Flow Lexus of Greensboro

Very satisfactory Ronnie warned me that my 30,000 mile service would cost in excess of $500 . Maybe he knew I was trading in a month or two or maybe he didn't but eithe Ronnie warned me that my 30,000 mile service would cost in excess of $500 . Maybe he knew I was trading in a month or two or maybe he didn't but either way I decided to delay that service since in a month or two I would be driving a new Lexus . Thanks , Watts Carr More

Service Visit I was taken in a reasonable amount of time and received my car in a reasonable amount of time. The service department worked me in for an appointment I was taken in a reasonable amount of time and received my car in a reasonable amount of time. The service department worked me in for an appointment due to my busy schedule. Thanks folks! More

The Flow Lexus Service Department It is always a pleasure to visit the Flow Lexus service department, personnel are friendly and competent. The area is always immaculate and the waiti It is always a pleasure to visit the Flow Lexus service department, personnel are friendly and competent. The area is always immaculate and the waiting area is pleasing. More

Best in class service My service experience exceeded my expectations. First, I arrived for my 4:30 appointment on time and they were able to get my RX 350 pulled back immed My service experience exceeded my expectations. First, I arrived for my 4:30 appointment on time and they were able to get my RX 350 pulled back immediately. The waiting area was very comfortable and my 5 year old was able to have a good experience. The service manager looked up information about my car and discovered that my car was due for a covered service. He went above and beyond to check the records to help me get the best deal and service. He was polite, engaged with my son about school and Halloween. My car was ready in no time. I believe I was out of there within 30 minutes. I will definitely be coming back. You have won me over as a customer. More

Regular service Rick always is competent and professional. A person to be trusted. I was able to complete service on the day I called without delay. End Rick always is competent and professional. A person to be trusted. I was able to complete service on the day I called without delay. End More

Servicing Flexibility Appreciate accommodating unscheduled servicing! Rick Riddleberger has always been helpful in getting service work done and is a credit to the dealersh Appreciate accommodating unscheduled servicing! Rick Riddleberger has always been helpful in getting service work done and is a credit to the dealership. He will go the "extra" mile in making sure I am a satisfied customer. More

Resending review from yesterday. I sent a review yesterday (Monday). Everything went smoothly and I'm very satisfied with my car and the service my son and I received from Ian, also I sent a review yesterday (Monday). Everything went smoothly and I'm very satisfied with my car and the service my son and I received from Ian, also the man who worked with us on the warranties (sorry I can't remember his name). More

Very Professional Service The Service Adviser, Eric Laurent, was very knowledgeably about the recall involved, parts needed and time of the repair. The job was done in the amou The Service Adviser, Eric Laurent, was very knowledgeably about the recall involved, parts needed and time of the repair. The job was done in the amount of time quoted and I was able to pick up my vehicle. Many thanks to the entire team at this dealership. More

Great! We did not purchase our vehicle from Flow, but they quickly and conveniently honored the Lexus maintenance package we purchased from our previous deal We did not purchase our vehicle from Flow, but they quickly and conveniently honored the Lexus maintenance package we purchased from our previous dealership in Colorado. I was slightly concerned with this when we moved to Roanoke and did not have a Lexus dealership locally. Rick at Flow Lexus was so kind and arranged to pick up and return our vehicle to our home in Roanoke. Thank you Rick and Harold! More

Flow Lexus is the best I’ll keep coming back to Flow Lexus because I’m always treated fair, with great respect. The service department is the best I’ve ever encountered. I’ll keep coming back to Flow Lexus because I’m always treated fair, with great respect. The service department is the best I’ve ever encountered. More