Flood Ford of East Greenwich

I have been a Ford customer for over 38 years and I have been treated very well. Flood Ford knows that a loyal customer is very important to their business and I am loyal to them. I can walk in to the deals been treated very well. Flood Ford knows that a loyal customer is very important to their business and I am loyal to them. I can walk in to the dealship and not have to worry that I did not make an appointment. They take care of me when I have the time. If they do not have the part needed they will make sure that they call me as soon as it is in and makes the appointment at the time I can make it. More

Although my situation was somewhat unique having only arrived in the country ten days before my visit, I was made to feel welcome and that no problem was insurmountable. Steve could not have been more arrived in the country ten days before my visit, I was made to feel welcome and that no problem was insurmountable. Steve could not have been more efficient or helpful and despite a number of hurdles I am entirely satisfied with the performance of both Steve and the dealership. I look forward to receiving continued good service over the coming years. I would and will, thoroughly recommend their service to friends and colleagues. More

Steve provided all answers to my questions in a friendly, professional way. When negotiating price, it was a give and take discussion with both sides acting in a most amicable way. He provided the necessary professional way. When negotiating price, it was a give and take discussion with both sides acting in a most amicable way. He provided the necessary info and options, if this, then that, which resulted in my feeling no pressure and findings to be both honest and realistic. I experienced the same courtesy, knowledge and professionalism conducting business with Joe Pezza, the finance person. The atmosphere at the dealership was most lively and friendly during my visits there. I will recommend Flood Ford to friends and associates. Barry Caito More

Steve Weidinger was my Sales Consultant. He was professional in his approach and provided excellent responsiveness. There was not a high pressure pitch but he presented the available options and f professional in his approach and provided excellent responsiveness. There was not a high pressure pitch but he presented the available options and found what I wanted. I was able to quickly get what I needed without excess fluff. More

I have purchased 2 vehicles through John. For my second purchase, he went out of his way to find a vehicle that met my needs and exceeded my expectations. the vehicle I ended up buying - a used 2006 Ranger purchase, he went out of his way to find a vehicle that met my needs and exceeded my expectations. the vehicle I ended up buying - a used 2006 Ranger, was more vehicle, for less oney than the original truck I went there to look for. Additionally, I have had another of my Ford vehicles serviced there. I don't recall the names of the service people that took care of me. However, they werer both very professional, and helpful. I asked many questions, and they took the time to ensure that I understood the answers. the work was performed within the time frame they told me it would be. I would recommend to any of my family or friends to visit this dealership More

I have purchased two vehicles from Flood and was extremely pleased overall with every aspect of both experiences. John DeRobbio and Joe Cicchetti have been excellent to work with...they are very cus extremely pleased overall with every aspect of both experiences. John DeRobbio and Joe Cicchetti have been excellent to work with...they are very customer oriented, gave me all of the necessary information, answered all questions, never rushed my decisions, and made me feel very comfortable. They went above and beyond my expectations and were always professional, courteous, and considerate. I felt that I could trust them, which is not the experience that I have had with other dealers in the past. Flood also has a great service department; ease of scheduling appointments, timely in completing work, friendly, fair pricing, etc. I've recommended the dealership to others and will continue giving my business to them in the future. More

When my husband and I stopped by the dealership we When my husband and I stopped by the dealership we weren't sure what we wanted to do. Both of our cars were high in mileage and we knew we needed to When my husband and I stopped by the dealership we weren't sure what we wanted to do. Both of our cars were high in mileage and we knew we needed to start thinking about replacing one of them. With daily living expenses increasing, our budget was tight, yet Steve was very accomidating and attentive while he strived to meet our needs. Hi high energy and attention to detail made for a very pleasent and satisfying experience. We will recommend and return to see Steve when we are in the market to replace our other vehicle. Happy with our buying experience, Sue and Tom Mahoney More

I was given plenty of uninterupted time to look around and view the different cars and the window stickers. Then when I was ready I got the answers to my questions and told of the different promotions tha and view the different cars and the window stickers. Then when I was ready I got the answers to my questions and told of the different promotions that were available to me for the vehicle I was interested in. The price was right the rebates and incentives were excellant and the overall experience with the salesman and the the finance manager was very comfortable.They really made me feel good. I was never rushed I was given answers to all my questions and I was made to feel important not just another customer and the experience was so pleasant I went back in two days and made a second purchase. More

I have used this dealership for many purchases and service visits. Jack has sold me each of my Fords he has always taken the time to understand what the vehicle was going to be mainly used for and has service visits. Jack has sold me each of my Fords he has always taken the time to understand what the vehicle was going to be mainly used for and has always helped me select the correct vehicle for me right down to the color. I have no doubt that when I decide it is time for another vehicle it will be a Ford from Flood Ford and Jack will help me again. I have always left this dealship feeling I have been treated fairly and have gotten a good product/service for my money. More

Carlos made this whole experience very easy - talk about service! I didn't even have to leave my office - everything was done via phone, email, or (here's the best!) he brought the vehicle to me to test dr service! I didn't even have to leave my office - everything was done via phone, email, or (here's the best!) he brought the vehicle to me to test drive. Very courteous, professional, and considerate. More