Flood Ford of East Greenwich

I started a search on the internet and asked for info, Michele responded very quickly and was very helpful. She went out of her way to help and made extra phone calls to assure all was going ok. The sales Michele responded very quickly and was very helpful. She went out of her way to help and made extra phone calls to assure all was going ok. The salesperson (Jack) was very professional. No high pressure tactics and spent an extreme amount of time working with me. Of all the car buying experiences I have gone through, this was the best from start to finish. I haven't had any service done as yet, but if the quality from the sales end of the deal is any indication, I am sure service will be highly rated also. More

We have been Ford owners for over 55 years & this Ford dealer is next door to my husband's place of employment for over 35 years. The dealership has changed hands 3 times & we have personally had 4 differ dealer is next door to my husband's place of employment for over 35 years. The dealership has changed hands 3 times & we have personally had 4 different salesman we have done business with. Our 1st purchase from John was a 2006 Ford Five Hundred. Recently when we went to look at Ford Edge, we requested that John help us with our choice. We didn't like the Edge & John recommended we try the Escape. We were sold, Thanks to John! More

In the past, I have dealt with another local Ford dealer. I always felt somewhat pressured and with my last lease and I did not feel I received a car of equal value to my previous lease even though I was pay I always felt somewhat pressured and with my last lease and I did not feel I received a car of equal value to my previous lease even though I was paying much more. I decided to try another Ford dealership as I really liked the Ford 500 (now called the Taurus). Carlos went out of his way to find a car that had all the features I was looking for in my new vehicle (they did not have one on their lot). The next day, the car was in their yard and being prepped for me to pick up the following day. Carlos went through all the options with me and made sure I understood how to use them all. He is a very pleasant young man and he was a pleasure to deal with. I will be recommending Flood Ford to my family and friends. Thank you. More

The dealership was of great assistance with the State DMV Office providing the response to facilitate a quicker registration of another vehicle. Without this response it would have taken many more days to a Office providing the response to facilitate a quicker registration of another vehicle. Without this response it would have taken many more days to accomplish my objective and to re-register another vehicle to my son. The dealership placed my paperwork ahead of others to insure a timely process. More

I was very pleased with the assistance I received from the dealership when it came to transferring plates from one vehicle to another and at the same time they registered our new vehicle. A call to them the dealership when it came to transferring plates from one vehicle to another and at the same time they registered our new vehicle. A call to them from the registry cleared up the confusion and help me accomplish the task with little frustration. More

Steve worked with me for a hole month, trying to get the right car and price for me. Right after I started dealing with Steve the economy crashed and I lowered the amount of money I wanted to spend. He was right car and price for me. Right after I started dealing with Steve the economy crashed and I lowered the amount of money I wanted to spend. He was very patient and helped me to see the car I really wanted. Thank you Steve More

I liked everything about this sale. I liked the I liked everything about this sale. I liked the salesperson and the finance person (whos name I have sadly forgotten). ..and would anytime buy ano I liked everything about this sale. I liked the salesperson and the finance person (whos name I have sadly forgotten). ..and would anytime buy another car from Flood East Greenwich. I love the car and so does my husband. My rich neighbor who is a big car snob(Jags and Mercedes) thinks this car very classy!!!! More

Mu husband and I decided to go looking for a new truck and decided on Flood Motors because we have dealt with this dealer in the past when the dealership was known as Bailey's. As we were looking at th and decided on Flood Motors because we have dealt with this dealer in the past when the dealership was known as Bailey's. As we were looking at the different models in the lot, this young man, Carlos Munos, came down to see us and was very helpful and a joy to have throughout the entire transaction. After deciding on a particular truck, we came back to the showroom with Carlos who then tried to talk us into buying the truck right then and there. Carlos did his job extremely well in making the sale but at the same time also made certain that we were happy with the pricing, the trade-in on our car, etc. He totally catered to us and made certain we were happy with everything. When the price came back a little higher than we had expected to pay, Carlos asked one question." What would it take for you to make a deposit TODAY?" My husband gave him our "bottom line" and Carlos went to his manager and came back with his hand out to congratulate us. All the people that we were involved with at Flood Motors, including the service staff, couldn't have been nicer to us. The finance person was really great, though his name escapes me right now. If you can believe it, they made us happy that we were spending so much money!!!!! Now, in my book, that says it all. So, the bottom line is that we will be back to Flood Motors and we will suggest Flood Motors to all our friends and neighbors who in need of new vehicles. Sincerely, Rina LaPorte More

I had an amazing experience at Flood Ford. Everyone from Steve being my salesmen all the way to the owner of the company Michael, was willing to lend a hand and help in any way possible. I had been in an a Steve being my salesmen all the way to the owner of the company Michael, was willing to lend a hand and help in any way possible. I had been in an accident and needed a new car rather quickly so I talked to Michael and he told me to come in. Tim placed me with Steve and it was a match made in heaven. He knew exactly what I was looking for and even went the extra step to teach me how to drive a 5speed. He was patient and a great teacher, and I am now the proud owner of a 2008 Focus. Joe Pezza was amazing with the financial aspects, and I really couldn't have imagined a better experience than the one I was given this past week. Thanks a lot guys! Alex More

My experience at Flood Ford was very rewarding. I felt very comfortable with Jeff and he always put my interests first when it came to what I wanted and needed in a car. I did not receive this treatment w very comfortable with Jeff and he always put my interests first when it came to what I wanted and needed in a car. I did not receive this treatment with the other dealers we went to and believe me, I looked at quite a few different dealerships. They just wanted to sell a car, it didn't matter to them what my husband or I really wanted, It was always the numbers game. After visiting the other dealers, Flood Ford was the second to the last stop on our journey and I told my husband from the moment we finished talking with Jeff that I wanted to give him the business, just for the simple fact that he went out of his way to make sure he knew what I wanted in a car. He granted my wish and made it happen and I thank him for that. I love my new Ford Edge! P.S. We went to Tasca Ford after Flood to do one last comparison shopping and as far as we were concerned there was no comparison with either the cost of the car or the sales people. Flood won our vote ! :o) Thank you Denise Venditelli More