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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,829 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,829 reviews

April 01, 2021

Chase handled my service visit skillfully. Great communication! Finished under estimated time and applied my discount code to help reduce my expenses. I plan to return! More

by WOOLYFIBERWORKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Apr 05, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

March 31, 2021

The entire team at Umansky Subaru were friendly and willing to make a deal. Was able to get in and out in a couple hours. More

by ryandalton21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Tony Buck, Josh Calaway
Apr 01, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 31, 2021

Went in for warranty / voluntary recall work. Everything done ahead of promised time that day. Really appreciate the complimentary exterior car was. Just the right touch. Thank you Josue for your kindnes More

by VARMENGOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Josue Bonilla
Apr 01, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 31, 2021

Excellent prompt service. Gail was very helpful in finding a solution to my problem of finding a new tyre for my Subaru Outback, and got me in the very next day. I appreciate her friendly and caring s More

by SMUKHGILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 01, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2021

Kevin was extremely knowledgeable about the vehicle and took the time to go over many of the functions and how to use them. We were extremely impressed with him and the rest of the team. More

by kseay0219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Darnell, Kendrick Hawkins, Kevin Chisholm, Tony Buck, Quincey Davis, Josh Calaway
Mar 31, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Umansky Subaru of Charlottesville! We hope you continue to choose us for all your automotive needs! Take care!

March 30, 2021

Best car buying experience ever! I would highly, highly recommend doing business with this organization! The team goes above and beyond to ensure they make you feel comfortable and works with you to provid More

by purvovt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shields, Tom Zito, Kevin Chisholm
Mar 31, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Umansky Subaru of Charlottesville! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 30, 2021

I’m sorry my wife has forgotten the name of the man who helped her, but he was very patient with her, treated her without any condescension, and helped her reset her Bluetooth connections after the battery More

by davidjruth
Recommend Dealer
Yes
Employees Worked With
Virginia can’t remember his name and the photos are too small to help.
Mar 31, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 30, 2021

Thanks Quincey, appreciated your excellent serve help through he process and taking me through how it all works! Everyone was great. very friendly and hospitable. More

by bairdw55
Customer Service
Recommend Dealer
Yes
Employees Worked With
Quincey Davis
Mar 31, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Mar 31, 2021 -

bairdw55 responded

I also want to thank Nikko Robinson and Paul (not sure last name) for their help. They are with Subaru help. They walked me through some steps on how better to utilize some of the the options and apps.! They were very kind and patient with me.. Thank you!

March 29, 2021

Josh is wonderful! He was very patient and accommodating as I scoped out the lot for the perfect car. Upon my multiple visits to the dealership, he would always greet me with a warm "Tommayyyy!" as I walked More

by tommycarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Calaway, Josh Musselman
Mar 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2021

It was quick and straightforward. They did everything they said and it was top quality. When I picked up the vehicle they explained everything and asked me if I had any questions. More

by STCISNEROSCHIVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

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