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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,829 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,829 reviews

March 22, 2021

We recently purchased a Subaru Outback from Umansky Subaru in Charlottesville. Rick was great to work with. He made the process as painless as possible and we walked away with our brand new car in just More

by Robert Paxton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack, Josh Calaway
Mar 23, 2021 -

Flow Subaru of Charlottesville responded

Hi Robert, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 21, 2021

My wife and I came into contact with three gentlemen during this sale. All were professional, friendly, courteous and knowledgeable. They made the buying process easy, honest, and efficient. Compared More

by bwrefr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pearce, Josh Calaway, Josh Musselman
Mar 22, 2021 -

Flow Subaru of Charlottesville responded

Hi there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 21, 2021

Nick and Kendrick were fantastic, they got me the car I wanted, and the process was easy. I would use them again, and I plan to. Thanks! More

by DUBIE409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Nick Pearce
Mar 22, 2021 -

Flow Subaru of Charlottesville responded

Hi there, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

March 20, 2021

I did not get the correct payment receipt. The one I got had someone else’s information on it which made me wonder who got mine. The service was fine. More

by judehamilton04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 22, 2021 -

Flow Subaru of Charlottesville responded

Hi there, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

March 19, 2021

Service was efficient and on time. Josue texted ma during service and made himself available for any questions. Waiting room was clean an coffee was good. More

by tomduffey49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 19, 2021 -

Flow Subaru of Charlottesville responded

Hi Tom, thank you so much for your positive comments about Umansky Subaru of Charlottesville! We hope to be of service to you again in the future. Best wishes, Umansky Subaru of Charlottesville

March 19, 2021

I have been to the service department several times with the same complaint about an electrical issue with warning lights staying on. Previous attempts have been unable to detect any error codes. Aaron indi More

by RALEWIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Alphin, Aaron Childs
Mar 19, 2021 -

Flow Subaru of Charlottesville responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 19, 2021

Always professional, honest, and convenient! The covid precautions are excellent, I feel safe getting back in my car. This is my first Subaru, and I love it! More

by victoriawolfeludwig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Gillespie, Will Browning, Angel Kennedy
March 19, 2021

Just purchased a 2016 Subaru Forrester from Patrick Gehman at Umansky Subaru. Totally Awesome experience!! Painless, easy and Patrick was just wonderful to work with!!! Would reccomend his services More

by sbutler1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Gehman
Mar 19, 2021 -

Flow Subaru of Charlottesville responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

March 18, 2021

Tony was a pleasure to work with as I made a decision about buying a car. He was very professional . . . and patient! Thank you, Tony More

by srtyler
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Buck, Josh Calaway
Mar 19, 2021 -

Flow Subaru of Charlottesville responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2021

I have been pleased with Umansky Subaru of Charlottesville for all services related to my 2016 Legacy Limited. In particular, I commend Darcey Serio and Rae Morris. For all appointments, ser More

by MDM1909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Rae Morris
Mar 19, 2021 -

Flow Subaru of Charlottesville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any further questions, please don't hesitate to reach out!

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