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Flood Mazda
Wakefield, RI
1,797 Reviews
Flood Mazda in Wakefield, RI can assist you for all of your Automotive Needs.
When we say that we can meet all of your needs, we mean it. Our dealership is designed to help you with everything that you could need for your vehicle, which is how we were rated number one in customer satisfaction. Our friendly team makes sure to provide assistance every step of the way. Being in Wakefield, RI, we are just a short ride from the Cranston, Warwick, and Narragansett, RI regions.
Unbeatable Vehicle Selection
We keep a huge selection of the newest Mazda models for you to choose from. The diversity in our selection is intended to make it as easy as possible for you to find the right vehicle for your lifestyle. We have some of the most popular models, including the Mazda CX-5, Mazda3, Mazda MX-5 Miata and Mazda CX-9, for you to choose between and test drive.
To accommodate all of our customer's needs, we also have a variety of makes and models in our pre-owned inventory. Vehicles from top manufacturers, including Jeep, BMW, Honda, Nissan, Lincoln, Subaru, and more, are found in the best condition that they can be. A member of our team inspects the vehicles to ensure they are mechanically and cosmetically sound before we list them for you to view and test drive.
Not only can we set you up with an exceptional vehicle for your future, but the team at Flood Mazda is also prepared to help keep your vehicle operating at its best with genuine Mazda parts and reliable auto service to help keep your vehicle in its optimal condition for as long as possible. With the help of our experts, you'll be able to enjoy outstanding adventures throughout Providence, Cranston, Warwick, Narragansett, Wakefield, and wherever else the roads lead. Flood Mazda will service any vehicle in your driveway or garage with our state of the art facility and factory trained technicians.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 1,797 reviews
November 30, 2018
Fast and courteous service They always explain what's to be done and are very fast. I'm never sprung with unexpected charged. Nice waiting area. Alyssa is the best! They always explain what's to be done and are very fast. I'm never sprung with unexpected charged. Nice waiting area. Alyssa is the best! More
by CHRISTINAGOMBAR
Verified CustomerEmployees Worked With
Alyssa Hagerty
November 29, 2018
Windshield Repair They repaired my windshield quickly and efficiently. The service was excellent as always. The employees are always courteous. The coffee is always gr They repaired my windshield quickly and efficiently. The service was excellent as always. The employees are always courteous. The coffee is always great. Thank you. More
by LCOLLARD5
Employees Worked With
Alyssa Hagerty
November 29, 2018
Well Oiled Dealership All the components that make a great dealership are present at Flood Mazda. The financial, service and sales departments work very well together. The All the components that make a great dealership are present at Flood Mazda. The financial, service and sales departments work very well together. The personnel are knowledgeable, courteous and go out of their way to make your experience pleasant. More
by CLEMD
November 28, 2018
Overpriced... Sticky-Sweet Service! I brought my Mazda CX-9 in for an inspection and knew it needed some work (tires, exhaust work, etc) but I didn't expect it to run upwards of $6500! I I brought my Mazda CX-9 in for an inspection and knew it needed some work (tires, exhaust work, etc) but I didn't expect it to run upwards of $6500! I had them hold off on the new oil pan (which I will have repaired for $150 instead of replaced for $2000) and the new tail pipe wye that I can have done for half the cost they quoted for $1900 by a local exhaust specialist. I was called promptly with the list of items it would need for inspection which also included wiper blades and two turn signal bulbs. I asked her to have them do everything but the oil pan and the exhaust which I would have to wait on or have done elsewhere. From there things seemed to go sideways with their service... It was as if she said "well I'm just going to take my ball and go home if you don't want to play with us!" When I went to pick it up she said it would take just a few minutes to process the paperwork and I'd be on my way... Yeah, an HOUR later! I don't know what the delay was, but it was ridiculous to make a client wait that long for "paperwork". I asked her multiple times how much longer it would be and the response was the same old "they should be bringing her around shortly" BS... We have experienced this same uncomfortable feeling every time we have been in Flood for service. We actually joked about it every time! In short, Flood Mazda lost not only me as a customer, they lost my wife who drives a Mazda 3 who has experienced the same sticky-sweet attitude from Allyssa, and my nephew who also drives a Mazda 3. Three of us won't be driving Mazdas much longer because we don't want to deal with this dealership anymore. More
by STEVE@SOUTHCOUNTYWOODWORKS.COM
Employees Worked With
Alyssa Hagerty
November 28, 2018
Great service all round! Always have great service from this dealer. This time I even got a great detail for $95! Only wish it was closer to my home. Keep up the good work! Always have great service from this dealer. This time I even got a great detail for $95! Only wish it was closer to my home. Keep up the good work! More
by MCHENRYD
Employees Worked With
Other Employees :
not sure about which employees, but all were great!, Phillip Barry, Alyssa Hagerty
November 27, 2018
Always Great service We always get Steven and he is always amazing. Everything is done seamlessly and there is never any confusion. I purposely come to flood Ford even tho We always get Steven and he is always amazing. Everything is done seamlessly and there is never any confusion. I purposely come to flood Ford even though there are Mazda dealerships closer to me. It's worth the trip just for the customer service. More
by sdonofrio91
Employees Worked With
November 26, 2018
Excellent Service Department Always happy to squeeze me in, even when I don't have an appointment. So friendly and helpful. HIghly recommend. I go out of my way to use this servi Always happy to squeeze me in, even when I don't have an appointment. So friendly and helpful. HIghly recommend. I go out of my way to use this service department, rather than the one closer to my house. More
by HANNERLIB
Employees Worked With
Alyssa Hagerty
November 26, 2018
Automatic Starter Well the people that work over there at Flood Mazda are very personable and answer any questions or concerns u have. Whoever it may be, they are ther Well the people that work over there at Flood Mazda are very personable and answer any questions or concerns u have. Whoever it may be, they are there at any time to assist you. Thanks Again. Since I have had such good service and love my car, my sister and husband also purchased a vehicle. Thanks to all!!! More
by MCABRAL1206
November 26, 2018
Transparent and efficient The Flood team was direct and responsive to my needs. They did not pressure, and they were dedicated to getting to "yes". They gave a sense of trust The Flood team was direct and responsive to my needs. They did not pressure, and they were dedicated to getting to "yes". They gave a sense of trustworthiness and competence in managing the transaction. More
by RHSELLERS
November 26, 2018
Quick, friendly and Helpful Went in to get information on my leased vehicle that I had just totaled in a front end accident. They were able to help me get into a new lease, for l Went in to get information on my leased vehicle that I had just totaled in a front end accident. They were able to help me get into a new lease, for less of a payment and more options, quickly and efficiently. They were able to help me with many questions involving the payoff and logistics of dealing with the insurance company and lease company. I really appreciated the time they took to answer all my questions. More
by Nickal300
