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Flow Subaru of Charlottesville

Charlottesville, VA

Overview
Reviews
4.5
1,829 Reviews
Call Dealership (434) 443-4814
View Awards

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,829 reviews

April 29, 2021

Always has a smile and warm welcome when greeting people. Tony treats us as long time friends rather than clients. Ask for Tony when you are ready to purchase a Subaru! More

by Barbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Tony Buck, Josh Calaway
Report | Print
Apr 30, 2021 -

Flow Subaru of Charlottesville responded

Hi Barbara, your wonderful feedback and rating mean a lot to us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 29, 2021

Great and very friendly service . The cappuccino was freshly brewed and tasted great - compares quite well with a cup of cappuccino I enjoyed in the EU. More

by MARTINWEHRLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Report | Print
Apr 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 29, 2021

The bumper was damaged by the technician in the headlight restoration. I was suppose to be contacted about when to bring the Forester to have the bumper repaired or replaced. I’ve not heard anything from U More

by ESTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darcey Serio, Rae Morris, Chase Koehler
Report | Print
April 29, 2021

Excellent communication and efficiency of service without taking shortcuts in providing excellent customer oriented service. Thank you so much for for everything you have done More

by JOHN.ALEXANDER.OWEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
May 01, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

April 28, 2021

Darcey Serio was fantastic as always. She kept me informed on the progress being made and was exact on the time my car was ready. More

by SCUDDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Apr 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 28, 2021

It’s easy to get a convenient appointment. The staff members are enthusiastic and efficient. My car was ready when promised. I just wish Subaru had an all electric car with a 300 mi range. More

by babincville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chase Koehler
Report | Print
Apr 30, 2021 -

Flow Subaru of Charlottesville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. We hope you continue to choose us for all your automotive needs! Take care!

April 28, 2021

It’s easy to schedule service on the Subaru app. I always wait on site until the service is complete, and they are prompt in completing it More

by PHVIDDING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Apr 30, 2021 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 27, 2021

Excellent service. Vehicle taken and delivered on time with accurate estimate. Have serviced my vehicle here since purchase and am always satisfied with the friendly service. More

by CDKDFORSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Report | Print
Apr 28, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 27, 2021

Great service and the staff was very friendly. I was kept informed while I waited for my car. They even offered me a loaner car if I didn't want to wait. More

by LOTSODOXIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Apr 28, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 27, 2021

Gail was awesome! They kept me informed and gave me a loaner when my car wasn’t done in time. Thank you all very much! More

by HALEYMARIECARTER97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
Apr 30, 2021 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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