Flood Mazda

Best Car Buying Experience! I bought my new CX-5 from Flood Mazda and dealt with Charlie in internet sales, he gave me the best deal of any dealership in the area. At the dealer I bought my new CX-5 from Flood Mazda and dealt with Charlie in internet sales, he gave me the best deal of any dealership in the area. At the dealership, Anthony helped us and he was terrific! Cody in finance rounded out our great experience. I would highly recommend Flood Mazda to anyone who doesn't want to deal with the usual game playing that goes with buying a car. More

Made my car buying experience a wonderful one! I wanted to thank Flood Mazda for making my car buying experience a wonderful one! I appreciate your hard work and dedication to help me get the deal I wanted to thank Flood Mazda for making my car buying experience a wonderful one! I appreciate your hard work and dedication to help me get the deal that I could afford. I LOVE my new car, and couldn't be happier with my experience at Flood Mazda!! More

Great dealership I purchased my new Mazda from this dealership, they had come recommended by a co-worker. Everyone at the dealership was friendly and helpful. Our Sal I purchased my new Mazda from this dealership, they had come recommended by a co-worker. Everyone at the dealership was friendly and helpful. Our Sales Representative Taylor was knowledgeable, listened to our needs, and not pushy which we really appreciated. They helped us work within our budget to find the perfect vehicle for our family. We had never owned a Mazda before but after this experience, we definitely will be back. More

Would do business here again in a heartbeat Great experience all around. Friendly and honest staff that made us feel at ease from the moment we walked in. And most importantly, we got great pric Great experience all around. Friendly and honest staff that made us feel at ease from the moment we walked in. And most importantly, we got great pricing on our first Mazda. Couldn't be any happier. More

Great experience I initially went to a local Mazda competitor dealer and then went to Flood Mazda. My experience at Flood was so much better than at their competitor' I initially went to a local Mazda competitor dealer and then went to Flood Mazda. My experience at Flood was so much better than at their competitor's. I never felt pressured or obligated to purchase and I never felt like I was being lied to. My salesman, Anthony Lombardi was fantastic. He was very knowledgeable and not at all pushy. I really felt like he was working to get me the best deal that I could get. I highly recommend Flood Mazda. Ask for Anthony Lombardi...you won't be disappointed. More

Best Auto Purchase Experience Ever My wife found this dealer after we had resigned ourselves to purchasing something used due to our requirements and budget not quite being aligned. We My wife found this dealer after we had resigned ourselves to purchasing something used due to our requirements and budget not quite being aligned. We thought it was too good to be true when she stumbled across them and their new prices were competitive with the 2 year old used prices we were seeing up in the Boston MA area. I called and put a deposit down after a short chat (with Charlie) and was put in touch with one of their sales people within a few hours (Cody - great guy). There was no bait & switch, no pressure up-sell, and nothing but friendly people. We drove down that weekend & our new vehicle was waiting for us - exactly as it was advertised. The vehicle had 7 miles on the odometer. After a test drive they spent the next 2 hours on the phone finding financing that was competitive with the interest rate I got approved for before we drove down. They looked after getting the MA registration done for us as well. I've never had a smoother or more friendly and competent experience buying a new car. I highly recommend these guys. They're worth the drive from the Boston area. More

Excellent Experience every time I have been coming to Flood Mazda for almost 5 years. For this experience Cody was my final point of contact. He was quick, honest, and thorough in I have been coming to Flood Mazda for almost 5 years. For this experience Cody was my final point of contact. He was quick, honest, and thorough in providing options and information to help make the process as easy and comfortable as possible. He provided excellent service when my initial sales associate missed the scheduled appointment time. The rest of the staff was excellent and timely in all of my interactions.. Thank you so much for providing excellent overall service. More

Fantastic Experience! Had been looking for a gently used, certified car in CT without much success. Luckily came across Flood Mazda in neighboring RI using the Car Guru web Had been looking for a gently used, certified car in CT without much success. Luckily came across Flood Mazda in neighboring RI using the Car Guru website, and am so glad that I did! Charlie from internet sales was wonderful to work with and promptly answered all of my questions, and Cody Harvey was fantastic, too - He's a polite and pleasant sales associate who is very thorough in his work, yet never pushy. The customer service is phenomenal! Not only did another employee (whose name I'm not recalling) bring the 2013 CX-9 I was interested in to my CT home for me to test drive instead of my having to drive an hour to check it out, but post purchase, Flood sent another employee, Peter, again to me in CT to take the car for the mandated emissions test and then to DMV to register it for me. What a gift ! In addition to the great customer service, the price was wonderful- better than anything I'd found in CT for a comparable vehicle. We had already secured financing prior to our purchase, but the Flood finance department was able to get us a loan with an even lower interest rate. And because my car didn't come with a backup camera already installed, I was able to have that done for a fair price while we signed the multitude of papers that one needs to sign when purchasing a car. What more can you ask for in a car dealer??! I unhesitatingly recommend Flood Mazda to anyone looking for a pleasant car buying experience. We will definitely be repeat customers !! More

Third times a charm!! After running into minimal or no response from two local Mazda dealerships in MA [Sentry west and Gallo] I hit the internet and found Flood Mazda in After running into minimal or no response from two local Mazda dealerships in MA [Sentry west and Gallo] I hit the internet and found Flood Mazda in RI. After reviewing their inventory they had a car that fit my needs and wants. Sent an e-mail and made contact with Russell. He was responsive to my questions, his response was quick, he answered all my questions without hesitation and directly...no beating around the bush. I made arrangements to go visit the dealership and view the cars available that fit my needs and wants. When we arrived at the dealership and met Russell he was exactly as he was online. Personable, direct and friendly, he introduced us to Cody and the rest is history. Cody is so polite, very friendly and very knowledgeable. We took our test drive with Cody and he responded to my questions, as well as my adult children's questions directly and without hesitation. Explained all the features of the CX5. Once back at the dealership we finalized the deal....Flood Mazda is all about teamwork. All the employees I met Russell, Cody, Jim in Finance and the two in Service EXEMPLIFY the word CUSTOMER SERVICE!! Jim made the financing go smoothly, everything was prepared, explained fully and all done with the utmost professionalism. This is how a dealership should treat customers!!! Kudos to everyone that makes it happen at FLOOD! PS: I drove 1.25 hours to Flood Mazda and the closest Mazda dealership to me is about 15 minutes away! But I would do it again in a heart beat! More

First time buyer, excellent experience My first time buying a new car. Contacted Charlie from Internet sales and arranged to see a new 2014 Mazda 3. Was surprised they did not pressure me a My first time buying a new car. Contacted Charlie from Internet sales and arranged to see a new 2014 Mazda 3. Was surprised they did not pressure me at all. The salesman, Leo, just let my wife and I get a feel for the car. When we moved to financing they were upfront and didn't try any 4 squares or number tricks. Just simply showed me what my trade in was selling for and ended up giving me what I asked for. Even when my insurance company was taking a while to hammer out my new policy they were patient and calm, despite the fact we went past dealership closing hours. And they never asked for more than the advertised online price for the car. Which was almost $1000 less than other Mazda dealerships in the area To make a long story short, the salesmen were knowledgeable and respectful, the financing department was honest and accommodating, and no one tried to take advantage of us. We love our Mazda 3 and will recommend Flood Mazda to anyone who wants a great car buying experience. More