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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,829 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,829 reviews

May 06, 2021

My salesperson Nick was so helpful and professional! Love my car, all questions were answered and the staff were great. Would recommend to friends!! Thanks! More

by deborah51.hensley
Recommend Dealer
Yes
Employees Worked With
Nick Pearce, Josh Calaway
May 07, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 04, 2021

I brought the Subaru Forester in for a recall. I was able to get an appointment quickly, and only had to wait about an hour to have the car checked concerning the recall. There was no charge. More

by bobsuefrazier
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
May 05, 2021 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 04, 2021

I’m delighted with the sales, finance an service teams I worked with! My salesman Patrick quickly understood what I wanted and did a great job helping me make it happen. He’s also made himself available to More

by LJFLEISCH61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Patrick Gehman
May 05, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

May 04, 2021

I explained what I wanted & what I could afford for a new vehicle and they were able to make it happen. The features & accessories I wanted were all included when I picked up the car making it a smooth & st More

by SPECIESISM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Tony Buck, Josh Calaway
May 05, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 04, 2021

Tom Zito and Kevin Chisholm made the whole process quick, easy, and efficient. In two hours time, I test drove the car I selected, turned in my leased car, completed the paperwork, and was on my way home in More

by egb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shields, Finance, was also very efficient and helped in making the process quick and easy., Tom Zito, Kendrick Hawkins, Kevin Chisholm, Rick McCormack, Josh Calaway
May 05, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 04, 2021

Excellent service as usual. I don't think it's cool to require a certain amount of words. It encourages less than pleased remarks about that subject. More

by MARTHALONG4949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
May 05, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2021

Chase was really helpful with my servicing appointments and I really appreciated that he followed back to check in. I was really happy with the service! More

by MEGHANA.ILLENDULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
May 05, 2021 -

Flow Subaru of Charlottesville responded

Hi Meghana, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 03, 2021

Courteous and professional staff as always . I have been taking my car to here for service for years and always have positive experience here. I More

by WILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
May 04, 2021 -

Flow Subaru of Charlottesville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. We hope you continue to choose us for all your automotive needs! Take care!

April 30, 2021

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by dsolimini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
May 01, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your positive review! We hope you have a great day!

April 30, 2021

Zito is the best. Kevin and Tommy made it easy. Can’t remember at this sec the finance guys name but all were exceptional. Easy!!! More

by j.c.hutch
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Kevin Chisholm
May 01, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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