Flow Subaru of Charlottesville

I brought my car in to have a part replaced and your service tech told me that it didn't need to be replaced, just lubricated. This was done, and was done without charge--a very pleasant surprise! service tech told me that it didn't need to be replaced, just lubricated. This was done, and was done without charge--a very pleasant surprise! More

These folks are very efficient, helpful, and careful, so far as I can tell. They make inspections and maintenance gratefully un-troublesome. They care, it seems. far as I can tell. They make inspections and maintenance gratefully un-troublesome. They care, it seems. More

The staff at the service center were wonderful. They were friendly, polite and knowledgable. They were very helpful and even suggested I have my state inspection done then which saved me a trip. friendly, polite and knowledgable. They were very helpful and even suggested I have my state inspection done then which saved me a trip. More

I was treated very well by Gail and the service folks did a good job. I would definitely return for service when needed in the future. a good job. I would definitely return for service when needed in the future. More

VERY GOOD. 4.5 STARS. Service advisors have always been very helpful and knowledgible. Service has always been explained in advance and work has been well-performed. THIS TIME I replaced the battery and very helpful and knowledgible. Service has always been explained in advance and work has been well-performed. THIS TIME I replaced the battery and requested that a shield over the neutral rod be replaced...and that was NOT DONE. Your complimentary loaner car program is much appreciated...as my vehicle needed to be kept late. The complimentary exterior body wash was very well done, including wheels and sidewalls. More

The staff was patient taking the time to answer all of our questions. Never felt pressured into purchasing a new vehicle. All staff that we communicated with were knowledgeable and friendly. our questions. Never felt pressured into purchasing a new vehicle. All staff that we communicated with were knowledgeable and friendly. More

Excellent Staff all around. The whole team made certain that my visit was comfortable and that I was kept informed. I even got out about 20 minutes faster than expected! that my visit was comfortable and that I was kept informed. I even got out about 20 minutes faster than expected! More

Kevin Chisholm was wonderful to work with — this is the second car we’ve bought from him. He really listens to your concerns and answers questions thoroughly and patiently. We felt like he really underst second car we’ve bought from him. He really listens to your concerns and answers questions thoroughly and patiently. We felt like he really understood what we wanted and genuinely cared that we left completely satisfied with the decisions we made. He’s well informed, personable, and kind. We can’t recommend him highly enough. More

The technicians detected deterioration of two wheel bearings and got them replaced under warranty. The work was done in a timely manner even though additional work was required bearings and got them replaced under warranty. The work was done in a timely manner even though additional work was required More

Chase was professional and comprehensive answering my new owner of a Subaru questions. He pointed out in addition I was due for a for a state inspection and completed the service check and that as well with owner of a Subaru questions. He pointed out in addition I was due for a for a state inspection and completed the service check and that as well within the estimated time. Thank you all. More