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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,829 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,829 reviews

March 13, 2021

The team was amazing! Everyone was helpful, patient and knowledgeable. Rick made this purchase a smooth and pleasant one! Thanks for the peacock feathers!! I look forward working with this wonderful group More

by nicole.shifflett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack, Josh Calaway
Mar 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 13, 2021

Quick diagnostics, warranty repair and complimentary loaner vehicle. Excellent service staff! My car was ready a couple days earlier than expected. Job well done by Gail and team! More

by JSHAEFFER
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Mar 16, 2021 -

Flow Subaru of Charlottesville responded

Hi Jshaeffer, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 13, 2021

David and Josh were extremely helpful to my wife and I for purchasing our first vehicle. They created a comfortable and relaxed setting for making a big financial decision More

by syowell2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, David Harner, Josh Calaway
Mar 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2021

Everyone was friendly and more than helpful. Bringing in my car and getting a loaner was quick and easy. Thanks for the coffee mug! The reports Ali received was easy to understand and explained everything. More

by LACY.DONNA58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Josue Bonilla
Mar 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 12, 2021

Everyone was helpful and one of the nicest dealers I have used from California to Georgia to Va. I have said what I wanted so maybe the limit is not necessary. More

by MLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chisholm, Gail Wyatt
Mar 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 12, 2021

The service took a bit longer than expected and the TV wasn't working. I was hoping to watch the ACC Tournament while waiting. I had the quiet room to myself. More

by kydundee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josue Bonilla
Mar 16, 2021 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 12, 2021

Had a small issue come up pertaining to a part I bought. Umansky folks took care of it so fast. Very impressed with the service and follow up. More

by wdcarver95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Gillespie, Darcey Serio, Angel Kennedy
Mar 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

March 11, 2021

Josh C of finance and Patrick G in sales were the best and truly an asset to the dealership. Shop here you won’t be disappointed. More

by dezmenbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Gehman, Josh Calaway
Mar 24, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2021

The people have always been friendly, timely, and courteous! I've never come across any issue that wasn't resolved in away that always left me a satisfied and happy customer. More

by TRUTHHURTZ33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 24, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Umansky Subaru of Charlottesville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2021

Gail and Jeremy were both great and knowledgeable. They made getting a recall so easy that I will definitely return to them for all of my services More

by HAWJNW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Jeremy Williams
Mar 24, 2021 -

Flow Subaru of Charlottesville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. We're looking forward to your next visit with us!

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