Flow BMW
Winston-Salem, NC
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53 Reviews of Flow BMW
Completely satisfying experience. This was a return visit to the dealership. We are from out of state and have found that traveling here provides the service and vehicle selection tha This was a return visit to the dealership. We are from out of state and have found that traveling here provides the service and vehicle selection that we like. Our sales representative, Matt was very professional and pleasant to work with. No pressure. He made sure that we saw the vehicles that best met our desire and needs. Being a repeat customer is good, providing loyalty benefits. We were given very complete knowledge of the electronics and performance, for our new car, by our technical expert, Tye. She is a pleasure to work with and provided much needed understanding of newer car operation. I cannot think of a better dealership to work with for automobile selection and service. Very clean facility. Everyone is professional from start to finish for the entire process. We will always return to Flow BMW for our automobiles. More
Leap of Faith My wife and I decided it was time to purchase another BMW. We knew exactly what we wanted in a 330i and I began to search online. It became clear that My wife and I decided it was time to purchase another BMW. We knew exactly what we wanted in a 330i and I began to search online. It became clear that I was going to have to broaden my search to find what we were looking for. Five hundred miles away at Flow BMW I found our car. I contacted Jim Hodges, General Sales Manager, to learn more about the car. In several short email exchanges Jim had provided a proposed sales agreement which included a generous trade allowance for our car. I decided to take a leap of faith and travel from Put-in-Bay Ohio (an island in Lake Erie) to Winston-/Salem North Carolina to buy this car. Traveling this distance to buy a car requires faith in the information emailed as well as asking that the dealership to trust in the information I provided concerning my 328i. I had a whole day of travel to think about this. I arrived to find everything to be exactly as it was advertised. In a few short hours Jim Brown guided me through the sales process, and Tye Johnson introduced me to all the great new technological features in the 330i. Forty hours after leaving home I was back with BMW we saw online the week before. I can't say enough about everyone involved in this sale. They made what should have been a challenging and difficult situation easy. Thank you all very much. Norm H More
Always exceptional Time saving, communicative, professional service. Thank you for the loaner and exceptional service. There was a long line of customers at arrival bu Time saving, communicative, professional service. Thank you for the loaner and exceptional service. There was a long line of customers at arrival but we were handled efficiently. More
Great experience I recently bought a BMW from Flow BMW in Winston-Salem. Everything was smooth, easy, and professional led by Larry Harris. Larry did a great job match I recently bought a BMW from Flow BMW in Winston-Salem. Everything was smooth, easy, and professional led by Larry Harris. Larry did a great job matching me with my dream car. More
Best dealer, value, and service Purchased a vehicle from Flow BMW after making the rounds at various dealerships. They were first class in every facet from start to finish. Antoine S Purchased a vehicle from Flow BMW after making the rounds at various dealerships. They were first class in every facet from start to finish. Antoine Short was a pleasure to work with and an absolute credit to the dealership. If you’re looking for a dealership - go to Flow. Once there - find Antoine. More
Not so customer friendly These guys are so focused on maximizing their commission, they hardly realize the value of customer satisfaction. Not a very negotiable dealership. I These guys are so focused on maximizing their commission, they hardly realize the value of customer satisfaction. Not a very negotiable dealership. I recommend Hendrick More
Amazing expierence... awesome deal! It takes a lot for me to sit down and write something, but after the experience my wife and I had a Flow BMW I need to do just that. I recently drove It takes a lot for me to sit down and write something, but after the experience my wife and I had a Flow BMW I need to do just that. I recently drove from Raleigh to Winston-Salem and traded my 2015 Jeep Wrangler Unlimited for a 2017 320i. I couldn't have been happier on what Flow offered me on the trade-in value and was amazed at the price on my new BMW. Everyone was kind, courteous and incredibly helpful. The way I was treated, you would have thought I had been a customer for 20 years, not a first time buyer. It was worth driving 110 miles from Raleigh and you can bet I'll do it again when I'm ready for my next vehicle. "Highly recommend" isn't a strong enough term on how well I was treated. Mr. Flow and his team truly "walk the walk." They have a customer for life. More
A Perfect 10 car buying experience! I have no patience for the games that were played by my local BMW dealerships both owned by a famous racing family. I decided to contact Flow which is I have no patience for the games that were played by my local BMW dealerships both owned by a famous racing family. I decided to contact Flow which is about 1.5 from South Charlotte. Wow! Start to finish every person I dealt with at this dealership (Tami - internet contact, Jim H.- GM, Jim B. - salesman, Louis - Genius and Stu - the money guy) was genuine, respectful and professional. I was able to take delivery of my car in under an hour because they were totally prepared for my appointment. The car was pristine and waiting for me inside the showroom. Finally, I also received a fair and transparent deal. So utterly refreshing.... More
Oil change service They had a special for $69. Full synthetic oil change plus filer, curtesy inspection and car clean. Can't beat that. Quick turnaround no wait. Wish th They had a special for $69. Full synthetic oil change plus filer, curtesy inspection and car clean. Can't beat that. Quick turnaround no wait. Wish they will continue with specials like that. I'll keep monitoring their web page for special offers. Car was 2011 Z4 sdrive35is M. More
Top buying experience I worked with Ken Teetor to purchase a 1999 M3 last weekend. The deal was extremely smooth and Ken's communication, timeliness, and knowledge was wor I worked with Ken Teetor to purchase a 1999 M3 last weekend. The deal was extremely smooth and Ken's communication, timeliness, and knowledge was world class. My father, son, and I drove up to Winston from Greenville, SC this past Saturday to take delivery and couldn't have asked for a better experience. More