Flow Subaru of Charlottesville

Fast and extraordinary service, per usual. Darcy is the best! I can always count on the service department at umansky Subaru! Darcy even accepted my vehicle for service when I showed up a week early once, best! I can always count on the service department at umansky Subaru! Darcy even accepted my vehicle for service when I showed up a week early once, by accident! More

Service experience was excellent. All expectations during my visit were adequately fulfilled by Darcey and the Subaru mechanic team. All maintenance work was performed within the promised time frame. during my visit were adequately fulfilled by Darcey and the Subaru mechanic team. All maintenance work was performed within the promised time frame. Thanks again. More

They were thorough and very helpful. I was surprised at how quickly they could get me in. I have to wait to see how the fix is working before giving a higher rating. how quickly they could get me in. I have to wait to see how the fix is working before giving a higher rating. More

Service department was exceptional. Scheduled my appointment quickly, greeted me when I arrived, and was very upfront about the time schedule. Tech caught that I needed an inspection and just took appointment quickly, greeted me when I arrived, and was very upfront about the time schedule. Tech caught that I needed an inspection and just took care of it! Very pleased! More

The staff is very friendly and professional. The only suggestion I have is to keep clients informed a little better when parts need to be ordered. suggestion I have is to keep clients informed a little better when parts need to be ordered. More

The entire team at Umansky Subaru was extremely professional from the moment we walked in the door. Dylan Fox was great to work with and I highly recommend him for your future car buying needs. Jos professional from the moment we walked in the door. Dylan Fox was great to work with and I highly recommend him for your future car buying needs. Josh Calaway was very helpful in leading us through the financing options that were available to us. Top notch team! More

My battery died about a month after my warranty expired, and service department covered the new battery for free despite the warranty expiration. Great customer service! and service department covered the new battery for free despite the warranty expiration. Great customer service! More

Darcey Serio met me at the service desk with a smile. My 2018 Outback was in for it's 10K service. She offered a courtesy ride home but I wanted to wait. She said she was going to check the car in after we 2018 Outback was in for it's 10K service. She offered a courtesy ride home but I wanted to wait. She said she was going to check the car in after we went over the detailed service plan for the car. She said it would take about an hour and a half and guided to the coffee before I went in the waiting room. I was met by a friend and we went to breakfast and Darcey said she would call when the car was ready. She called as planned and I arrived back to pick up my car. Darcey check the service documents and I paid for the service. She walked me to my car where it was placed after service. ALL IN ALL this was an excellent experience and Darcey was very professional. She made me feel very comfortable and enjoy the experience. I highly recommend Umansky Subaru to anyone that wants great service. Well done !! More

Continued excellent service experience at Umansky - Darcey continues to be very professional and keeps you up to date on status of vehicle. Keep up the great work. Darcey continues to be very professional and keeps you up to date on status of vehicle. Keep up the great work. More