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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,829 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,829 reviews

January 19, 2021

The people were very helpful and courteous . I I I I I I I I I I I I I I I I I I I I I I More

by williamoshea24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was a gent in the bay that was also helpful . I don't remember his name ., Darcey Serio
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating!

January 19, 2021

Darcey in the Service Dept was awesome! Went in for the 105K service. Car was ready for pick-up at the end of the day. She thoroughly went over the expected service when we dropped the car off. Offered a More

by FOURHERRINGS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving Darcey and our dealership such a high star rating!

January 19, 2021

Professional, friendly, and covered by warrantee. Woohoo! Yea! Yea! Yea! Yea! And an employee shared a breakfast sandwich with me while I was there. Bonus! More

by MARTINUVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Martinuva, we really appreciate your great feedback! We hope to see you soon!

January 19, 2021

Very friendly does not mind repeating themself when I do not understand what the problem is Very patient very clean In my vehicle is always ready when it's time for me to pick up More

by MAYOGIRL72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating!

January 18, 2021

Everything went perfectly, including the use of a loaner car, which made my life immeasurably better during the repair process. I really appreciated all the generous extra help with little--but life-changi More

by CLAIRE.WHITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Josue Bonilla
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating!

January 18, 2021

Josue was a great help. He ensured my Subaru got the needed recall work done plus he changed how the doors unlock to fit my preferences. When the work was completed he accompanied me out to my car and More

by bcampbell1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating!

January 18, 2021

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by DETMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Hello, thanks for the positive star rating! We hope you continue to choose us for all your automotive needs.

January 16, 2021

Quincey understood my bottom line and ensured my purchase of a WRX was without hassles and the estimate on my trade in was fair and allowed me to complete a final purchase feeling confident in the overall pr More

by jason.w.sites
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Darnell, Quincey Davis, Josh Calaway
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2021

Very nice team. The sale on my end was detailed. Thank you for stocking it out.with me. I love the car. Perfect fit. Everyone was pleasant through the process. I’m sorry that the process took so long. More

by mygalauk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pearce
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Thank you for your high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 16, 2021

I'm very happy with my car-buying experience at Umansky Subaru. My new car hasn't needed service yet, but I feel confident that Umansky Subaru will do a good job of helping me take care of my car. More

by whmoyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harner
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

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