
Flow Subaru of Charlottesville
Charlottesville, VA
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When I dropped the car off, I was quickly greeted, my problem documented and I was able to quickly leave. I received a telephone call telling me what was found, and what would happen to my car. I later problem documented and I was able to quickly leave. I received a telephone call telling me what was found, and what would happen to my car. I later received a call telling me when my car would be ready for pickup and when I arrived I my bill was ready so that I could pay and be on my way expeditiously. Great service all around. More
The service was fine but it was unpleasant to go into the waiting room and see Fox News blaring (the volume was high) from a TV with no ability to change. The quiet room was fortunately available, with only waiting room and see Fox News blaring (the volume was high) from a TV with no ability to change. The quiet room was fortunately available, with only 4 chairs it was full for a time. People can immerse themselves in politics on their phones. I don’t need it when I go to get my car serviced. Blue Plant, HGTV, Lord of the Rings...literally anything would have been better. For this trains the experience was unpleasant. More
Excellent service, great staff, resolved my insurance issue very quickly. A great team to work with. thank you all Happy new year to all staffs issue very quickly. A great team to work with. thank you all Happy new year to all staffs More
It was easy to convey the work needed to the intake folks. The service staff reported the additional work that should be considered is such a way that it was easy to make the decision about when to ge folks. The service staff reported the additional work that should be considered is such a way that it was easy to make the decision about when to get that work done. A great team to work with. Nice accommodations. More
Excellent service, I am sure we could have got the work done cheaper elsewhere but they fixed a long time issue we were having with the vehicle and both very happy. Great experienc. done cheaper elsewhere but they fixed a long time issue we were having with the vehicle and both very happy. Great experienc. More
Great service. Darcy is so professional and always gives such personal attention to all I need and to make sure both my Subaru’s gets the service done they need. need. such personal attention to all I need and to make sure both my Subaru’s gets the service done they need. need. More
Darcy has been a consummate professional. Excellent service. I appreciate her making sure that I do not miss any promotional discounts. And for making sure my car is ready when promised. service. I appreciate her making sure that I do not miss any promotional discounts. And for making sure my car is ready when promised. More
Tony is a great guy, very personable, and knowledgeable of the car. He made the purchase experience very pleasant. Overall great sales service! Thanks to all who we worked with on the addition of the ne of the car. He made the purchase experience very pleasant. Overall great sales service! Thanks to all who we worked with on the addition of the new Forester to our family! More
Thank you for a friendly, honest, and professional welcome into the Umansky Family. Our experience in buying our truck was outstanding. The customer service from Patrick was bar-none! Thank you for ma welcome into the Umansky Family. Our experience in buying our truck was outstanding. The customer service from Patrick was bar-none! Thank you for making this a wonderful New Year! More
'Had the vehicle in for a wheel bearing replacement and patching a tire. It was a smooth repair process and one without any surprises. 'As has always been our experience at Umanksy with both of our Subaru' patching a tire. It was a smooth repair process and one without any surprises. 'As has always been our experience at Umanksy with both of our Subaru's for regular service and the occasional repair need. Thanks folks! More