
Florida Fine Cars
Miami, FL

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893 Reviews of Florida Fine Cars
I had a positive experience at Florida's Fine Cars. Gerald Duchatelier was the sales person who took care of me.He was very professional, knowledgeable & curtious in helping me find just the right car. Gerald Duchatelier was the sales person who took care of me.He was very professional, knowledgeable & curtious in helping me find just the right car. The rest of the staff was also very helpfull & the financing process was smooth. I would recommend Florida Fine Cars to family and frieds for their car buying experience. More
I purchased a 2003 Mercedes from the dealership and I live in Louisiana. I was told the vehicle ran great. Well, the car was delivered and had to be jumped to even get it off the delivery truck. The car live in Louisiana. I was told the vehicle ran great. Well, the car was delivered and had to be jumped to even get it off the delivery truck. The car would not remain running so I had it towed to Mercedes of New Orleans. Mercedes informed me that the fuel pump, sender units and rear sam control unit were bad. I was also informed that the problems were mainly due to water damage and parts of the engine had standing water in it. The salesman also tried to overcharge me for the shipping and even had me send the shipping fee to him personally. I should have realized at that moment, but I don't buy cars every day. So, I had put my trust in what I was being told by the salesman. I was told that I would be sent the difference of the shipping, but have not received it yet. I spoke with; I believe his name was Chase, when I called about the problems. He told me that all mechanics are liars and cannot be trusted and that Mercedes just wanted me to pay for repairs to make money. The best part is Mercedes advised me to not fix the car because it was not worth it. In the end I was told that it was my problem and if I wanted to sue them, and then go for it. I personally would be very very careful dealing with Florida Fine Cars, because there is nothing fine about the car or the dealings I have had with them. Although to be fair, I will say that Les was extremely nice. I wish he had been in the position to help me but he could not. BEWARE!!!!!!!!!!! DON'T GET SCREWED LIKE I DID!!! DEAL SOMEWHERE ELSE!! Bradley More
Most car dealers and care sales men and women are just out for your money. While Florida Fine Cars may have that as their top priority, as I'm sure most car dealers do, they are wonderful. Charlie Brown i out for your money. While Florida Fine Cars may have that as their top priority, as I'm sure most car dealers do, they are wonderful. Charlie Brown is absolutely wonderful! He helped me buy my first car, in a new state, and he didn't try to scam me into something bigger and more expensive. On top of that, he helped arrange a buy back and he has touched base on minor issues the car has had. Wonderful man working with a wonderful dealer. Ask for his service if you're looking for a car. He's a straight forward guy and will tell you like it is. No skirting around the truth! More
The customer service was great! They spent a lot of time with me make sure I got the car that I wanted. I will be back to buy another car from them!! with me make sure I got the car that I wanted. I will be back to buy another car from them!! More
I'm so thankful that we decided to go to Florida Fine Cars for our purchase. We were treated like we were the only cutomers there and our sales associate Jose Rosario was the best. I will recommend Flori Cars for our purchase. We were treated like we were the only cutomers there and our sales associate Jose Rosario was the best. I will recommend Florida Fine Cars in the future to my family and friends. More
Maryam, Benjamin, Marco, Alexises and Sean Maryam was Maryam, Benjamin, Marco, Alexises and Sean Maryam was extremely personable and an all around class act she knew her inventory and was extremely helpf Maryam, Benjamin, Marco, Alexises and Sean Maryam was extremely personable and an all around class act she knew her inventory and was extremely helpful we loved her attitude honesty and karma! Ben is the guru of the deal he put the perfect people with the perfect car we love it! Alexises is the art of the deal he was determined to assist us in our financial needs and did! we have been turned down so many times before but Alexises was relentless and found the deal we needed to make it happen! Marco put the finishing touches on the seal of approval and we drove off the lot with a great 2008 Saturn Vue smooth thanks Marco! Sean introduced us to the best coffee this side of the Garden... thanks so much Sean!! All together our experience was top notch we worked out a deal and walked away very happy the car is a real winner! Thanks Team FFC! More
This was my second purchase from Fl Fine Cars. I am very happy with the vehicle and the treatment I received. I have already recommended you to others. happy with the vehicle and the treatment I received. I have already recommended you to others. More
