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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,829 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,829 reviews

January 13, 2021

I came to this dealership after having a bad experience with the one I purchased my vehicle from. They were very friendly and seem trustworthy. I will return for service! More

by LISAPAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

We're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.

January 13, 2021

Awesome service as usual. I always have good experiences here. Darcy was great and a pleasure to work with her. Go Bills Beat the Ravens. More

by TONYA2MI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Umansky Subaru of Charlottesville. We look forward to your next visit! Take care!

January 13, 2021

Brought Subaru Forester for tire pressure check and apparent steering issue. Tire pressure checked and corrected and it was determined that I needed a new drive belt and front brake pads and rotors ne More

by CANDPHARR
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

January 12, 2021

Darcy did a great job during our service visit. Enjoyed working with her. Well informed and organized on our requirements. Appreciate her efforts Thank you. More

by JLINQ
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jan 13, 2021 -

Flow Subaru of Charlottesville responded

Jlinq, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service!

January 12, 2021

Professional service upon arriving for my first car service. One issue of incorrect mileage on RO. Issue resolved with phone call to svc mgr. One suggestion would be to be careful of conversations at More

by cpd2n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pearce, Darcey Serio, Chase Koehler
Jan 13, 2021 -

Flow Subaru of Charlottesville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

January 12, 2021

Everyone at Umansky is friendly, knowledgeable and helpful. I feel very confident when I bring the Impreza in that my car will be well serviced More

by ILRAILTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Josue Bonilla
Jan 13, 2021 -

Flow Subaru of Charlottesville responded

Ilrailton, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service!

January 12, 2021

Professional, knowledgeable, and patient. Dylan answered every question I had and made me comfortable and excited about my purchase. Would definitely recommend working with him! More

by agolcheski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Fox, Patrick Gehman
Jan 13, 2021 -

Flow Subaru of Charlottesville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 12, 2021

All good things to say. I had a slow leak in my tire and they got me in right away, which I greatly appreciated. They were friendly and professional. More

by CindyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jan 13, 2021 -

Flow Subaru of Charlottesville responded

Cindys, thank you for your kind words! We're happy we could help. Safe travels!

January 12, 2021

Excellent professional communication about what needed to be done Gail was patient when I forgot to bring a current insurance card & very knowledgeable & thorough in her explanations. More

by STAYINALIVESTRATEGIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jan 13, 2021 -

Flow Subaru of Charlottesville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

January 11, 2021

Excellent service and the folks were very nice and courteous. Was told it would take about an hour to service my Outback. I got it back in 45 minutes! More

by FVCORONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jan 12, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Umansky Subaru of Charlottesville

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