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Flow Subaru of Charlottesville
Charlottesville, VA
1,823 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 14, 2020
Well done customer service! Great communication and friendly service, coffee and car wash offered even though I didn't take them up on it. Thank you! friendly service, coffee and car wash offered even though I didn't take them up on it. Thank you! More
by KRISTA.WEIH
Verified CustomerEmployees Worked With
Josue Bonilla
December 14, 2020
Chase and his team were great, communicating regularly via text to make sure that all services were completed. I love the home pick up and return! This is great! via text to make sure that all services were completed. I love the home pick up and return! This is great! More
by ROBBISAVAGE
Employees Worked With
Chase Koehler
December 14, 2020
Chase was great: professional and courteous. The service techs met their committed service window. I appreciate the free state inspection for Umansky customers. Fill in techs met their committed service window. I appreciate the free state inspection for Umansky customers. Fill in More
by 1EFGEFG1
Employees Worked With
Chase Koehler
December 14, 2020
Very friendly folks, always easy to get an appointment, and they stand behind everything they do. They keep you updated on what work needs to be done. and they stand behind everything they do. They keep you updated on what work needs to be done. More
by bearlady515@gmail.com
Employees Worked With
Darcey Serio
December 14, 2020
every one was very friendly & helpful.when the work was finished everything they did was explained to me.i am very pleased with everything..i waited for the car it was very pleasant except for some people finished everything they did was explained to me.i am very pleased with everything..i waited for the car it was very pleasant except for some people in the waiting room not wearing a mask More
by RETRIEVERSX3
Employees Worked With
Gail Wyatt, Josue Bonilla, Aaron Childs, Josh Kegley, Michael Gill, Rae Morris, David Breeden, Will Browning, Randy Othouse, Chase Koehler
December 13, 2020
Thank you for a great experience! Also, helping me know when my SUV needs routine maintenance and pricing for upgrades I intend to have done in the future. when my SUV needs routine maintenance and pricing for upgrades I intend to have done in the future. More
by MDLWRTR40
Employees Worked With
Darcey Serio
December 12, 2020
Darcy in service dept. was great. Very good and easy communications, I love having the text option. Covid protocol was also very good in the department and waiting areas was very clean. communications, I love having the text option. Covid protocol was also very good in the department and waiting areas was very clean. More
by MIMIMAGYAR67
Employees Worked With
Darcey Serio
December 11, 2020
Excellent service, nice people, they performed an additional service of changing the time on the clock which is difficult, with no charge, the place is clean and the coffee and hot chocolate is good. additional service of changing the time on the clock which is difficult, with no charge, the place is clean and the coffee and hot chocolate is good. More
by ONIONHILL
Employees Worked With
Chase Koehler
December 11, 2020
This review is for the service department, however I have also had a positive experience in the sales department too (with Kevin Chisholm and David Harner). Friendly, professional staff all around. Great co also had a positive experience in the sales department too (with Kevin Chisholm and David Harner). Friendly, professional staff all around. Great communication. More
by Lauren J
Employees Worked With
Kendrick Hawkins, David Harner, Kevin Chisholm, Gail Wyatt
December 11, 2020
Darcey in service dept was great. Friendly, accommodated me at the last minute. Gave me prices up front so no surprises. Good deal on tires when buying 4, got one free. Performed an additional small task me at the last minute. Gave me prices up front so no surprises. Good deal on tires when buying 4, got one free. Performed an additional small task for no additional labor charge and car was washed. I will be back. More
by VAVOSS
Employees Worked With
Darcey Serio
