
Flow Subaru of Charlottesville
Charlottesville, VA
Filter Reviews by Keyword
By Type
Showing 1,828 reviews
Good service! Why do you have a twenty word mimimum? A fair evaluation is not ensured by a word minimum. This requirement gives me a negative impression. fair evaluation is not ensured by a word minimum. This requirement gives me a negative impression. More
getting the service appointment was direct and straightforward. The timing once at the dealership was efficient and the necessary work completed expeditiously. Thanks. Will use this dealership a straightforward. The timing once at the dealership was efficient and the necessary work completed expeditiously. Thanks. Will use this dealership again More
great customer service. Darcy usually handles my great customer service. Darcy usually handles my service but she called to advise she would be out that day and asked if team member Gail wy great customer service. Darcy usually handles my service but she called to advise she would be out that day and asked if team member Gail wyatt would be my contact person or I could reschedule. loved team work . Gail was wonderful More
We had a fantastic experience with Rick! We knew what we were looking for up front and Rick did a great job of filling in the small gaps for things we weren't aware of or explaining things we knew of but wa were looking for up front and Rick did a great job of filling in the small gaps for things we weren't aware of or explaining things we knew of but wanted a little more detail. The entire experience was positive, and if we are in the market for another Subaru, we will definitely reach out to Rick again! More
This dealership is professional and polite. My oil change and state inspection finished early. I got to pay ahead of time on my phone while they were finishing up. My one complaint os that the replacement wi and state inspection finished early. I got to pay ahead of time on my phone while they were finishing up. My one complaint os that the replacement wiper blades were extremely over priced, but it’s my fault for not replacing them sooner. More
Overall a great experience at Umansky Subaru. We traded in my 2009 outback that needed quite a bit of repairs for a 2020 Outback. Rick was very helpful and everyone was pleasant and professional. I love my in my 2009 outback that needed quite a bit of repairs for a 2020 Outback. Rick was very helpful and everyone was pleasant and professional. I love my Outback and wouldn’t own anything else! More
Efficient, safe waiting area. Finished in a timely manner. Kept us informed through the whole process. Checkout was quick and friendly. Thanks, Darcey. Looking forward to having our vehicle inspected manner. Kept us informed through the whole process. Checkout was quick and friendly. Thanks, Darcey. Looking forward to having our vehicle inspected in June. More
Thank you for the efficient servicing of my 2019 Forrester, and walking through the process with me, giving me information and pricing as i asked and not pushing a lot at me at once, and for the lo Forrester, and walking through the process with me, giving me information and pricing as i asked and not pushing a lot at me at once, and for the loaner for the day. I enjoy working with pleasant people. More
Service department provided a timely repair and with the help of messaging was able to get in and out even faster than I had originally planned for. Overall great first time experience! help of messaging was able to get in and out even faster than I had originally planned for. Overall great first time experience! More