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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,829 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,829 reviews

February 22, 2021

This service appointment was better than usual. Car was returned washed and a gifted service was completed. I’ve had lesser service on pat visits.Thank you. More

by JULIEPITTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

February 22, 2021

After leaving a negative review, Umansky called within five minutes and made it right with me. They picked up my car, completely detailed it, and brought it back same day. They did an awesome job. Tha More

by bradfjacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chisholm
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you for your kind words! We're happy we could help. If you have any further questions, please don't hesitate to reach out!

February 22, 2021

Great to work with the people at this dealership, especially Darcey. Have been working with her for years and I appreciate her and her wisdom. More

by NICOLERX15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We are so happy to read such a great review about Umansky Subaru of Charlottesville! If you have any further questions, please don't hesitate to reach out!

February 22, 2021

Had a great experience with Umansky Subaru and Rick McCormack in particular. He was extremely helpful and flexible with our time frame for finding and purchasing a new automobile. Over the 2-3 month More

by rjnatale
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

February 22, 2021

Truly Outstanding, Superior service. Their Attention to detail was incredible. I would highly recommend Umansky Subaru. They are the best ever. We love our Ascent More

by mgautomotive1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Rae Morris
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you so much for your positive comments about Umansky Subaru of Charlottesville! Please don't hesitate to reach out to us if there's anything more we can do!

February 20, 2021

I always feel very taken care of at Umansky Service, especially when they go above and beyond to make us happy! Thank you and Bless you!! :):) More

by cdakeman28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!

February 19, 2021

I felt lucky and safe to have the waiting room all to myself for an hour-long visit. The waiting time was reasonable for an oil change, tire rotation and complementary car wash and other items. More

by SOFARSOGOO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We are so happy to read such a great review about Umansky Subaru of Charlottesville! Please don't hesitate to reach out to us if there's anything more we can do!

February 18, 2021

Everything went well and there were no surprises. That is exactly how I like it, and that is usually how it goes at this dealership. More

by ROBERTDUNSCOMB
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Robert, we really appreciate your great feedback! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2021

Service started at the appointed hour and was completed within the time frame that was promised. Facilities for waiting were clean and hygienic. Service department staff was friendly and willing to answer More

by CMDUN047
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!

February 18, 2021

The service dept. continues to improve. I've been quite pleased for the last few months! I can now recommend it whereas I wouldn't before. More

by JOCHAPLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you for your kind words! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

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