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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,836 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,836 reviews

September 30, 2022

Efficient and pleasant to deal with. Keep you informed. Comfortable waiting experience with snacks and beverages. More

by EEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Juan Lopez
Oct 03, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2022

This group of sales, manager and financing team made this one of the easiest and best trade in, buying new car experience my husband and I have ever had! More

by carbguard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Patrick Gehman
Oct 03, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2022

The best car buying experience I've had. No hard sales tactics or pushy people. Everyone was friendly, helpful, efficient, and respectful. We could not have asked for a better rep then Rick, More

by simone.cote
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Rick McCormack
Oct 03, 2022 -

Flow Subaru of Charlottesville responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2022

They were very helpful and made my repair as easy as possible. Would recommend to a friend More

by LEAVEAMESSAGEHERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Oct 03, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 29, 2022

Went the extra mile to make sure the work was done in time for me to get to my next appointment! More

by WJCARY88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Oct 03, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2022

This was my first time getting service at Umansky and it was exceptional. All communication with Chris was helpful, friendly and efficient. He provided great advice for tire purchase and maintenance. Darcy More

by pathomas122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chris Stonecipher
Sep 30, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2022

Prompt and efficient service. Easy to schedule. Staff were polite and helpful. Reasonably comfortable waiting area, given renovations in progress. More

by LEW.LIPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez, Sandy Breeden
Oct 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2022

Helpful, friendly, efficient, and all that a visitor from California could ask for. Thanks again, Umansky!! More

by SJOANIDES
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Oct 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2022

Easy scheduling, plus great service and communication. The rep who initially took my car noticed a weird noise that I had failed to notice, had it checked, and we learned my transmission was about to go. More

by JFJ199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chris Stonecipher
Sep 30, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 26, 2022

Very professional and my car came in before the expected date. Finance was super fast. More

by barbotero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harner, Kevin Chisholm, Rick McCormack, Gary Kelley, Josh Calaway, Josh Musselman
Sep 28, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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