Flow Subaru of Charlottesville

I'd give the highest rating if I didn't have to call twice to find out when the part I needed to pass the state inspection was in stock. On March 2nd I was told 3-4 days and they'd call; I called on Mar twice to find out when the part I needed to pass the state inspection was in stock. On March 2nd I was told 3-4 days and they'd call; I called on March 12th and got nowhere, and again on March 15th . The part got installed on March 17. Gail Wyatt was very helpful, the waiting room was nice and the whole thing lasted only 30 minutes. More

Fantastic service and sales team. The only disappointment about my visit was that I misinterpreted a text that told me I could check in. I thought that meant they were ready to take me early so I headed over about my visit was that I misinterpreted a text that told me I could check in. I thought that meant they were ready to take me early so I headed over 20 minutes early. Maybe that text message should be edited to make it more clear. Josue was really fantastic. Kevin Chisholm and Josh Calaway took the time to explain an extended warranty I bought three years ago. So kind. More

Our Subaru needed urgent work. Umansky diagnosed and repaired the problem in one day. Our ability to text message and the shuttle service are also appreciated. repaired the problem in one day. Our ability to text message and the shuttle service are also appreciated. More

During my visit, I received Great service and my services were complete in a timely manner. I did think my bill was a little high, but other than that, everything was great. services were complete in a timely manner. I did think my bill was a little high, but other than that, everything was great. More

Just popped in for a (complimentary) state inspection. Done quickly and efficiently. That's been the same experience every time I've been in. Very happy with this dealership. Done quickly and efficiently. That's been the same experience every time I've been in. Very happy with this dealership. More

Good experience overall. I still need to build trust with the Service Department. I hope to feel more confident that the recommended repairs and maintenance are actually needed. In general, the dealership mo the Service Department. I hope to feel more confident that the recommended repairs and maintenance are actually needed. In general, the dealership model built on incentives for salespeople, and compensation (commission) based on accepting their recommendations does not inspire confidence! More

Great service!! Everyone was friendly the service center was super clean they let me test drive for as long as I needed to overall wonderful experience highly recommend it. was super clean they let me test drive for as long as I needed to overall wonderful experience highly recommend it. More

Great Experience! Made me feel right at home after having moved here from Miami. Thank you for the quality and quick service. Looking forward to coming back! moved here from Miami. Thank you for the quality and quick service. Looking forward to coming back! More

Best service at Umansky as always. I got my front tire replaced, car washed no fees no questions asked. I also got a free coffee mug. replaced, car washed no fees no questions asked. I also got a free coffee mug. More

Everyone were very helpful and cordial. Waiting area was very comfortable. That is all I have to say. I hope this will go through now. very comfortable. That is all I have to say. I hope this will go through now. More