great to work with! He was thorough, professional, and look into that?? I have previously rated the service department with 5 stars. Josue was SO great to work with! He was thorough, professional, and most of all very nice. My vehicle was treated like it was his. Thank you for caring so much about your customers and our precious investments. I want to keep my vehicle as nice as I can for a very long time. I feel like Umansky has the same idea. Bless everyone there, stay safe and well, and HAPPY HOLIDAYS!! :):) More

Finished faster than expected. Always a good thing as it is not the norm at this dealership m. Typically, the service takes too long even for simple things is not the norm at this dealership m. Typically, the service takes too long even for simple things More