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Flow Cadillac of Wilmington

Wilmington, NC

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321 Reviews

4951 New Centre Drive

Wilmington, NC

28403

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321 Reviews of Flow Cadillac of Wilmington

October 15, 2016

Honesty, helpful and straight shooters. Excellent experience. First time ever dealing with a vehicle sales person that wife and I felt NO PRESSURE to buy. Justin Bass listen to what my wif More

by Lester
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Ailshire, Justin Bass
Oct 17, 2016 -

Flow Cadillac of Wilmington responded

Lester, thank you for leaving a review. At Rippy's delivering exemplary customer service is our #1 goal and part of that is providing a no pressure buying experience. We're happy to hear Justin and the rest of the team were able to help during your vehicle purchase. Thank you again and our service team looks forward to you working with you.

September 28, 2016

Great experience Dealt with Todd Rogers who was fantastic. Everyone from Internet contacts to in person at the dealership was fantastic. Best buying experience I have More

by Rapture
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rogers,Brian Jones,Sheca Furlow
Sep 30, 2016 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. Rippy's #1 goal is to deliver excellent customer service and we're happy to hear about your experience. We treat everyone like family and hope to create lasting relationships with our customers. We look forward to working with you again in the future.

September 27, 2016

Amazing I had one of the best experiences when i went to Rippy's auto.. Everyone there was amazing. They definitely helped me when i needed to get out of my v More

by Dawn Mandola Collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rogers
Sep 28, 2016 -

Flow Cadillac of Wilmington responded

Dawn, thank you for leaving a review. We are thrilled to hear about your amazing experience and that you love your new car! Here at Rippy's delivering exemplary customer service is our #1 goal and we will always work as hard as we can to get our customers in the car they want. Enjoy and we look forward to working with you again in the future.

September 24, 2016

Awesome experience! Let me start off by saying - I am not a car shopper and I do not like going to car dealerships. I have had the same car since 1998. Just wanted to giv More

by Renee the Explorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rogers,Mike Bassano
Sep 26, 2016 -

Flow Cadillac of Wilmington responded

Renee thank you for leaving a review. We are thrilled to hear about your car buying experience. Here at Rippy's delivering excellent customer service is our #1 goal and a big part of that is providing a friendly and no pressure buying environment. We want our customers to leave here feeling 100% confident and happy with their purchase. It sounds like Todd and Mike did a great job and we're glad you now enjoy the experience. Car shopping should be a fun and exciting time. Again we appreciate you leaving a review and we look forward to helping anybody you recommend us to.

September 23, 2016

Broke down 150 miles from home, I was 150 miles from home, my 2015 SRX broke down and had to be towed late Friday evening. Albert , service mgr. arranged to have my car looked at Sat More

by Sue
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert in service
Sep 26, 2016 -

Flow Cadillac of Wilmington responded

Sue thank you for leaving a review. While I am sorry to hear that your car broke down, I'm happy to hear that we were able to help! Part of the reason we have become Wilmington's oldest family owned and operated dealership is because we treat every customer like family. Delivering excellent customer service is our #1 goal and we realize your time is valuable. It sounds like Albert and the rest of the Rippy team did exemplary job dealing with your car in a timely fashion. Thank you for choosing us and while we hope you avoid any further issues with your car we look forward to being able to work with you again.

September 01, 2016

2016 Tahoe Joe Covas and his TEAMMATES work GREAT together. There was NO PRESSURE!!! in our purchase. We are VERY HAPPY with our experience there. When the time More

by boxer72
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Covas,Mike Bassano
Sep 02, 2016 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's customer satisfaction is our #1 goal and part of that is providing our customers with a no pressure and friendly atmosphere. We are thrilled to hear that you received excellent treatment during the buying process and we look forward to working with you again in the future!

August 27, 2016

Very, very good. Eric Hartley, John Krywy and Kyle Malkin, all very professional and nice people. Great people to deal With. Sure we will enjoy our new 2016 Cadallic. More

by Everette L.
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hartley, Kyle Malkin, John Krywy
Aug 29, 2016 -

Flow Cadillac of Wilmington responded

Thanks for leaving a review, we are sure you will enjoy your new 2016 Cadillac as well! Delivering excellent customer service is our #1 goal and we're glad to hear you had a good car buying experience. We look forward to working with you again.

August 23, 2016

Off the charts! If you want to have the most pleasant , comfortable, easy and absolutely no pressure car buying experience then please call or stop by Rippy Auto Wo More

by michael J hunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Covas,Brian Jones,Mike Bassano
Aug 23, 2016 -

Flow Cadillac of Wilmington responded

Michael, thank you for the review. Providing excellent customer service is our #1 goal and we're thrilled to hear about your positive experience! We understand that buying a vehicle is an important purchase and we want to make our customers feel like family and provide a friendly and honest atmosphere. Thank you again for the review and enjoy your new vehicle!

August 18, 2016

1st class experience from start to finish My wife and I purchased a pre-owned vehicle from Vic Markie and the experience could not have been better! From the first email to the last handshake More

by John G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Markie,Brian Jones
August 17, 2016

drove from OH to NC to buy a car from Rippy I was visiting from Ohio and made a sudden decision to trade in my SUV for a new car (it might have had something to do with a broken air conditioner More

by ChrisChix22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hartley
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