Flood Mazda

Sam was great. I had a very good experience at flood mazda. I recommend this dealership I had a very good experience at flood mazda. I recommend this dealership More

Very responsive and communicative. Expensive but the same as most dealers. Care about satisfying their customers. Expensive but the same as most dealers. Care about satisfying their customers. More

The Service personnel were Respectful and caring! They fully disclosed the service work to be done on my Vehicle. They were spot-on with the time schedule they promised. I would definitely recommen They fully disclosed the service work to be done on my Vehicle. They were spot-on with the time schedule they promised. I would definitely recommend Ford Service to my friends and relatives. More

Was a wonderful experience and I would highly recommend Flood Mazda. Helped me stay within my budget and walked out a happy customer. Flood Mazda. Helped me stay within my budget and walked out a happy customer. More

The experience of buying a new car after 12 years of owning my Mazda was better than I had anticipated. I had known how awesome the service team was due to past experience so I was eager to continue my owning my Mazda was better than I had anticipated. I had known how awesome the service team was due to past experience so I was eager to continue my relationship with Flood Mazda. Matt was so friendly, kind, and helpful. When he didn't know an answer (due to being somewhat new to the dealership), his colleague, Anthony, stepped in to clarify and explain things in a supportive manner. They made a great team! When I decided on the car and came in to pick it up, Matt took his time to carefully get me up to speed with my new car. Cody made the paperwork seamless. The dealership lobby was very clean, well appointed and added to the overall excellent experience. Thank you all and keep up the great work! More

This dealership had a lot of issues when handling my out of state purchase. It was not a pleasant experience from waiting awkwardly for at minimum 40 minutes for the finance manager when there were no other of state purchase. It was not a pleasant experience from waiting awkwardly for at minimum 40 minutes for the finance manager when there were no other customers around and close to closing. It felt like he didn't want my business at all. The listed odometer was wrong by a 100 miles on my paperwork after I checked the odometer once it arrived. The finance manager just said oh typo. They forgot to take my down payment, even after I had signed all the paperwork confirming they received it. I had to remind the salesman before I left because I didn't want to have problems or more delays later since this was an out of state purchase. They forgot to add all of my insurance information when submitting my information to get my car registration which delayed its delivery. The finance manager said it was the car salesman fault that he didn't include it and he himself didn't check. No apology or other attempt to make up for the delay. Finally they told me it would be detailed and delivered the next day. The car was clearly not detailed when it arrived, brown smudges on white leather seats, stains on the driver's visor, dirt and debris in the door frames etc and the license plates didn't even have 4 screws securing it, only 2 screws on each the front and back plate. The finance manager offered to take it back to get it detailed due to my complaint, but after experiencing their delays and other issues, I didn't want to go back. Overall, at this car dealership there was no attention to detail or great customer service. My salesman was nice and well intentioned, but not knowledgeable about the car purchasing process. I would not return to this dealership or recommend it to others. More

I changed my mind on three different cars! Anthony DeAngelis was very knowledgeable and helpful. I had a great time with him picking the right car for me and ended up with the CX30 Premium Plu Anthony DeAngelis was very knowledgeable and helpful. I had a great time with him picking the right car for me and ended up with the CX30 Premium Plus Turbo. If I didn't buy one now...when would I. I will be 80 soon! My car is Deep Crystal Blue Mica...its a beauty! And the Graphene + Ceramic Technology makes it shine like a star!! Anthony said I can visit him anytime for help with the computer system. Russ Cunha is a top notch General Manager. Cody Harvey great help too. I highly recommend Flood Mazda. More