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Flood Mazda
Wakefield, RI
1,800 Reviews
Flood Mazda in Wakefield, RI can assist you for all of your Automotive Needs.
When we say that we can meet all of your needs, we mean it. Our dealership is designed to help you with everything that you could need for your vehicle, which is how we were rated number one in customer satisfaction. Our friendly team makes sure to provide assistance every step of the way. Being in Wakefield, RI, we are just a short ride from the Cranston, Warwick, and Narragansett, RI regions.
Unbeatable Vehicle Selection
We keep a huge selection of the newest Mazda models for you to choose from. The diversity in our selection is intended to make it as easy as possible for you to find the right vehicle for your lifestyle. We have some of the most popular models, including the Mazda CX-5, Mazda3, Mazda MX-5 Miata and Mazda CX-9, for you to choose between and test drive.
To accommodate all of our customer's needs, we also have a variety of makes and models in our pre-owned inventory. Vehicles from top manufacturers, including Jeep, BMW, Honda, Nissan, Lincoln, Subaru, and more, are found in the best condition that they can be. A member of our team inspects the vehicles to ensure they are mechanically and cosmetically sound before we list them for you to view and test drive.
Not only can we set you up with an exceptional vehicle for your future, but the team at Flood Mazda is also prepared to help keep your vehicle operating at its best with genuine Mazda parts and reliable auto service to help keep your vehicle in its optimal condition for as long as possible. With the help of our experts, you'll be able to enjoy outstanding adventures throughout Providence, Cranston, Warwick, Narragansett, Wakefield, and wherever else the roads lead. Flood Mazda will service any vehicle in your driveway or garage with our state of the art facility and factory trained technicians.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 1,800 reviews
January 29, 2019
Service Dept. Other than a tech by the name of Steve and the counter when I went there I am sure I would have never gone back again. First, I call for an oil chang Other than a tech by the name of Steve and the counter when I went there I am sure I would have never gone back again. First, I call for an oil change about the middle of March and was told I would have to wait two weeks before they could fit me in. Next I keep getting emails and phone calls about my air bags needing to be replace by Mazda the company that there is a danger with the system failing. Next I call in December and ask to make an appointment to have the work done and was told they had no replacement kits, and they would call me when it comes in. The holidays came and gone, then another call in mid January to your service dept. and was told to bring it in a few days ( I believe by Steve ) to have the work done. Why did Mazda keep calling and emailing me when it had taken over a month to get the work done? Furthermore who wants to wait two weeks to get an oil change, are you that busy, if so I do not need to drive ten miles to your repair center when there is another Mazda dealer just ten miles from me heading North from my home. More
by DAVECOWEN
Verified CustomerEmployees Worked With
January 29, 2019
Great service event Everyone was so friendly and the servicing went quickly. Alyssa0 was awesome and was able to help with programs:-)making my GPS which I had questions Everyone was so friendly and the servicing went quickly. Alyssa0 was awesome and was able to help with programs:-)making my GPS which I had questions about. More
by JHIC09
Employees Worked With
Alyssa Hagerty
January 29, 2019
Excellent and accommodating I called Steven with a screw in my tire. He was able to get me in and provide me a ride back to work. I have the tire protection and he called them an I called Steven with a screw in my tire. He was able to get me in and provide me a ride back to work. I have the tire protection and he called them and was able to get approval to replace the tire! I had my car back by the time I left work at the end of the day. More
by DOONE0307
Employees Worked With
January 29, 2019
Great experience Extremely satisfied and impressed with the service department and the experience at Flood Mazda!! Highly recommended this dealership to anyone!! Staff Extremely satisfied and impressed with the service department and the experience at Flood Mazda!! Highly recommended this dealership to anyone!! Staff was very professional, pleasant and prompt. More
by KARENASH
January 28, 2019
Great service. Steven at the front desk was great to work with. Very friendly and he updated me promptly. The service done to my car was done very well also. Steven at the front desk was great to work with. Very friendly and he updated me promptly. The service done to my car was done very well also. More
by ANTHONY_HASSELL
January 25, 2019
Excellent, as Usual I had a battery replacement emergency that AAA was unable to help me with. Planning ahead seems to be a skill that AAA is incapable of. Steve at the I had a battery replacement emergency that AAA was unable to help me with. Planning ahead seems to be a skill that AAA is incapable of. Steve at the service desk was so accommodating when I called to explain my problem. He had the info that there were batteries available. He gave me (as it turned out) an accurate estimate of how long it would take for the work to be accomplished. This was information that AAA seems to consider a state secret. I was completely satisfied with the work and the wonderful attitude of the face of the service department, Steve Furtado. More
by LYNNCEEL
Employees Worked With
January 22, 2019
Great Service I was told of the problem at my last visit and both visits were a great customer service Experience. Both Alyssa and Steve are honest and friendly. I was told of the problem at my last visit and both visits were a great customer service Experience. Both Alyssa and Steve are honest and friendly. More
by SLATTERYDJ
Employees Worked With
Alyssa Hagerty
January 21, 2019
No title Went in for a flat tire. They said I needed to replace the cabin filter. Instead of telling me it was a 19 dollar part they charged me 57 dollars for Went in for a flat tire. They said I needed to replace the cabin filter. Instead of telling me it was a 19 dollar part they charged me 57 dollars for the part and labor. I could have easily done this myself or had someone do it for me. More
by HOLLIE3383
Employees Worked With
Alyssa Hagerty
January 21, 2019
Flood Mazda Service As always, outstanding customer service from Alyssa and Steven. Could not have gone any better!! I look forward to the newly renovated building and c As always, outstanding customer service from Alyssa and Steven. Could not have gone any better!! I look forward to the newly renovated building and conducting business at Flood on a regular basis, which is to say regular service only because everyone knows Mazda’s are the most reliable cars in the world More
by Cadrian Wilks
January 18, 2019
Battery problems. The work done in diagnosing and correcting the problem was excellent. My only complaint is that the work took longer than originally anticipated (not The work done in diagnosing and correcting the problem was excellent. My only complaint is that the work took longer than originally anticipated (not the service department's fault) and I had to call for updates three times over the day and a half period instead of the service department proactively keeping me informed. More
by RONJOHANNA
