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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,829 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,829 reviews

March 01, 2021

I had called several Subaru dealerships in regards to programming my Subaru remote start. This service department was the only one that understood my request was able to schedule a service appointment to More

by swimwithphish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Josue Bonilla
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2021

They came out to tell me what the car needed and even the mechanic came out about my battery. I didn’t feel like I had been there very long and then I was on my way. More

by THEHARPERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kegley
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

February 27, 2021

Great service! Thanks!! Bought our Outback from Umansky and was glad to see our salesman Tony Buck was still working at the dealership. Thanks again!!! More

by juliehcrowder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you for your kind words! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2021

As always the service was as promised, timely, I was kept informed as the service progressed. When finished the service leader Darcy, clearly explained everything. Excellent. More

by RAYGRANT1.RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We are so happy to read such a great review about Umansky Subaru of Charlottesville! Please don't hesitate to reach out to us if there's anything more we can do!

February 27, 2021

Rick was absolutely fantastic!!! I would work with him again , and he worked so hard to help me get a car that fit my budget and my lifestyle. 10/10 Rick! More

by alex1323smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Alex, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out to us if there's anything more we can do!

February 26, 2021

Great service, friendly & good communication! Offered information and clear choices. Well organized - they have made coping with covid as easy and safe as can be. More

by Dave B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josue Bonilla
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Dave, we really appreciate your great feedback! If you have any further questions, please don't hesitate to reach out!

February 26, 2021

Although they were short handed they handled my service request after only a short delay. They worked fast and when it was finished they recognized my mobility problems and helped me get back into to my More

by ROBERTDUNSCOMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out to us if there's anything more we can do!

February 26, 2021

Efficient service, above and beyond- the washing of the car is especially appreciated, great meeting with the man that sold me my car , Tony Buck, while I was waiting for the service work. He answered all More

by Delores H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Buck, Darcey Serio, Chase Koehler
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Delores, we are so happy to read such a great review about Umansky Subaru of Charlottesville! Please don't hesitate to reach out to us if there's anything more we can do!

February 26, 2021

My car was fixed in a timely manner. Staff were very polite and courteous. Comfortable waiting room and the bathroom was clean. The estimated time to do the service was "on the nose." More

by bsa71250
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla, Jeremy Williams
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you so much for your positive comments about Umansky Subaru of Charlottesville! Please don't hesitate to reach out to us if there's anything more we can do!

February 26, 2021

Quick service, fine pricing, early service on recall. Love the Quiet Room. once again, excellent service. Nice job of diagnosing the problem. I am very happy with the service and have been for years. More

by MFR6T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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