Flood Ford of East Greenwich

The salesman, John Derobbio, was very friendly and knowledgeable. He listened to what we wanted and helped as much as possible. Great experience. John Zito in financing, got us a great rate and put in knowledgeable. He listened to what we wanted and helped as much as possible. Great experience. John Zito in financing, got us a great rate and put in a little extra work to get it. I would recommend Flood Ford and John Derobbio/John Zito. More

This is my Fith vehicle I have purchased with Flood Ford. They have a great selection, friendly staff, and don't use any false advertising gimiks. The people in the service department are knowledgeable and h They have a great selection, friendly staff, and don't use any false advertising gimiks. The people in the service department are knowledgeable and have been their as long as I have been a customer. They gave me exactly what I wanted for my trade in and got the deal done that day. Worth the trip! More

Guy was awesome. Went to try used car but I stated what I really wanted which was a 2010 Fusion AWD sport. Told guy what I wanted for payment and that I would be interested in lease. He found a car for the p really wanted which was a 2010 Fusion AWD sport. Told guy what I wanted for payment and that I would be interested in lease. He found a car for the price I wanted in a matter of 10 minutes. Everything moved quickly and without any problems. Picked my car up couple days later and Guy showed me how to work sync and also said I could go there anytime if I had any problems or didn't understand how it worked and he would help me out. Would highly recommend anyone to not only this dealership, but to Guy also. Best experience yet with purchase of new vehicle More

A fantastic dealership to do business with. I was very pleased with the overall environment and caring personnel. I love the car I was sold and will definitely go back should I desire to purchase another pleased with the overall environment and caring personnel. I love the car I was sold and will definitely go back should I desire to purchase another car in the future. I would recommend this dealershiop to my friends. More

The service at Flood has been outstanding before, during, and after the sale. Their service department is well organized and quick to complete the work. It is a pleasure doing business with them. I look fo and after the sale. Their service department is well organized and quick to complete the work. It is a pleasure doing business with them. I look forward to continuing to bring my truck back for all services and the purchase of another vehicle in the near future. Thanks, Bryan Proulx More

THE TIME AND EFFORT THAT JOE AND JOHN TOOK TO GIVE THE BEST DEAL.WE WENT TO ANOTHER DEALER AND IT WAS TIME WASTED,TO ME IT SEEMED THEY DIDN'T THINK I WANTED TO BUY A CAR.AFTER 2 HOURS I LEFT WENT TO FLOOD BEST DEAL.WE WENT TO ANOTHER DEALER AND IT WAS TIME WASTED,TO ME IT SEEMED THEY DIDN'T THINK I WANTED TO BUY A CAR.AFTER 2 HOURS I LEFT WENT TO FLOOD FORD I WAS GREETED BY JOE CHICETTI AND JOHN DEROBBIO AND BOUGHT A 2011 FORD TARUS SEL. LOVE THE CAR. More

After having a bad experience with my current Ford dealer and just about giving up on the brand, I decided to give Flood a shot after hearing an add on the radio. My salesman Chris and the rest of the folks and just about giving up on the brand, I decided to give Flood a shot after hearing an add on the radio. My salesman Chris and the rest of the folks at Flood renewed my faith in the brand. I was very pleased with the sale from start to finish. Chris did a great job of finding exactly the truck that fit my needs at a price I was comfortable with, no "pushy" sales tactics from anyone at Flood. They've also done a great job at following up after the sale to make sure I was satisfied. I highly recommend Flood of East Greenwich and will definitely look to them for future vehicle needs. More

My mother's car (I am her daughter and am on the title of both vehicles) was totaled in an accident and all of the staff involved with her claim and purchase of a new car were so helpful. She is 74 and had both vehicles) was totaled in an accident and all of the staff involved with her claim and purchase of a new car were so helpful. She is 74 and had multiple concerns which were addressed by anyone she (and I) spoke with. Everything was made so much easier for us due to the courteous and professional manners of the staff. The auto body department, who evaluated the damage thus totaling her car, were able to help get a larger claim from the insurance company. They sure know what they are doing. The sales staff was patient with Mom's questions, willing to explain in detail how to operate all aspects of her new car and be sure that she was comfortable with everything. Caroline D. Greenhalgh More

I was greeted with great respect from my salesman David, not pushey as most are. He was very helpful in things I knew nothing about, in describing all the good things about the car I settled on. I can only not pushey as most are. He was very helpful in things I knew nothing about, in describing all the good things about the car I settled on. I can only hope my experience with service for my car is equal. I would also give accolates to the Internet Sales Manager Michelle, for all her help with my lack of computer skills plus her follow up after buying my car. KUDOS to all other employees I encounted. More

The three weeks prior to my purchase I spent surveying several local dealerships as well as internet option. My reason was to accommodate my physical injuries/disabilities and find a vehicle that would f several local dealerships as well as internet option. My reason was to accommodate my physical injuries/disabilities and find a vehicle that would fit my needs and budget. After stopping at the other dealers, I finally found my way to Flood Ford in East Greenwich. (I had purchased a pre owned vehicle from Flood approximately 6 years prior because of our personal friend Jack LaPierre). Upon arriving at the dealership and surveying the lot, the saleman, Mike Brady, introduced himself and asked if he could help. I was originally looking at a 2008 Lincoln MKX that was on the lot. Mike inquired why I was interested in that particular vehicle. After explaining my reasons (mostly the auto lift gate) he asked if I would consider a new 2010 Edge Limited. He explained the similar options the vehicles shared as well as the lift gate. We viewed the models on the lot and he began a preliminary pricing for me. However, I did not have my vehicle (2008 Milan)for a trade in value. I told Mike I was interested and would return with my vehicle. The week following, I returned with my vehicle and Mike took us out for a test drive. After some serious negotiations, we agreed on a deal. The financing was thru Ford and the entire process was smooth and timely. Needless to say we drove the Edge home that day after our comprehensive vehicle introduction. Everyone we had contact with in the dealership was pleasant and committed to making things work. With his committment to Ford and the customer needs, Mike Brady did an excellent job listening to us and making the deal happen. KUDOS Mike!!! More