
Flow Subaru of Charlottesville
Charlottesville, VA
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The ease of service is important to me. The loaner vehicle was a huge plus for me. The availability to have service work and detailing done in one visit it is very convenient. The pricing for everythi vehicle was a huge plus for me. The availability to have service work and detailing done in one visit it is very convenient. The pricing for everything was competitive. More
The most easy and pleasant car repair ever. Even though it was a big one. Many thanks to Chase for helping to make it so. A kind and professional person took my call on a Saturday afternoon to make the app it was a big one. Many thanks to Chase for helping to make it so. A kind and professional person took my call on a Saturday afternoon to make the appt., which was a great relief. It just seemed like everyone really made a huge effort to make the experience a good one. And they did. Even though it was a car repair. I'm truly grateful. More
These folks are always friendly, courteous, and professional and try to accommodate my schedule and needs, whether I wait for service or come back later. Thanks for the loaner, Umansky Subaru! professional and try to accommodate my schedule and needs, whether I wait for service or come back later. Thanks for the loaner, Umansky Subaru! More
Rick was great to work with, very knowledgeable of vehicles. All contacts were friendly and willing to work with me and my husband and helpful with making special arrangements to pick up vehicle. vehicles. All contacts were friendly and willing to work with me and my husband and helpful with making special arrangements to pick up vehicle. More
Good service, communication is good and was able to provide me a printout of services I need to have performed. Also good to know I can get a rental car while my car is being worked on. provide me a printout of services I need to have performed. Also good to know I can get a rental car while my car is being worked on. More
This experience was a positive one for me. Darcy was really helpful and efficient. The mechanics seem to have diagnosed my problems accurately. Stanley was on time, polite and a good driver. Thank you really helpful and efficient. The mechanics seem to have diagnosed my problems accurately. Stanley was on time, polite and a good driver. Thank you for this pleasant experience with my Subaru!😊 More
This was, by far, the best and easiest car buying experience I’ve had. Everyone was kind, helpful and extremely knowledgeable. I would gladly work with Rachel, Kendrick and Josh again experience I’ve had. Everyone was kind, helpful and extremely knowledgeable. I would gladly work with Rachel, Kendrick and Josh again More
Pleasently surprised by the service as this was my first experience since Brown's. Gail went out of her way to make sure that everything was right. experience since Brown's. Gail went out of her way to make sure that everything was right. More
I have taken my car there for a rattle in the front end for 6 months now. They have yet to figure it out. They have been making efforts, but no success yet. My recent visit they thought they figured it out for 6 months now. They have yet to figure it out. They have been making efforts, but no success yet. My recent visit they thought they figured it out, I was fine, then told me that I couldn’t bring it back because I didn’t qualify for a loaner. Guess I’m not valued enough to be fixed or provided a loaner when their car isn’t running correctly. Don’t get me wrong, the mechanic and my rep are working hard, but their values seem a little off. I also purchased an extended warranty I have no idea what it covers. I’m constantly told “not this” but when I purchased I was told “everything but cosmetic”. Ps - don’t ever buy from Umansky, their sales team are greedy and will try to pull one over on you constantly. More