
Flow Subaru of Charlottesville
Charlottesville, VA
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Chase was ever so polite as he helped me grapple wit whether I need a particular repair. Resolved the issue for now, thank you for your patience. whether I need a particular repair. Resolved the issue for now, thank you for your patience. More
Best service department I have been through. Excellent communication from the service team. She was prompt with returning calls for quotes, and was very cooperative when answering my questions. I am very communication from the service team. She was prompt with returning calls for quotes, and was very cooperative when answering my questions. I am very satisfied with my service. More
It is always a pleasure dealing with the service department. Everyone treats me with respect and dignity. The service is thorough and the waiting time is reasonable. department. Everyone treats me with respect and dignity. The service is thorough and the waiting time is reasonable. More
Good service appointment. Quick and efficient. Friendly interaction, details were explained thoroughly, options given. When it’s time to trade we will certainly consider this dealership. interaction, details were explained thoroughly, options given. When it’s time to trade we will certainly consider this dealership. More
Excellent. Phone call reminder for software upgrade and free state inspection. Appointment, arrival, car pickup was excellent. Thank you Umansky and Josh. My only problem is trying to complete this revi free state inspection. Appointment, arrival, car pickup was excellent. Thank you Umansky and Josh. My only problem is trying to complete this review. Required 25 words before it would allow me to give you 5 stars. Really!? More
I was told i needed to change my serpentine belt, a service i had done this summer in maine. The service rendered was satisfactory and done in good time. Hard to tell who the service people were, ev service i had done this summer in maine. The service rendered was satisfactory and done in good time. Hard to tell who the service people were, everyone in masks! More
Josue was courteous, thorough and provided top notch service! I had very specific needs and he was able to address each individual scenario and rectify most! Fantastic job! service! I had very specific needs and he was able to address each individual scenario and rectify most! Fantastic job! More
Darcy always makes me feel welcome and confident that my Subaru is in good hands. Having someone you trust with your vehicle is a great feeling, and it’s what keeps me coming back to Umansky. Subaru is in good hands. Having someone you trust with your vehicle is a great feeling, and it’s what keeps me coming back to Umansky. More
Very professional service provided from start to finish. Communication prior to visit to dealership was excellent and very informative. My sales consultant, David Harner, was most impressive by having the v Communication prior to visit to dealership was excellent and very informative. My sales consultant, David Harner, was most impressive by having the vehicle I was interested in already pulled up and ready for the test drive. He also appreciated my value for time and made sure the process flowed quickly and efficiently. I am very pleased with the car I purchased and the quality of service provided by the entire Umamsky Subaru team. More
my new car had a dead battery twice in one week creating a terrible situation for m!!!-I was not happy! Everyone was very understanding, gave me a great loaner, and tried to solve the problem. Apparently I a terrible situation for m!!!-I was not happy! Everyone was very understanding, gave me a great loaner, and tried to solve the problem. Apparently I do not drive enough to keep the battery charged which seemed weird to me! I now have a battery tender which must be plugged in! I am not happy about this-technology needs to create a battery for people who do not drive enough! Not sure the battery is fully charged yet. Everyone was very nice even though I was not the nicest person to deal with at that point! More