This place makes you want to come back for you next car. The sales person knew what he was doing did not push, which I appreciated very much (Other dealers I visited that day drove me nuts!). We bought Niss The sales person knew what he was doing did not push, which I appreciated very much (Other dealers I visited that day drove me nuts!). We bought Nissan Rogue for my girlfriend, and the car is nice. They are by far the kindest people you can meet, they have good customer service (coffee and things :-) and they make it a priority to get your financing on good terms. Please don't listen to the bad reviews about this dealer. More
FLORIDA FINE CARS This was the WORST EXPERIENCE we FLORIDA FINE CARS This was the WORST EXPERIENCE we have ever had with a car dealership. They are UNPROFESSIONAL, LIARS, SCAMMERS, DISHONEST, and EX FLORIDA FINE CARS This was the WORST EXPERIENCE we have ever had with a car dealership. They are UNPROFESSIONAL, LIARS, SCAMMERS, DISHONEST, and EXTREMELY UNSCRUPULOUS. My husband and I went to see a car we had found on the internet for certain price, when we got there, the car had a totally different price, and the “excuse” they used was: “Oh this is for cash only”. To whoever is reading this post, we can assure you: The internet price is a scam and it’s never honored at this dealership. We went to the Hollywood and Miami Gardens locations, and they gave us totally different answers. Instead of turning our backs and leave that place, we ended up accepting their “excuse” and we decided to proceed doing business with them, and we ended up choosing a car. After sitting with the salesman, we explained we had ½ of the deposit now, and the 2nd ½ within 2 weeks, he said “no problem”, then we signed an application, and he told us, tomorrow we will have an answer for your loan. Next day he called saying: “You are approved”! So we went back on the next day and gave a deposit to hold the car. They told us: “The car is yours; we will put on the sold line”. Well, when we went back as agreed before to give the 2nd and final deposit, they told us: “Oh we could only hold the car for 1 week; now the car was sold to someone else, it was a CASH DEAL”. HOLD ON! This was NOT what they told us, and this was NOT the agreement. We were extremely disappointed and upset, and that was a sign we should have walked away from that unscrupulous place. We told the salesman: Ok we want our money back then. Then, came the manager and told us: “Oh let’s do something, see if you like any other car and we will do a very good deal for you to see you happy”. That was our worst mistake! We ended up choosing another car and agreeing to do business with them. On that same day we signed all the papers, and took the car home. By the way: The car was totally dirty, even though meanwhile we were signing the papers they told us: We are cleaning the car and getting the car ready for you. Another lie! The car was on the same place and dirty as before, even with the dealer stickers. Four days later we got a call from Marco Garcia, stating that we needed to go back to sign another papers, that he got us approved in a much better deal. After work we went back there, and instead of a better deal, he got the interest rate much higher with higher monthly payments. But then he said: “Oh your principal was reduced in $2,000”. Well the new interest rate was almost 24%. Ridiculous! We ended up signing. Other huge mistake! JUST A LITTLE NOTE: On that same day we noticed that the first car we put a deposit on it, it was back on the lot, then we asked what happened, and the salesman told us: “The buyer was not approved and had to bring the car back”. Then we got very concerned about that statement, and we asked: “How could that be, wasn’t the buyer approved or cash buyer?? Then, the salesman realized what he just said and told us: “Oh no, it’s because the buyer gave us FAKE PAYSTUBS, and the bank found out”. LIARS!!! Wasn’t this a CASH DEAL in the first place??? Almost 2 weeks later Marco Garcia called my husband saying: “Look you will have to bring the car back, we couldn’t get you approved, and I need you to bring the car today”. What??? Weren’t we approved???? And we did NOT have anything FAKE on our application, everything was legit! Many times we asked these people if everything was alright, and they told us: relax, enjoy your car, everything is fine, your loan was approved and there is no problem. Never, under any circumstances, we would take a car from any dealership if we were not sure we were approved, and they ensured us everything was approved. LIARS! LIARS! LIARS!! And to get our money back was a nightmare, even though we requested to talk to the general manager, we were told that he would not do anything, and the general manager refused to talk to us. We have never been treated with such disregard and lack of consideration as we were treated at this dealership. We will make sure, we will post this review on every car review place or website, in order to prevent other people to go through the same thing we did. STAY AWAY FROM THIS UNSCRUPULOUS DEALERSHIP!!! More