
Flow Subaru of Charlottesville
Charlottesville, VA
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I had called several Subaru dealerships in regards to programming my Subaru remote start. This service department was the only one that understood my request was able to schedule a service appointment to programming my Subaru remote start. This service department was the only one that understood my request was able to schedule a service appointment to fix the issue More
They came out to tell me what the car needed and even the mechanic came out about my battery. I didn’t feel like I had been there very long and then I was on my way. mechanic came out about my battery. I didn’t feel like I had been there very long and then I was on my way. More
Great service! Thanks!! Bought our Outback from Umansky and was glad to see our salesman Tony Buck was still working at the dealership. Thanks again!!! and was glad to see our salesman Tony Buck was still working at the dealership. Thanks again!!! More
As always the service was as promised, timely, I was kept informed as the service progressed. When finished the service leader Darcy, clearly explained everything. Excellent. informed as the service progressed. When finished the service leader Darcy, clearly explained everything. Excellent. More
Rick was absolutely fantastic!!! I would work with him again , and he worked so hard to help me get a car that fit my budget and my lifestyle. 10/10 Rick! again , and he worked so hard to help me get a car that fit my budget and my lifestyle. 10/10 Rick! More
Great service, friendly & good communication! Offered information and clear choices. Well organized - they have made coping with covid as easy and safe as can be. information and clear choices. Well organized - they have made coping with covid as easy and safe as can be. More
Although they were short handed they handled my service request after only a short delay. They worked fast and when it was finished they recognized my mobility problems and helped me get back into to my request after only a short delay. They worked fast and when it was finished they recognized my mobility problems and helped me get back into to my car and pay. Very considerate! More
Efficient service, above and beyond- the washing of the car is especially appreciated, great meeting with the man that sold me my car , Tony Buck, while I was waiting for the service work. He answered all car is especially appreciated, great meeting with the man that sold me my car , Tony Buck, while I was waiting for the service work. He answered all of my questions about things I didn’t know how to use on my new Forrester More
My car was fixed in a timely manner. Staff were very polite and courteous. Comfortable waiting room and the bathroom was clean. The estimated time to do the service was "on the nose." polite and courteous. Comfortable waiting room and the bathroom was clean. The estimated time to do the service was "on the nose." More
Quick service, fine pricing, early service on recall. Love the Quiet Room. once again, excellent service. Nice job of diagnosing the problem. I am very happy with the service and have been for years. Love the Quiet Room. once again, excellent service. Nice job of diagnosing the problem. I am very happy with the service and have been for years. More