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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,829 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,829 reviews

March 09, 2021

We had such fun meeting and talking to Josh. He gave us great information, very friendly, and sold us on the Forester. He helped us find the one we wanted and had it ready to go as soon as it came in. Real More

by cab9521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Josh Calaway, Josh Musselman
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you so much for your positive comments about Umansky Subaru of Charlottesville! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2021

Brought the car in for service and to have the battery checked out. Do to battery was dead. They corrected the problem. Always had confidence with this dealership. There service has always been excell More

by ALBERTSTRAIGHTIFF
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2021

Your service department does a very nice job communicating - reminders in advance about scheduled upcoming appointments and notifications on the day of when service is done. The complimentary c More

by RMKDIMEGLIO
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 07, 2021

Everyone at the dealership was excellent and welcoming. They gave me a great price on my trade-in and let me take a car home for the weekend for an extended test drive after they stayed late to process my More

by craigmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, David Harner
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any further questions, please give us a call. We're always happy to help!

March 06, 2021

Very pleasant experience overall. Researched Crosstrek options on the website, and easily found the right one for us (plus it was on sale), and got a headstart on financing details before heading in. Davi More

by benw936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harner, Josh Calaway
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you so much for your positive comments about Umansky Subaru of Charlottesville! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2021

Service department has always been great and does excellent work. Scheduling is always hassle free. Any problems found are explained well. Loaner cars are available and make the process that much eas More

by JUDD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you so much for your positive comments about Umansky Subaru of Charlottesville! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2021

Tony Buck was a great find. Pleasant informative and low key. He knows the Subaru sells itself! The sales team (Toby, Josh) were very professional. And Rick did the check over visit very nicely! More

by JDLOWDONMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack, Tony Buck, Josh Calaway
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please don't hesitate to reach out!

March 05, 2021

Easy to get appointment.Easy to drop off.Easy to Easy to get appointment. Easy to drop off. Easy to pay. Friendly people Love the car wash. Spot on timing for service of the car More

by MABOND
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chase Koehler
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

March 05, 2021

Really wonderful service. A special thanks to Chase for catching that my inspection was almost up - I hadn't caught that initially. Always convenient and easy to get an appointment, as well. More

by TNDIXON84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
March 04, 2021

Went in for routine service. Greeted me promptly. Service was shorter than anticipated. Friendly and clean. Liked the text message updates. Masks were being worn. More

by K8BEADLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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