Flow Lexus of Winston-Salem

Susie is the best because I am very satisfied with everything at Lexus especially Sussie. she always lets me know why and what I need to do to keep my car in excellent because I am very satisfied with everything at Lexus especially Sussie. she always lets me know why and what I need to do to keep my car in excellent shape even though it is a 2017 with only 5000 miles More

For a oil change Russ has always took very good care of my needs when it comes to my car. One of the reasons I keep buying a Lexus is the service department and Rus Russ has always took very good care of my needs when it comes to my car. One of the reasons I keep buying a Lexus is the service department and Russ More

Car shopping We were looking for a mid size SUV and Lexus was one of the finalist. Kevin Doss met us and gave us all the information we wanted, but he let the auto We were looking for a mid size SUV and Lexus was one of the finalist. Kevin Doss met us and gave us all the information we wanted, but he let the auto sell itself. We bought a NX300. All staff that we encountered were well informed and helpful. More

120 Thousand miles I was met immediately when I entered the service area by a service representative. We reviewed what the service would cover and the amount of time th I was met immediately when I entered the service area by a service representative. We reviewed what the service would cover and the amount of time that it would take to complete. Since I chose to leave the dealership, I received a call when the car was ready for pickup. Since I am interested in trading, Russ contacted Mark Bell who came by to meet me and talk briefly about what I was looking for in my next car. He offered an appointment time but I declined until a later time! I felt valued as a customer! More

Another great experience with Mark Bell at Flow Lexus This is the second vehicle I’ve purchased through Mark Bell in the past three months. He is an excellent salesperson. In this case he went to great This is the second vehicle I’ve purchased through Mark Bell in the past three months. He is an excellent salesperson. In this case he went to great lengths to find the car that I wanted —a Nightfall Mica Ultra Luxury 300h. He kept me informed as the car made its way from the port to the dealership, came in to work on his day off to deliver the vehicle, and made sure that the price negotiations and paperwork were expedited so that I could get to a basketball game on time. Working with Mark is just one of the attractions for buying from Flow Motors. Their service department is excellent and it is a marvelous convenience to have them come to my home in Pinehurst to pick up the car for maintenance and leave me a loaner. More

45,000 check up Love Susie to death. She’s the most helpful person ever. I am hoping that you do everything you can to keep her at Flow. Love Susie to death. She’s the most helpful person ever. I am hoping that you do everything you can to keep her at Flow. More

Quick and Easy Couldn't be more happy with the speed and quality of service. I hear stories about spending half the day in dealerships but not at Flow Lexus of Winst Couldn't be more happy with the speed and quality of service. I hear stories about spending half the day in dealerships but not at Flow Lexus of Winston-Salem. It took us about 3 hours from the time we pulled in the parking lot to test drive to the time we pulled out with my new car. More

Service My experiences with service at Flow Lexus has been outstanding! Russ Miller has been great to work with and is very responsive to our needs. Mark St My experiences with service at Flow Lexus has been outstanding! Russ Miller has been great to work with and is very responsive to our needs. Mark Stephens More

Yeah for Russ! Always responsive and treats me like a speci Everyone at this dealership provides responsive and easy experiences. It's a pleasure to shop for a car and get service. Even the employees who ar Everyone at this dealership provides responsive and easy experiences. It's a pleasure to shop for a car and get service. Even the employees who aren't directly involved in my service are friendly and helpful. More

Excellent service They got me right in, gave me a loaner and made sure I was kept up to date on where they were with my repairs. Very friendly and excellent service! They got me right in, gave me a loaner and made sure I was kept up to date on where they were with my repairs. Very friendly and excellent service! More