Flow Cadillac of Wilmington

Enjoyable Buying Experience I don't normally do these type of things, but I felt that Jake (our salesman) and Brian (the finance manager) did such a good job, they deserve recogn I don't normally do these type of things, but I felt that Jake (our salesman) and Brian (the finance manager) did such a good job, they deserve recognition. We had stopped in a couple months ago to look at a used vehicle we saw advertised online. We met Jake at that time. Unfortunately, the car had sold. Today, out of the blue, we stopped into Rippy's to see Jake, and to see if he had anything. He had just what we wanted. Long story short, Jake earned our business by not applying any pressure and by making us a very good deal (we know because we had been shopping around for this same type of vehicle). He also treated us very well on our trade-in. Brian made the process very easy as well, by getting us financed quickly and easily, with a very good rate. (I also know this because I had checked with my bank when we started shopping) Jake and Brian deserve a big pat on the back. This is how car buying is supposed to be! More

Absolutely wonderful! I went to Rippy to look at an inexpensive used car. I was treated as if I was buying the most expensive Cadillac on the lot. Jake is knowledgeable, l I went to Rippy to look at an inexpensive used car. I was treated as if I was buying the most expensive Cadillac on the lot. Jake is knowledgeable, laid back, and not "pushy" at all. When we started discussing price, Val became involved and we were able to quickly come to an acceptable agreement that suited us both. Quickly being the key word - none of this back & forth crap. I planned to look at several other used cars but after visiting 2 other dealerships - and having horrendous experiences at both - I went running back to Rippy. Jake and Val had all the paperwork done and the sale completed in less than 45 minutes. Jake even offered to return my rental car to the airport! I know you have read this in the other Rippy reviews but it is true: best car buying experience EVER. More

Purchased a Vehicle Rippy Cadillac gave me a very fair trade in value on my CTS-V. The staff was friendly and there was no "hard sales" tactics. They gave my wife and I t Rippy Cadillac gave me a very fair trade in value on my CTS-V. The staff was friendly and there was no "hard sales" tactics. They gave my wife and I time to discuss our options and worked closely with us to ensure we were very happy with our new purchase. More

steve was a great help i used the website for some information to see if we could work something out Steve contacted me told me to come in and from there i had a new car wit i used the website for some information to see if we could work something out Steve contacted me told me to come in and from there i had a new car within a few hours it was awesome Steve is great highly recommended More

Amazingly fast and curteous service Steve was my salesperson and I can tell you that I have never experience a more pleasant time shopping for a car in 30 years. He was very courteous an Steve was my salesperson and I can tell you that I have never experience a more pleasant time shopping for a car in 30 years. He was very courteous and did not waste my time. I have never been in and out of a dealership (leaving with a car) so quickly. I would highly recommend Rippy Cadillac! More

Best car buying experience ever I own my own business and I needed a larger car to fit my equipment. I don't have great credit and I thought there was no way I could get approved for I own my own business and I needed a larger car to fit my equipment. I don't have great credit and I thought there was no way I could get approved for the type of car I wanted. I searched on the internet and found several positive reviews for Rippy Automotive. I filled out an application online and received a prompt response from Sheca. She was very nice and helpful and got me started in the right direction. Sheca set and appointment for me and made the initial application very simple. Two days later I went to my appointment and spoke to Andy and Dave and I told them my situation. They were honest about what they could do for me, they didn't try to screw me over and they said they would do their best. I didn't have high expectations at all going in but less than an hour later I was approved for a 2014 Jeep Patriot. I NEVER thought I would be approved for a 1 yr old car with very low miles. As I spoke with Andy and Dave they said "This is what we do. We work with people all the time with poor credit and we have relationships with many banks" I cannot recommend Rippy enough!! If you don't think you have good enough credit but you need a new car you MUST visit Rippy. They will put in the time and treat you honestly. I'm sure they can't get 100% of deals done but if they can't get a deal done it's not for lack of trying. Rippy will definitely be receiving ALL of my business in the future. Michael D. More

Amazing service! We went in just looking. Ended up leaving with a new to us Terrain. Jake Tucker and Brian Jones were awesome! After going to different car lots and be We went in just looking. Ended up leaving with a new to us Terrain. Jake Tucker and Brian Jones were awesome! After going to different car lots and being told that with our credit, 18% apr was as good as we would get. These guys were able to get us financed at 8.9% apr and the payments lower then what we were looking for. We traded in our Jeep, they paid it off (it wasn't worth what was owed but they took care of it and we carried over NO negative equity!) we put no money down and they still were able to take care of us. I can't say enough good about these guys! I would recommend Rippy to anyone looking, new or used! They made the buying process so easy, everything was done in about 3 hours from pulling in the lot just looking to driving away with a car that I am thrilled with and proud to have. More

Purchase of new car Very professional, knowledgeable, friendly, and competent assistance by sales consultant. Consultant took the time to explain all the features of the Very professional, knowledgeable, friendly, and competent assistance by sales consultant. Consultant took the time to explain all the features of the car (which are many) More

DEDICATED AND STRONG I first talked to Simone on the chat through Rippy online. Simone helped answer many questions and understood our situation with my husband and PTSD I first talked to Simone on the chat through Rippy online. Simone helped answer many questions and understood our situation with my husband and PTSD and not being able to spend much time in one place. I then was contacted by Vic to go through the details of buying a car. They worked around the clock to help get us into a "New to us" car and it was as if they worked miracles for us. Even with not so good credit, they got us into a car and were so very honest on everything. I think by the end of our sale we had met with everyone in the office :). THANK YOU GUYS! YOU ARE AMAZING! More

Professional experence The team at Rippi has always been in my opinion very helpful and professional. From managment to sales, service to include the parts department. Will The team at Rippi has always been in my opinion very helpful and professional. From managment to sales, service to include the parts department. Will always depend on the knowledge that Rippi has and will rely on them. More