Flood Ford of East Greenwich
East Greenwich, RI
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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I have purchased 2 vehicles through John. For my second purchase, he went out of his way to find a vehicle that met my needs and exceeded my expectations. the vehicle I ended up buying - a used 2006 Ranger purchase, he went out of his way to find a vehicle that met my needs and exceeded my expectations. the vehicle I ended up buying - a used 2006 Ranger, was more vehicle, for less oney than the original truck I went there to look for. Additionally, I have had another of my Ford vehicles serviced there. I don't recall the names of the service people that took care of me. However, they werer both very professional, and helpful. I asked many questions, and they took the time to ensure that I understood the answers. the work was performed within the time frame they told me it would be. I would recommend to any of my family or friends to visit this dealership More
I have purchased two vehicles from Flood and was extremely pleased overall with every aspect of both experiences. John DeRobbio and Joe Cicchetti have been excellent to work with...they are very cus extremely pleased overall with every aspect of both experiences. John DeRobbio and Joe Cicchetti have been excellent to work with...they are very customer oriented, gave me all of the necessary information, answered all questions, never rushed my decisions, and made me feel very comfortable. They went above and beyond my expectations and were always professional, courteous, and considerate. I felt that I could trust them, which is not the experience that I have had with other dealers in the past. Flood also has a great service department; ease of scheduling appointments, timely in completing work, friendly, fair pricing, etc. I've recommended the dealership to others and will continue giving my business to them in the future. More
When my husband and I stopped by the dealership we When my husband and I stopped by the dealership we weren't sure what we wanted to do. Both of our cars were high in mileage and we knew we needed to When my husband and I stopped by the dealership we weren't sure what we wanted to do. Both of our cars were high in mileage and we knew we needed to start thinking about replacing one of them. With daily living expenses increasing, our budget was tight, yet Steve was very accomidating and attentive while he strived to meet our needs. Hi high energy and attention to detail made for a very pleasent and satisfying experience. We will recommend and return to see Steve when we are in the market to replace our other vehicle. Happy with our buying experience, Sue and Tom Mahoney More
I was given plenty of uninterupted time to look around and view the different cars and the window stickers. Then when I was ready I got the answers to my questions and told of the different promotions tha and view the different cars and the window stickers. Then when I was ready I got the answers to my questions and told of the different promotions that were available to me for the vehicle I was interested in. The price was right the rebates and incentives were excellant and the overall experience with the salesman and the the finance manager was very comfortable.They really made me feel good. I was never rushed I was given answers to all my questions and I was made to feel important not just another customer and the experience was so pleasant I went back in two days and made a second purchase. More
I am driving my second Flood Ford vehicle and have been very pleased with your dealership. I have always brought my vehicles there for service and have never had to wait too long. It is nice that there a very pleased with your dealership. I have always brought my vehicles there for service and have never had to wait too long. It is nice that there are refreshments for customers especially those of us who come with children. The salesman that I deal with is Tom Haggerty and he has been nothing but exceptional. He is both thoughtful and thorough. He follows up on every inquiry and remembers the little things like my birthday, holiday, and thank you cards. He even was able to help my brother-in-law when he was having difficulty with another local Ford dealer. Tom earned his business as well. I am very happy with Flood Ford and if I decide to purchase another Ford vehicle, I would absolutely buy it from Tom at Flood Ford. More
I have used this dealership for many purchases and service visits. Jack has sold me each of my Fords he has always taken the time to understand what the vehicle was going to be mainly used for and has service visits. Jack has sold me each of my Fords he has always taken the time to understand what the vehicle was going to be mainly used for and has always helped me select the correct vehicle for me right down to the color. I have no doubt that when I decide it is time for another vehicle it will be a Ford from Flood Ford and Jack will help me again. I have always left this dealship feeling I have been treated fairly and have gotten a good product/service for my money. More
Carlos made this whole experience very easy - talk about service! I didn't even have to leave my office - everything was done via phone, email, or (here's the best!) he brought the vehicle to me to test dr service! I didn't even have to leave my office - everything was done via phone, email, or (here's the best!) he brought the vehicle to me to test drive. Very courteous, professional, and considerate. More
My salesman was very helpful, what a pleasure dealing with. I have been to there service dept. twice had an order problem, they ordered the wrong color for a replacement part inside vehicle took alit with. I have been to there service dept. twice had an order problem, they ordered the wrong color for a replacement part inside vehicle took alittle bit to get right. Woman at counter wasnt to polite seemed bothered by my complant. But was taken care of on next visit. More
Steve was a pleasure to do business with. He asked the right questions,at the right time,to find out what our needs were. He was assertive,not aggressive, which would have turned us right off. It felt li right questions,at the right time,to find out what our needs were. He was assertive,not aggressive, which would have turned us right off. It felt like he was truly interested in helping us to find just the right vehicle for us. He stayed with us through the whole process,having us "try on" many vehicles, just like you would try on jeans or shoes,so we could be as sure as is possible that the vehicle we chose would hopefully be the right one that would make us happy. He worked with us on the price of the vehicle that we ultimately chose to go with. The Business Manager who we dealt with,John Zito,was also a pleasure to work with. Others at the dealership were all pleasant, smiled, said hello, made small talk. Very nice atmosphere in which to do business. We would not hesitate to recommend Flood Ford to anyone interested in buying a vehicle. Overall, an excellent experience. More
I came to Flood Ford to browse for a replacement family car in the summer of 2006. Carlos Munoz was very helpful, but we weren't quite ready to buy. He called occasionally to see if we were still lookin car in the summer of 2006. Carlos Munoz was very helpful, but we weren't quite ready to buy. He called occasionally to see if we were still looking to buy a car. Unfortunately, a few months later we found ourselves needing to replace one of our vehicles that was considered totaled following a skidding accident on an icy road. I utilized Flood Ford's website and sent an email. Carlos remembered me and took the initiative to find us the perfect vehicle in the price range I requested. The car was at another location, so he had it brought over to East Greenwich. It was a bitter cold January night when we took it out for a test drive. I very much appreciated the friendly, courteous service and personal attention by Carlos and the rest of the Flood Ford employees. More