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Flow Subaru of Charlottesville
Charlottesville, VA
1,829 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,829 reviews
March 04, 2021
I've been taking my 2010 Outback to Umansky for servicing since they purchased the dealership from Brown. Have enjoyed great service since day one!. since they purchased the dealership from Brown. Have enjoyed great service since day one!. More
by LANE6
Verified CustomerEmployees Worked With
Darcey Serio
March 04, 2021
Went in for a transmission problem, that turned out not to be one. Very thorough multi-point check caught things that could have been trouble down the road. Darcy was very helpful and competent. to be one. Very thorough multi-point check caught things that could have been trouble down the road. Darcy was very helpful and competent. More
by ROBERTJMELLIN
Employees Worked With
Darcey Serio
March 03, 2021
Umanski Subaru is the Friendliest Auto Dealer in America. Tom Zito, Josh Musselman, and Rachel Hackett bent over backwards to provide me with the exact car I wanted with great terms and made the purchase enj Tom Zito, Josh Musselman, and Rachel Hackett bent over backwards to provide me with the exact car I wanted with great terms and made the purchase enjoyable. The after-sale follow-up call from Troy was well-appreciated. We are most happy customers. More
by rwsands
Employees Worked With
Tom Zito, Tom Zito, Troy Darnell, Josh Calaway, Josh Musselman, Rachel Hackett
March 03, 2021
Subaru did a great job of getting us into our new Forrester. The team was friendly and knowledgeable. We are very happy with our new car. Forrester. The team was friendly and knowledgeable. We are very happy with our new car. More
by danieloconnell09
Employees Worked With
Kendrick Hawkins, David Harner
March 02, 2021
I had a wonderful experience. Kendrick and David was very helpful and knowledgeable. They deserve a 10 star rating for outstanding customer service!!! They were very patient with me and explored my concerns. helpful and knowledgeable. They deserve a 10 star rating for outstanding customer service!!! They were very patient with me and explored my concerns. More
by amanda.thenor
Employees Worked With
Kendrick Hawkins, David Harner
March 02, 2021
Oil change and state inspection ...two hours, after prior appointment is totally ridiculous. We know the car sat in a bay idle for most of that time! appointment is totally ridiculous. We know the car sat in a bay idle for most of that time! More
by rdfiggers
Employees Worked With
Darcey Serio
March 02, 2021
First time at your dealership. Everyone is super nice and helpful. The first outback check up was easy and painless, with Josue going above and beyond to get all I needed done. And thank you for the fu and helpful. The first outback check up was easy and painless, with Josue going above and beyond to get all I needed done. And thank you for the fun coffee mug! More
by WENDYA_GARRETT
Employees Worked With
Josue Bonilla
March 02, 2021
Working with a new sales person who was still a little green there were a few mistakes and surprises. Overall everyone was helpful and friendly. green there were a few mistakes and surprises. Overall everyone was helpful and friendly. More
by slhaines2
Employees Worked With
Kendrick Hawkins, Dylan Fox
March 01, 2021
First oil change after purchase last year. Used discount coupon I got in the mail. Service efficient and friendly. Appreciated TV off (quiet) in waiting room. coupon I got in the mail. Service efficient and friendly. Appreciated TV off (quiet) in waiting room. More
by dickfontaine
Employees Worked With
Can't remember
March 01, 2021
Very pleased with service - as well as check-in and out process. Friendly, efficient folks at the desk. The website fro online scheduling can’t be beat. process. Friendly, efficient folks at the desk. The website fro online scheduling can’t be beat. More
by WILLIAMHAFFEY
Employees Worked With
Darcey Serio
