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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,829 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,829 reviews

May 14, 2021

I wasn't expecting my car to be run through the car wash and a quick vacuum of the inside. A nice surprise. Thank you. More

by LEVIERICKSON550
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
May 14, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

May 14, 2021

The ease of service is important to me. The loaner vehicle was a huge plus for me. The availability to have service work and detailing done in one visit it is very convenient. The pricing for everythi More

by SAND-RA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chase Koehler
May 14, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 14, 2021

The most easy and pleasant car repair ever. Even though it was a big one. Many thanks to Chase for helping to make it so. A kind and professional person took my call on a Saturday afternoon to make the app More

by HOLLY.LANIGAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chase Koehler
May 14, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

May 14, 2021

These folks are always friendly, courteous, and professional and try to accommodate my schedule and needs, whether I wait for service or come back later. Thanks for the loaner, Umansky Subaru! More

by CarolynEngelhard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
May 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 14, 2021

Rick was great to work with, very knowledgeable of vehicles. All contacts were friendly and willing to work with me and my husband and helpful with making special arrangements to pick up vehicle. More

by woodson620
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack, Josh Calaway
May 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 13, 2021

Good service, communication is good and was able to provide me a printout of services I need to have performed. Also good to know I can get a rental car while my car is being worked on. More

by SHELBYTAYLOR70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
May 13, 2021 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 12, 2021

This experience was a positive one for me. Darcy was really helpful and efficient. The mechanics seem to have diagnosed my problems accurately. Stanley was on time, polite and a good driver. Thank you More

by HESTERS479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley, Darcey Serio
May 13, 2021 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 12, 2021

This was, by far, the best and easiest car buying experience I’ve had. Everyone was kind, helpful and extremely knowledgeable. I would gladly work with Rachel, Kendrick and Josh again More

by izzyriner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Josh Calaway, Rachel Hackett
May 13, 2021 -

Flow Subaru of Charlottesville responded

Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 12, 2021

Pleasently surprised by the service as this was my first experience since Brown's. Gail went out of her way to make sure that everything was right. More

by CROZETGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
May 13, 2021 -

Flow Subaru of Charlottesville responded

Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2021

I have taken my car there for a rattle in the front end for 6 months now. They have yet to figure it out. They have been making efforts, but no success yet. My recent visit they thought they figured it out More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darcey Serio, Michael Gill, Chase Koehler
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