
Flood Mazda
Wakefield, RI
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,852 reviews
Great service event Everyone was so friendly and the servicing went quickly. Alyssa0 was awesome and was able to help with programs:-)making my GPS which I had questions Everyone was so friendly and the servicing went quickly. Alyssa0 was awesome and was able to help with programs:-)making my GPS which I had questions about. More
Expected Alyssa . I was upset that my online reservation was for Alyssa and she was not there. But Steven helped and I got what was needed for my car. . I was upset that my online reservation was for Alyssa and she was not there. But Steven helped and I got what was needed for my car. More
Exceptional Recently moved to the area so this was my first time visiting Flood Mazda. While all of the Mazda’s I have used have been positive experiences, Wakefi Recently moved to the area so this was my first time visiting Flood Mazda. While all of the Mazda’s I have used have been positive experiences, Wakefield was particularly exceptional. Everyone I interacted with was kind and personable, someone even came out to the car to walk me in because of the construction. Would highly recommend, if even just to be by the beaches! More
Excellent and accommodating I called Steven with a screw in my tire. He was able to get me in and provide me a ride back to work. I have the tire protection and he called them an I called Steven with a screw in my tire. He was able to get me in and provide me a ride back to work. I have the tire protection and he called them and was able to get approval to replace the tire! I had my car back by the time I left work at the end of the day. More
Service Dept. Other than a tech by the name of Steve and the counter when I went there I am sure I would have never gone back again. First, I call for an oil chang Other than a tech by the name of Steve and the counter when I went there I am sure I would have never gone back again. First, I call for an oil change about the middle of March and was told I would have to wait two weeks before they could fit me in. Next I keep getting emails and phone calls about my air bags needing to be replace by Mazda the company that there is a danger with the system failing. Next I call in December and ask to make an appointment to have the work done and was told they had no replacement kits, and they would call me when it comes in. The holidays came and gone, then another call in mid January to your service dept. and was told to bring it in a few days ( I believe by Steve ) to have the work done. Why did Mazda keep calling and emailing me when it had taken over a month to get the work done? Furthermore who wants to wait two weeks to get an oil change, are you that busy, if so I do not need to drive ten miles to your repair center when there is another Mazda dealer just ten miles from me heading North from my home. More
Great experience Extremely satisfied and impressed with the service department and the experience at Flood Mazda!! Highly recommended this dealership to anyone!! Staff Extremely satisfied and impressed with the service department and the experience at Flood Mazda!! Highly recommended this dealership to anyone!! Staff was very professional, pleasant and prompt. More
Great service. Steven at the front desk was great to work with. Very friendly and he updated me promptly. The service done to my car was done very well also. Steven at the front desk was great to work with. Very friendly and he updated me promptly. The service done to my car was done very well also. More
Excellent, as Usual I had a battery replacement emergency that AAA was unable to help me with. Planning ahead seems to be a skill that AAA is incapable of. Steve at the I had a battery replacement emergency that AAA was unable to help me with. Planning ahead seems to be a skill that AAA is incapable of. Steve at the service desk was so accommodating when I called to explain my problem. He had the info that there were batteries available. He gave me (as it turned out) an accurate estimate of how long it would take for the work to be accomplished. This was information that AAA seems to consider a state secret. I was completely satisfied with the work and the wonderful attitude of the face of the service department, Steve Furtado. More
Great Service I was told of the problem at my last visit and both visits were a great customer service Experience. Both Alyssa and Steve are honest and friendly. I was told of the problem at my last visit and both visits were a great customer service Experience. Both Alyssa and Steve are honest and friendly. More
No title Went in for a flat tire. They said I needed to replace the cabin filter. Instead of telling me it was a 19 dollar part they charged me 57 dollars for Went in for a flat tire. They said I needed to replace the cabin filter. Instead of telling me it was a 19 dollar part they charged me 57 dollars for the part and labor. I could have easily done this myself or had someone do it for me. More