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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,829 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,829 reviews

April 26, 2021

When you have problems with your car anyone can find themselves frustrated. Josue kept me informed and spoke clearly when discussing the repairs my vehicle would need. The service went quickly and at no More

by TWHITEHT12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Apr 28, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 26, 2021

Great job , a little wait but not bad. Price was competitive. They checked the recall as well and washed the outside of my vehicle. Thank you More

by jtherapy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla, Chase Koehler
May 12, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 26, 2021

Very friendly service. Did not feel any high pressure. Listened to all of our concerns and gave us plenty of test drive options as well as finance options. More

by DWphillips6848
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Patrick Gehman, Josh Calaway
Apr 28, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 26, 2021

It was 25 000 miles maintenance service as well as A/C condenser recall for call, they did great job, keeping me informed. Thank you very much. More

by MDCHORDIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chase Koehler
Apr 28, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 26, 2021

Customer service was great and clearly went through what the procedures would be along with the cost. And the cost was actually less than I expected. I used to go to Bob Wade Subaru in Harrisonburg where I More

by CPRK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Mills
Apr 28, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 24, 2021

I have had nothing but good service from Umansky Subaru of Charlottesville. Efficient and friendly people. Always willing to help and answer any questions I may have. More

by PATAWALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Apr 25, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2021

Very friendly. Efficient. Got the work done quickly. My only concern was that they made my appointment, but when got there, they told me they didn’t have enough of the recall parts to do it that day, so t More

by KJBERLIN56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Childs
Apr 25, 2021 -

Flow Subaru of Charlottesville responded

Hi, we appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

April 23, 2021

The recall of the AC condenser on my 2017 Forester was addressed without problems. I do feel that I should have been given a “walk around” of the loaner vehicle when I brought it back at the end of the da More

by PTRCVILLE7
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 24, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2021

I called Mrs. Serio about the tire pressure light and arranged to bring the car in. The problem was found and corrected quickly. Perfect visit. More

by RFSNFS29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Apr 24, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Serio here at Umansky Subaru of Charlottesville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2021

David Harner at Umanksy Subaru made the process of buying my new car easy and painless. He provided all of the information I needed without being pushy. He was extremely helpful and knowledgeable. Umansky Su More

by Chance D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, David Harner, Josh Calaway
Apr 24, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at Umansky Subaru of Charlottesville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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