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Flood Mazda

Wakefield, RI

4.8
1,854 Reviews
Flood Mazda in Wakefield, RI can assist you for all of your Automotive Needs. When we say that we can meet all of your needs, we mean it. Our dealership is designed to help you with everything that you could need for your vehicle, which is how we were rated number one in customer satisfaction. Our friendly team makes sure to provide assistance every step of the way. Being in Wakefield, RI, we are just a short ride from the Cranston, Warwick, and Narragansett, RI regions. Unbeatable Vehicle Selection We keep a huge selection of the newest Mazda models for you to choose from. The diversity in our selection is intended to make it as easy as possible for you to find the right vehicle for your lifestyle. We have some of the most popular models, including the Mazda CX-5, Mazda3, Mazda MX-5 Miata and Mazda CX-9, for you to choose between and test drive. To accommodate all of our customer's needs, we also have a variety of makes and models in our pre-owned inventory. Vehicles from top manufacturers, including Jeep, BMW, Honda, Nissan, Lincoln, Subaru, and more, are found in the best condition that they can be. A member of our team inspects the vehicles to ensure they are mechanically and cosmetically sound before we list them for you to view and test drive. Not only can we set you up with an exceptional vehicle for your future, but the team at Flood Mazda is also prepared to help keep your vehicle operating at its best with genuine Mazda parts and reliable auto service to help keep your vehicle in its optimal condition for as long as possible. With the help of our experts, you'll be able to enjoy outstanding adventures throughout Providence, Cranston, Warwick, Narragansett, Wakefield, and wherever else the roads lead. Flood Mazda will service any vehicle in your driveway or garage with our state of the art facility and factory trained technicians.
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220 Old Tower Hill Rd

Wakefield, RI

02879

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Showing 1,854 reviews

October 13, 2021

Great experience at Flood Mazda. If you want a great sales person to help you there, ask for Justis. He was great to work with. Highly recommend this dealership. More

by Justin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justis Noka
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

Flood Service folk did me a tremendous favor by agreeing to squeeze me in to have my 91 Miata diagnosed. I drove from upstate New York to vacation in Newport, but my beloved old Miata was making a strange r More

by Hutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond! (Advisor)
Oct 12, 2021 -

Hutch responded

That's my review !

Oct 12, 2021 -

Flood Mazda responded

Hello Hutch, Please allow me to introduce myself, my name is Russell Cunha and I'm the General Manager of Flood Mazda. I would like to thank you for your kind words and I assure you it is our pleasure we were able to assist you in such short notice and we were able to resolve any issues you were having with your Miata. Safe travels and feel free to reach out to me anytime.

October 11, 2021

I am a customer for life! Easiest car buying experience you will find! Thank You!!! More

by SUEPICCIRILLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Not a great experience. I will not be using this dealership in the future. Steven who I worked with was very friendly and accommodating. I was not impressed with the price of a battery cleaning ($40 More

by GOTSPEAKERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins, William Albro
Oct 12, 2021 -

Flood Mazda responded

Please allow me to introduce myself, my name is Russell Cunha and I'm the General Manager of Flood Mazda. I would like to start by saying I apologize your recent visit to our service department was less than a exceptional experience. I would like to ask for 1% of your confidence and allow me to earn the remaining 99% back. Yes you are correct you can clean battery terminals with baking soda and water, but unfortunately that is not the proper procedure. The proper procedure to cleaning battery terminals includes not only removing the acid corrosion but also checking terminals for leaks and sanding terminals to prevent acid build up for the near future along with a voltage test. When it comes to the part being replaced at no cost, yes I agree there was some miscommunication and I would be more than glad to have our service department reimburse you for the money out of pocket you had to spend for the part. I was told that the said part was something our service department did not touch our have any service to that area of the vehicle ( the rear view mirror casing) but I want to be sure each and every visit our customers have is an exceptional one and if it is not we havent done our job. I thank you for your time and please contact myself or our service department at (401)284-4700 so we may arrange reimbursement for the part you were charged for. Thank you Russell Cunha

October 07, 2021

Overall pleased. Still waiting on a write up from last visit 2 weeks ago. Happier when I get it. More

by annelc659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Johnson
Oct 11, 2021 -

Flood Mazda responded

Alyssa is excellent. Thank you for your review. I will double check with our service manager Bill Albro regarding your write up. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

October 07, 2021

One of the best experiences I’ve ever had while making a car purchase! Highly recommend More

by CRISELLJ27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Maiello
Oct 11, 2021 -

Flood Mazda responded

We loved working with you and your family. It was great to see you drive off in your brand new CX-5. I hope to work with you agin in the future. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

October 06, 2021

Moving to Rhode Island from New York I was always fond of my dealership there having serviced with them for five years. As soon as I arrived at Flood Mazda the service was parallel to what I experience wi More

by G_WOLFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Bush
Oct 11, 2021 -

Flood Mazda responded

This is an excellent review. We love our team and our team loves our customers. Thank you so much for taking the time to let people know what to expect when you service or purchase from Flood Mazda. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

October 05, 2021

Pleasant knowledgeable staff, explains relevant condition of the vehicle clearly, will answer all questions, finish repairs timely, polite articulate staff More

by ss.love
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deanna Higgins
Oct 11, 2021 -

Flood Mazda responded

Thank you for the review. We do our best. We look forward to taking care of all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

October 05, 2021

The service Staff was friendly and helpful. I had an oil change done and it was just as expected. More

by BONNEL19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Flood Mazda responded

This is great to hear. Thank you for such a positive review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

October 05, 2021

Everyone was extremely helpful and kind. Anthony was great and made the process effortless. Highly recommend Flood Mazda! More

by JSWANN94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Flood Mazda responded

Glad to hear. We love Ant and we're glad he was able to take care of everything for you. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

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