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Flood Mazda
Wakefield, RI
1,800 Reviews
Flood Mazda in Wakefield, RI can assist you for all of your Automotive Needs.
When we say that we can meet all of your needs, we mean it. Our dealership is designed to help you with everything that you could need for your vehicle, which is how we were rated number one in customer satisfaction. Our friendly team makes sure to provide assistance every step of the way. Being in Wakefield, RI, we are just a short ride from the Cranston, Warwick, and Narragansett, RI regions.
Unbeatable Vehicle Selection
We keep a huge selection of the newest Mazda models for you to choose from. The diversity in our selection is intended to make it as easy as possible for you to find the right vehicle for your lifestyle. We have some of the most popular models, including the Mazda CX-5, Mazda3, Mazda MX-5 Miata and Mazda CX-9, for you to choose between and test drive.
To accommodate all of our customer's needs, we also have a variety of makes and models in our pre-owned inventory. Vehicles from top manufacturers, including Jeep, BMW, Honda, Nissan, Lincoln, Subaru, and more, are found in the best condition that they can be. A member of our team inspects the vehicles to ensure they are mechanically and cosmetically sound before we list them for you to view and test drive.
Not only can we set you up with an exceptional vehicle for your future, but the team at Flood Mazda is also prepared to help keep your vehicle operating at its best with genuine Mazda parts and reliable auto service to help keep your vehicle in its optimal condition for as long as possible. With the help of our experts, you'll be able to enjoy outstanding adventures throughout Providence, Cranston, Warwick, Narragansett, Wakefield, and wherever else the roads lead. Flood Mazda will service any vehicle in your driveway or garage with our state of the art facility and factory trained technicians.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 1,800 reviews
December 27, 2018
Great service! Great staff, especially from Steve Furtado in service. He always goes out of his way to make sure his customers are happy. I would definitely recomm Great staff, especially from Steve Furtado in service. He always goes out of his way to make sure his customers are happy. I would definitely recommend Flood Mazda to anyone looking for a new vehicle! More
by kseasyrider
December 27, 2018
Great Experience!! Jay was personable and very knowledgable about every model we wanted to test drive. The team really made our experience enjoyable and relaxing. Thank Jay was personable and very knowledgable about every model we wanted to test drive. The team really made our experience enjoyable and relaxing. Thank you all again!!! More
by RacheleS84
December 27, 2018
Install Appl CarPlay/Android Auto: Friendly, professional Steve was very easy to work with and very professional. As far as I can tell, they did an excellent job installing the new USB terminals & software fo Steve was very easy to work with and very professional. As far as I can tell, they did an excellent job installing the new USB terminals & software for Apple Car Play/Android Auto. It was easy to make an appointment and to pick the car up. Also, because I was laying up the Miata for winter, I had to juggle cars, and there were no issues with me leaving cars there while I took the MX5 to its winter home. Only 4/5 stars for a few reasons. #1, I'm angry with Mazda for making it so expensive ($400) to retrofit a 2017 car with something it should included as standard equipment, as most other manufacturers did at the time. This is by far my biggest gripe. #2, It turns out that this setup is very sensitive to the quality of the USB cable used to connect the smart phone. I brought my own cable, but had to drive back to the dealership when I couldn't get Android Auto to work. Jason was very, very helpful diagnosing the problem as my USB cable. It seems to me that for a $400 installation of something that should have been included in the first place, Mazda and/or the dealership ought not be so cheap as to not include an 8-inch USB cable. At the very least, the service department should sell them at cost and encourage customers to try their own USB cables before leaving the dealership, so they can purchase a new one if necessary. #3, They knew I was laying up the car for winter. When I brought the car in, I didn't notice that there were leaf stains on it. When they checked it out, they could have noticed and then washed the car. They did, at my request, vacuum the car. But there still were leaves and debris in the frame of the trunk and in the convertible roof area. I had to take the car to a nearby car wash to get it completely ready to store for the winter. #4, the car wasn't quite ready when it was promised. More
by swampy
Verified CustomerDecember 26, 2018
Same great service I have expected to receive. Steve and Alyssa continue to provide superb customer service each time a visit. What more can a customer ask for? They continue to impress more wit Steve and Alyssa continue to provide superb customer service each time a visit. What more can a customer ask for? They continue to impress more with each visit. More
by bigbill
December 26, 2018
Great people,very professional, on time repair. Steve furtardo ,very professional, easy to talk to,very knowledgeable,even when it was raining hard that day,he went out with me to my car,and had my Steve furtardo ,very professional, easy to talk to,very knowledgeable,even when it was raining hard that day,he went out with me to my car,and had my dammaged rear windshield wiper replaced ,great guy......thanks steve More
by armeni2
December 24, 2018
Great Service, as Always! Alyssa is very attentive to my needs and my car's needs. She took care of the service I came in for, addressed a few other concerns I had and communi Alyssa is very attentive to my needs and my car's needs. She took care of the service I came in for, addressed a few other concerns I had and communicated with me a couple of times o let me know what what going on, and I felt very comfortable with everything that was done for me. More
by NINTHOVTEN
Employees Worked With
Alyssa Hagerty
December 24, 2018
Fast and Efficient service at Flood Mazda in Wakefield,RI. Allyssa peasantly took care of my service needs and the mechanics were fast and efficient at the Flood Mazda service department in Wakefield. I am a s Allyssa peasantly took care of my service needs and the mechanics were fast and efficient at the Flood Mazda service department in Wakefield. I am a satisfied customer of ten years now. More
by BARBARAKEEGAN
Employees Worked With
Alyssa Hagerty
December 22, 2018
Maintenance service Regular maintenance visits are always easy to schedule and the waiting time is very reasonable. Very clean facility. Staff is always friendly and help Regular maintenance visits are always easy to schedule and the waiting time is very reasonable. Very clean facility. Staff is always friendly and helpful. I have been a customer for 3 years and hope to continue the relationship. More
by TMast
Employees Worked With
Alyssa Hagerty
December 22, 2018
Wonderful! From the manager to the finance guy to the salesman, Zach, they were all great to work with. We would recommend friends and family to buy a vehicle fr From the manager to the finance guy to the salesman, Zach, they were all great to work with. We would recommend friends and family to buy a vehicle from them. More
by n/a
December 21, 2018
Recommendation yes if long wait time is addressed- TOO LONG. We had an 8am APPOINTMENT on DECEMBER 20th for a front/back brake job that we were told would be about a 2 hour wait. So we juggled our time- doctor a We had an 8am APPOINTMENT on DECEMBER 20th for a front/back brake job that we were told would be about a 2 hour wait. So we juggled our time- doctor appointments etc with one car. 11:30 -, not ready. The car was not ready until TWO THIRTY - that's 2:30 In the afternoon. My wife took my car to go to her doctor appointment and I was there WAITING... At 1:30, we were told they WERE VACUMING THE CAR . I waited another hour. This is just too long a wait, after telling a customer it would be a 2 hour time frame, and we juggled our time accordingly. Please address . Wayne Aucoin More
by WAUCOIN
Employees Worked With
Don't know names
