
Flow Subaru of Charlottesville
Charlottesville, VA
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Another good experience at Subaru! When my new Outback wouldn't start, they fit me in with an appointment the next day. Everyone there is very helpful. wouldn't start, they fit me in with an appointment the next day. Everyone there is very helpful. More
The staff at Umansky is courteous and well trained. The mechanics diagnosed my issue and had my car up and running in a few hours. I’ve been quite pleased with their service and trust their assessments. mechanics diagnosed my issue and had my car up and running in a few hours. I’ve been quite pleased with their service and trust their assessments. More
GOT WHAT IS NEEDED, GAIL WYATT AND THE REST OF THE STAFF ARE COURTEOUS AND STRAIGHT- FORWARD. CLEAN WAITING AREA.THANKS FOR THE COMPLIMENTARY DRINKS AND SNACKS. GOOD EXPERIENCE ARE COURTEOUS AND STRAIGHT- FORWARD. CLEAN WAITING AREA.THANKS FOR THE COMPLIMENTARY DRINKS AND SNACKS. GOOD EXPERIENCE More
My Outback needed a checkup and there were a few quarks that had popped up over the last few months. Umansky served the car and fixed the broken bits for a reasonable price. I enjoyed a nice cup of coffee that had popped up over the last few months. Umansky served the car and fixed the broken bits for a reasonable price. I enjoyed a nice cup of coffee and had fast internet while I waited. More
I came in for an oil change. I forgot that my car needed to be inspected but the representative caught it and was able to have my car inspected. The service was fast and I was on my way in about 45 minutes. to be inspected but the representative caught it and was able to have my car inspected. The service was fast and I was on my way in about 45 minutes. Very pleased!! More
Addressed my concerns and made sure that my car was completely fixed when I wasn’t happy with the previous service. Umansky was great and I will definitely be coming back for all future service. completely fixed when I wasn’t happy with the previous service. Umansky was great and I will definitely be coming back for all future service. More
My service advisor is Gail and she has been efficient, professional, and pleasant each time I have brought my Outback in for a service appointment. professional, and pleasant each time I have brought my Outback in for a service appointment. More
Excellent attention to detail and professionalism; I appreciated the extra time and effort to explain settings and functions. Darcy went out of her way to bring my vehicle back inside (despite the rain appreciated the extra time and effort to explain settings and functions. Darcy went out of her way to bring my vehicle back inside (despite the rain) in order to complete this demonstration. That showed me a great deal about Umansky's Service standards. More
Patrick was great. Professional and friendly, he answered all my questions and helped make sure everything was set to go with the car. They also took care of all the DMV stuff including transferring plates, all my questions and helped make sure everything was set to go with the car. They also took care of all the DMV stuff including transferring plates, which was a relief. More