Flood Mazda

Service of Car They were very informative, friendly, and helpful throughout the entire process. They kept me updated throughout the process and fully informed me of They were very informative, friendly, and helpful throughout the entire process. They kept me updated throughout the process and fully informed me of what to expect. More

Steve is ALWAYS helpful and pleasant! No matter what for or when I come in - whether the service dept. is busy or empty, whether my issue is complex or just an oil change - Steve is honest No matter what for or when I come in - whether the service dept. is busy or empty, whether my issue is complex or just an oil change - Steve is honestly the nicest, most professional, friendly person on your staff! Second only to my favorite Flood Mazda employee, Cody Harvey (who sold me my 6)! Your whole staff is great, but Steve (and Cody) are rhe BEST! They're why I drive all the way to Wakefield for an oil change & why I'll buy my next car from this Flood Mazda! More

Great experience Enjoyed working with Cody he made the experience quick and easy and Hassle free. Zach showed the features of the vehicle and was really knowledgeable Enjoyed working with Cody he made the experience quick and easy and Hassle free. Zach showed the features of the vehicle and was really knowledgeable of the car. More

Very easy purchase I worked with Zach. He was friendly and professional. The sale was not complicated. It went smoothly. I appreciate the professional manner in whic I worked with Zach. He was friendly and professional. The sale was not complicated. It went smoothly. I appreciate the professional manner in which it was handled. I would recommend Zack for others interested in purchasing a vehicle. Cody was also very professional and the financing went smoothly. More

Outstanding job from the service department! Every time I have come to Food Mazda to service my CX5, they have gone above and beyond to do an amazing job. They treat your car as if it were their Every time I have come to Food Mazda to service my CX5, they have gone above and beyond to do an amazing job. They treat your car as if it were their own, giving it a pick-me-up before returning a vehicle after a service has been done. I always feel like I neglect my Mazda by not getting it cleaned every week, but with my busy schedule, i'm relieved to hand over my keys to the Flood Mazda team knowing that my CX5 is always its good hands and will be treated just like a brand new car. Steve recognizes me because he has handled most of my services done here. He has always worked with me, even when my CX5 was getting fixed, he provided a loaner car. Steve and Alyssa always make me feel welcome and I look forward to working with them each and every time. They are the absolute best! More

Great Service Always a great experience! This dealership always delivers a professional & stress- free. I highly recommend this dealership for sales and service. Always a great experience! This dealership always delivers a professional & stress- free. I highly recommend this dealership for sales and service. They ate the best More

Can't say enough I've never looked forward to having service done before but these guys are awesome. No matter what my needs, they exceed my expectations every time. A I've never looked forward to having service done before but these guys are awesome. No matter what my needs, they exceed my expectations every time. Alyssa is fantastic at what she does. "Above and beyond" doesn't even cover it. These guys are good, really good. More

Total customer focus makes for a great experience This is the second car we've bought at Flood; that says pretty much everything you need to know. It's a place worth going back to because they take ca This is the second car we've bought at Flood; that says pretty much everything you need to know. It's a place worth going back to because they take care of you. This sales experience -- just like our first -- was no-nonsense, zero pressure. Attentive without being pushy. The car we saw on the web site was the one that we bought, and they negotiated on price to bring us in at a number we could work with. We can't say enough about their service department, either. Our earlier Mazda had a problem one month out of warranty, and they got it fixed, no charge. That's the kind of thing that makes you go back when you're in the market. Highly recommend these folks. More

Easy simple transaction Phil was great and knew his stuff. He was knowledgeable and prepared on short notice (none) to complete the deal that afternoon. I would recommend Phil was great and knew his stuff. He was knowledgeable and prepared on short notice (none) to complete the deal that afternoon. I would recommend to anyone . More

Warm and welcoming From the moment we walked into the dealership we were treated as though we were a part of the Flood family. The staff assisted us in purchasing the ca From the moment we walked into the dealership we were treated as though we were a part of the Flood family. The staff assisted us in purchasing the car of our dreams, a 2018 AWD CX 5 Grand Touring which was the third 2018 CX 5 purchased by family members this year. We had been to another dealer in the area who was not accommodating so, we especially appreciated the special care that they afforded us. We will be sure to tell our family and friends about this positive experience. More